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"A very comfortable property in a less busy location. It's in need of an update in carpeting, furnishings, paint, etc. but price reflects that. A good option in Banff."

"The property is a bit dated but still nice."

"Nice New Hotel with Room for Improvement We stayed at a new hotel in Otter which was in excellent condition and about a 15-minute walk from the town center. Overall, it was a good stay, but a few service issues affected the experience, especially considering the price point. We arrived very early ..."

"Love this resort, always come with kids, they love it"

"All good"

"We had a very nice stay at the hotel. The staff was very helpful. The public areas were lovely. The rooms, though clean, were becoming a little dated. Updating the rooms would raise my rating to excellent.’"