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Banff Rocky Mountain Resort

3.0 star property

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Photo gallery for Banff Rocky Mountain Resort

Reception
Exterior
Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi
Front of property
BBQ/picnic Area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool

Explore the area

View in a map
1029 Banff Ave, Banff, AB, T1L1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff Off-Leash Dog Park
    ‪3 min drive‬
  • Place, Upper Hot Springs
    ‪13 min drive‬

Room options

View all photos for Condo, 1 Bedroom (with Kitchen)

Condo, 1 Bedroom (with Kitchen) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Condo, 1 Bedroom (with Kitchen)

7.6 out of 10
Good
(90 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms (with Kitchen)

Condo, 2 Bedrooms (with Kitchen) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Condo, 2 Bedrooms (with Kitchen)

7.8 out of 10
Good
(43 reviews)
  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite (One Bedroom Wolf)

Suite (One Bedroom Wolf) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite (One Bedroom Wolf)

8.6 out of 10
Excellent
(46 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft (Suite)

Loft (Suite) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Loft (Suite)

7.8 out of 10
Good
(8 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (Two Bedroom Wolf)

Suite (Two Bedroom Wolf) | Living area | 43-inch LCD TV with cable channels, TV

Suite (Two Bedroom Wolf)

8.2 out of 10
Very good
(40 reviews)
  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(105 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Banff Rocky Mountain Resort

Family-friendly hotel with 2 hot tubs and fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and outdoor tennis courts are on-site.
Banff Rocky Mountain Resort offers 171 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature premium bedding. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Banff Rocky Mountain Resort's great location gets high marks from our customers. During your stay, you'll be within walking distance of Banff Off-Leash Dog Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and basketball
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 5-minute drive from Banff National Park Information Centre and 13 minutes from Banff National Park
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Banff Rocky Mountain Resort, you'll find 2 hot tubs, outdoor tennis courts, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Banff Rocky Mountain Resort. Free self parking is available.

This 3-star Banff hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM to 11:00 AM and at the weekend from 8:00 AM to 11:00 AM.
The Alpha Bistro – This family restaurant serves breakfast, dinner and light fare. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 11 to 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Alpha Bistro

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,000 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 11 to 23 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Mountain Resort
Banff Resort
Banff Rocky
Banff Rocky Mountain
Banff Rocky Mountain Resort
Mountain Resort Banff
Resort Banff
Rocky Mountain Banff Resort
Rocky Mountain Resort
Rocky Mountain Resort Banff
Banff Rocky Mountain Hotel Banff
Banff Rocky Mountain Hotel

Banff Rocky Mountain Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1148 out of 2658 reviews
Rating 8 - Good. 746 out of 2658 reviews
Rating 6 - Okay. 422 out of 2658 reviews
Rating 4 - Poor. 211 out of 2658 reviews
Rating 2 - Terrible. 131 out of 2658 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good - far enough from town to feel like you are in the wilderness but close enough to Banff for easy access to all the attractions.
Stayed 1 night in Aug 2025

4/10 Poor

David

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The gym is extremely outdated and dirty. Rooms are the same. Very disappointed!
Stayed 1 night in Aug 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Staff were lovely & cabins were nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

valerie

Stayed 1 night in Aug 2025

4/10 Poor

talapady

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude and sarcastic when asked any typical questions like how to use the onsite coin laundry or if i could use american currency. Rooms were extremely dusty and damp especially the loft which triggered both kids allergies. Kitchen utensils had burnt food stuck.
Stayed 3 nights in Aug 2025

6/10 Okay

Michael

Travelled with family
Disliked: Property conditions & facilities
Time for some maintenance.
Stayed 2 nights in Aug 2025

6/10 Okay

Iryna

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Great location!
Stayed 3 nights in Aug 2025

2/10 Terrible

Angelica

Stayed 3 nights in Aug 2025

2/10 Terrible

Rosalyn

Disliked: Cleanliness, amenities, property conditions & facilities
We were very disappointed with our recent stay at this hotel. Unfortunately, the experience did not meet our expectations, especially considering the cost of $721 for one night. The accommodations were uncomfortable and poorly maintained. Our room was on the upper level and far from the pool area, which was one of the main amenities we expected to enjoy. This was particularly inconvenient, as my daughter had been looking forward to swimming, but due to the distance, we were unable to use the pool. Cleanliness was also a major concern. The unit was dusty, some of the dishes were dirty, and the bathroom was in poor condition, including used Q-tips left under the sink. These issues are unacceptable for a hotel of this standard. On top of that, the room had no air conditioning. The weather during our stay was extremely hot, which made the experience very uncomfortable. For the high price charged, the overall quality of the stay fell far below expectations.
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Thuy-Anh

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would definitely stay here again! It was close to shopping, dining, etc. The beds were comfortable. Pet fee was beyond reasonable. They even gave my pup a toy and provided a dog bed and I water/food bowl. Anything we needed from the front desk was accommodated.
Stayed 1 night in Aug 2025

8/10 Good

Veronica

Travelled with family, Travelled with pets, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Kind staff, nice environment. It was very sweet that our frenchie got to pick out a toy from a box full of dog toys. However, we stayed in a room with a sofa bed which wasn’t that pleasant to sleep on especially staying for multiple nights.
Stayed 4 nights in Aug 2025

10/10 Excellent

Marylou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of Cascade Mountain is spectacular and the property is close to town
Stayed 4 nights in Aug 2025

6/10 Okay

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Felt extremely overpriced for the stay. Spent less in a week in a bigger condo style hotel at a major theme park in the us
Stayed 1 night in Aug 2025

8/10 Good

Prashant

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Amenities are good, but dated.
Stayed 2 nights in Aug 2025

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, amenities
Na
Stayed 1 night in Aug 2025

6/10 Okay

Randy

Travelled with partner
Liked: Cleanliness, staff & service
Was disappointed the there was no a/c for the price we paid
Stayed 1 night in Aug 2025

4/10 Poor

Syed, Arlington

Liked: Amenities
Disliked: Property conditions & facilities
Shower wasn't working at the we stayed there. Waited over an hour to get the room. Complained with the counter person for the shower. Never apology email or anything.
Stayed 1 night in Jul 2025

10/10 Excellent

Valerie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay - close to nature and the town of Banff. Overall the rooms are great and very spacious. Enjoyed the pool and the hot tubs - love to come back again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Leah

Stayed 1 night in Aug 2025

8/10 Good

Mike

Liked: Property conditions & facilities
👍
Stayed 1 night in Aug 2025

2/10 Terrible

Amit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hot water was not working and coming from a strenuous hike
Stayed 1 night in Aug 2025