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Hotel Kelowna & Conference Centre

3.0 star property

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Photo gallery for Hotel Kelowna & Conference Centre

Reception
Shower, free toiletries, hair dryer, towels
Premium bedding, blackout curtains, iron/ironing board, free WiFi
Double Room | Premium bedding, blackout curtains, iron/ironing board, free WiFi
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2429 Highway 97 N, Kelowna, BC, V1X 4J2
  • Place, Mission Creek Regional Park
    ‪9 min walk‬
  • Place, Orchard Park Shopping Centre
    ‪10 min walk‬
  • Place, Orchard Park Mall
    ‪13 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪12 min drive‬

Room options

View all photos for Double Room

Double Room | Premium bedding, blackout curtains, iron/ironing board, free WiFi

Double Room

9.2 out of 10
Wonderful
(54 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Single Room

Premium bedding, blackout curtains, iron/ironing board, free WiFi

Single Room

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio

Premium bedding, blackout curtains, iron/ironing board, free WiFi

Deluxe Studio

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Kelowna & Conference Centre

Along with a 24-hour front desk, this smoke-free hotel has free self-parking and free Wi-Fi in public areas.
Hotel Kelowna & Conference Centre offers 190 accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. 50-inch LED televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the overall value at Hotel Kelowna & Conference Centre. During your stay, you're just a quick walk from Orchard Park Shopping Centre. You'll find features such as free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include luggage storage
  • Just a 2-minute drive from Orchard Park Mall and 12 minutes from Okanagan Lake
Hotel Kelowna & Conference Centre offers its guests ski storage and a lift. Public spaces have free WiFi. Self parking is free.

This 3-star Kelowna hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Ski storage

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Conference Hotel Kelowna Centre
Wingate Wyndham Kelowna Conference Centre Hotel
Holiday Inn Express Kelowna Conference Centre Hotel
Holiday Inn Express Conference Centre Hotel
Holiday Inn Express Conference Centre
Wingate Wyndham Conference Centre Hotel
Wingate Wyndham Kelowna Conference Centre
Wingate Wyndham Conference Centre
Kanata Kelowna Hotel
Kanata Kelowna

Hotel Kelowna & Conference Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 377 out of 1008 reviews
Rating 8 - Good. 305 out of 1008 reviews
Rating 6 - Okay. 160 out of 1008 reviews
Rating 4 - Poor. 102 out of 1008 reviews
Rating 2 - Terrible. 64 out of 1008 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Constantin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very clean rooms and great staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Eugene

Liked: Staff & service
Parking is available.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Aviva

Liked: Cleanliness, property conditions & facilities
The room was beautiful, great parking, easy to get around town.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Eugen

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was friendly and helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mariah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was really nice room was very pretty and clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 12 nights in Mar 2026
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
The renovations are fantastic, staff were awesome
Stayed 1 night in Feb 2026
Verified

8/10 Good

Darsh

Liked: Cleanliness
Clean room, friendly staff, great breakfast place across the street, Pure and simple. Downtown is 5-10 mins drive.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has been extensively renovated, but is not complete. Room was very nice and clean. Bed was comfortable. Close to shopping and restaurants. Would stay here again.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. clean, very nice people, COLD SHOWERS, We ran the tap and shower for 15 minutes or more until finally it got that end of the hotel, still not warm enough.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super nice and friendly. Had to run the shower for like 10 minutes before warm water came out. Still under construction so there was no amenities.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel is under renovations so many of the amenities are not available at this time. However, the renovated room is great! Plenty of parking on site.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once we found the hotel it was excellent. Using maps to get there we were directed to a different hotel. After speaking with staff we made it to the correct location but the name on the hotel had changed to the Double Tree by Hilton. The hotel was newly renovated, beautifully clean and the staff were excellent! Highly recommended.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Mike

Reopened too soon during renovations. No pool, no ice machines, no breakfast, could have used a coffee maker in the room and the hot water never showed up all it got was pretty warm. We’d stayed there before the renovations started and liked it.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Kylie

Liked: Property conditions & facilities
Disliked: Amenities
False advertising said there was breakfast and a pool. Shower curtain leaked so water went all over bathroom. Was barely any hot water.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Garth

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was plaintful and it seemed safe , it looks like they were in the middle of a renovation, and there were no icemakers at worked, The rooms were very nice bedding was very nice. Our microwave did not work in the room and the fridge didn’t work very well, but it looked like they were renovating everything.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Patrick

Liked: Cleanliness, staff & service
Disliked: Amenities
New renovation, had to change rooms 3 times due to plumbing and electrical issues, odd number rooms road noise is pretty bad, even numbered rooms are more quiet, definitely appreciated the staff! Unfortunately would not recommend.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Judy

Liked: Cleanliness
Disliked: Amenities
The property is still in the midst of renovations. There was no food options on site. Limited amount of rooms available. Our room was clean but hot water was tepid at best. Smoke/ carbon monoxide detector was missing. The property is centrally located walkable to shops and restaurants.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
They’re undergoing a renovation so even though the rooms are clean and comfortable, the amenities were closed. One of the outlets by the side of the bed in our room was not working and another was coming out of its socket. But other than that we had a good stay, clean comfortable room and the staff were diligent and nice
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Steve

Disliked: Staff & service, amenities
The staff are rude and judgemental and lack in customer service and people skills wouldent recomend staying there
Stayed 1 night in Feb 2026
Verified

8/10 Good

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - clean, updated (still in renovation mode) so we got new everything, comfy bed, thick towels, nice decor. Plus, easy to access, and ample parking. Will definitely stay here again if the price is still right....mind you, we did not know during this stay that the hotel was in the midst of a renovation. - perhaps I missed that in an email? Nonetheless, it was likely more affordable because some of the amenities were unavailable still - like the indoor pool and waterslides. I am hopeful they will charge a reasonable price still, once all is finished up. It is a really nice hotel, nice room layout, good location for what we needed....we really enjoyed our stay here. I'd give it 5 stars if it weren;t for the surprise to us, renovations.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

danielle

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel was under construction and undisclosed when booking. Coffee maker didn’t work. Not a great stay. Beds were comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, excellent breakfast!
Stayed 3 nights in Oct 2022
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, staff was friendly and I enjoyed the breakfast.
Stayed 1 night in Feb 2023