"Appreciated friendliness of staff, price, location, good breakfast. The state of the room was slightly dated, the bathroom showed a bit of wear, and t ... " More
14 Aug 2023 by Mac
Dear Paul, thank you for providing us with valuable feedback and we are glad you enjoyed your stay with us. We sincerely apologise for any inconvenience caused by the smell and we will certainly look into it. We have refurbishment plans in the near future so I'm sure your next stay with us will be more to your liking.
10 Jul 2023 by Rhody
Thank you for staying with us and leaving us this review.We are so glad you enjoyed your stay, the breakfast and the location. We really hope you stay with us again.
23 Jul 2017 by Deborah
Dear Steve, first and foremost thank you for taking the time to leave the review. We highly appreciate every feedback; it helps us to improve where we need to. Please, accept our sincere apologies for the inconvenient you at with the breakfast. You're right, it shouldn't not been served since the first time. But we are glad that the staff made it right replacing the breakfast. We will pass your comment to the F&B area for improvements. We hope to welcoming you back and yet again thank you for the review and the high score. Kindest regards, Deborah
23 Jun 2023 by James
Dear FabianaThank you for leaving us a review and we are always looking for ways to improve our guest's experience with us so we appreciate honest feedback. In regards to our rooms we have four different categories available with different categories carrying different decor styles. We hope that despite this your stay with us was still a pleasant one and that you would still book with us again in the future!Kind RegardsThe Chamberlain
29 Jun 2019 by Aniko
Dear Anonymous, First and foremost, thank you for taking the time to review our hotel. Here at the Chamberlain we appreciate all guest feedback as this allows us to focus our attentions when planning a refurbishment program, the facilities and services we offer and the training that we implement for the team. Our mission is to provide quality and comfortable accommodation with secondary services delivered by a warm and welcoming team. Where possible, we do believe in going the extra mile, with plenty of guest interaction to ensure that our guests are made to feel welcome and that they enjoy their stay. Yet again, thank you for choosing our hotel as your accommodation, and we hope to welcome you back on your next visit to London. Best regards, Aniko
12 Mar 2019 by Aniko
Dear Anonymous, Thank you for taking your time to complete our online survey, we highly appreciate your feedback, which we use to improve our services. We are delighted to see that you gave us the highest rating possible, you felt to be welcomed and that all your concerns had been sorted promptly. Yet again, thank you for choosing our hotel as your accommodation, and we hope to welcome you back. Kind regards, Aniko
6 May 2017 by Aniko
Dear Stephane, Thank you to take your time to complete your survey. We appreciate all the feedbacks and use them to improve our services to make them even better. Thank you for your kind word, and for choosing the Chamberlain Hotel. Hopefully wecan welcome you back on your next stay. Kind regards, Aniko
15 Apr 2017 by Chamberlain Hotel
Cher invité Merci de votre critique et du meilleur score. Nous sommes heureux de savoir que vous avez eu une bonne expérience avec nous et nous espérons vous accueillir à nouveau Cordialement Deborah
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. Public spaces have free WiFi. The eco-certified The Chamberlain Hotel also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
The Chamberlain Hotel offers 64 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a English breakfast daily.
The Chamberlain Brasserie – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.