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Hilton London Metropole

4.0 star property

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Photo gallery for Hilton London Metropole

2 bars/lounges, cocktail bar
Lobby
Executive Suite, 1 King Bed | Living area | 55-inch LED TV with satellite channels, TV
Standard Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
225 Edgware Road, London, England, W2 1JU
  • Hyde Park
    ‪11 min walk‬
  • Buckingham Palace
    ‪6 min drive‬
  • Piccadilly Circus
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed (Refurbished)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed (Refurbished)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 55-inch LED TV with satellite channels, TV

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Octagon)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite (Octagon)

7.0 out of 10
Good
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room, 1 Queen Bed

7.6 out of 10
Good
(35 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin and King Connecting Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Twin and King Connecting Room

  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Standard Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Twin Room

8.0 out of 10
Very good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Double Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Deluxe Room, High Floor

King Deluxe Room, High Floor | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

King Deluxe Room, High Floor

8.0 out of 10
Very good
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room, 1 King Bed

8.2 out of 10
Very good
(31 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite (Penthouse Suite)

Luxury Suite (Penthouse Suite) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Luxury Suite (Penthouse Suite)

  • 146 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Executive Double Room, 1 King Bed, Club lounge access

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Double Room, 1 King Bed, Club lounge access

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

55-inch LED TV with satellite channels, TV

Family Room, Multiple Beds, Connecting Rooms

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 8
  • 4 Queen Beds

View all photos for Family Room, 2 King Beds, Connecting Rooms

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room, 2 King Beds, Connecting Rooms

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Quadruple Room

7.2 out of 10
Good
(39 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Suite, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds

View all photos for Superior Quadruple Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Quadruple Room, 2 Queen Beds

7.2 out of 10
Good
(76 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Deluxe Room, London View

King Deluxe Room, London View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

King Deluxe Room, London View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Double Room, 1 King Bed

7.8 out of 10
Good
(8 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Queen Bed, Accessible (Roll-in Shower)

Superior Double Room, 1 Queen Bed, Accessible (Roll-in Shower) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Double Room, 1 Queen Bed, Accessible (Roll-in Shower)

7.4 out of 10
Good
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio Suite, 1 King Bed

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hilton London Paddington

  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
4.2 out of 5, Very good, 1,166 reviews
The price is €214
includes taxes & fees
21 Sept - 22 Sept
Hilton London Paddington

About this property

Hilton London Metropole

Hotel with 2 restaurants, near Hyde Park
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking.
Hilton London Metropole offers 1100 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LED televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Hilton London Metropole's great location gets high marks from our customers. During your stay, you're just a quick walk from Paddington Central. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Hyde Park and Madame Tussauds Wax Museum
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 44110 square feet (4098 square metres) and includes a conference centre. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton London Metropole. For a fee, parking is available.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Bow Bar – On-site cocktail bar.
Tyburn Kitchen – On-site brasserie. Open daily.
Tyburn Kitchen Bar – On-site bar. Open daily.
Tyburn Market – On-site coffee shop. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 24.50 for adults and GBP 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bow Bar
  • Tyburn Kitchen
  • Tyburn Kitchen Bar
  • Tyburn Market

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (44,110 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 24 floors
  • 3 buildings
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per stay, plus a one-time cleaning fee of GBP 35
  • Weight limit: 75 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 24.50 for adults and from GBP 12.00 for children
  • Self-parking fee: GBP 35 per day
  • Pet fee: GBP 35 per pet, per stay plus a one-off GBP 35 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Metropole
Hilton Metropole
Hilton Metropole Hotel
Hilton Metropole Hotel London
Hilton Metropole London
London Metropole
London Metropole Hilton
Metropole Hilton London
Metropole London
Metropole London Hilton
Hilton London Metropole England
Hilton London Metropole Hotel London
Hilton London Metropole Hotel
Hilton London Metropole Hotel
Hilton London Metropole London
Hilton London Metropole Hotel London

Hilton London Metropole Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 560 out of 1344 reviews
Rating 8 - Good. 418 out of 1344 reviews
Rating 6 - Okay. 204 out of 1344 reviews
Rating 4 - Poor. 95 out of 1344 reviews
Rating 2 - Terrible. 67 out of 1344 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Stayed 1 night in Jun 2025

10/10 Excellent

Bonnie

Stayed 13 nights in May 2025

10/10 Excellent

Ray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

flight

Stayed 1 night in Jun 2025

10/10 Excellent

Faisal, Milton

Stayed 4 nights in Jun 2025

8/10 Good

Yanet

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was good. Be mindful at the neighborhood surrounding, i was told to keep my phone in my purse. A little dusty, staff was okay.
Stayed 4 nights in Jun 2025

6/10 Okay

Maria Deni

Travelled with family
Disliked: Amenities
The room was in very bad condition. Would have hoped better for I have stayed at other Hiltons. Very disappointed. Breakfast was good
Stayed 3 nights in Jun 2025

6/10 Okay

robert

Business traveller
Liked: Cleanliness
Gave room Away on arrival, old hotel with much needed updates coming
Stayed 7 nights in Jun 2025

10/10 Excellent

Paul, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great customer service and continental breakfast
Stayed 4 nights in May 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fabulous time at this hotel, which we booked as it was close to the Heathrow Airport connections. Spacious room, very comfy bed and amazing views across London, we could see the Post Office Tower, Shard and the Big Eye. Generous complimentary items in the bathroom and plenty of tea,coffee etc. The breakfast was excellent, plenty of fresh food to chose from and good quality. The Staff very helpful in all departments and check in was quick. We also dined in their Tyburn Market, food was quite good for a casual meal. The Bow bar is also very nice, we sat at the bar and the staff were welcoming and friendly. Unfortunately, though you still get a service charge, even though your drinks just need to passed across the bar!
Stayed 1 night in May 2025

10/10 Excellent

Ben, Stockport

Stayed 1 night in Jun 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Busy London hotel, service in bar area was slow, otherwise nothing to complain about.
Stayed 4 nights in Jun 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation stay

Stay was excellent. Staff member at front desk seemed put out having to check us in. She appeared to have just dealt with a tough client right before us, and he patience was limited. That said, staff in the executive lounge was excellent, friendly and very helpful. I was told to check back via the app with front desk to see when my room was ready, which i kept doing until 3pm. Finally i brought it to the attention of the individual in the lounge, he tried several times to get the front desk, and was unable to. Just as i was getting ready to go back down myself, the person in the lounge offered to go down and get the room sorted on my behalf. Suggestion, if the hilton app chat does not work, or front desk is not going to answer within a reasonable time, don't direct to it. Also, 2nd suggestion, for those traveling from overseas and having to wait for a room, put a shower facility in your workout area, most hotels i have stayed at in London in the past have this, and unfortunately coming from the Americas this is really the only reason i would not use this hotel in the future. I usually come to London on business, arriving early morning, needing a shower before going to my office.
Stayed 3 nights in Jun 2025

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent Only valuenegatives are insufficient sound insulation to keep out traffic noise - even on the 23rd floor - and measly weak shower pressure.
Stayed 2 nights in Jun 2025

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and breakfast was great!
Stayed 2 nights in May 2025

10/10 Excellent

Daklala

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in May 2025

8/10 Good

Rajeev

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly employees and good customer service.
Stayed 6 nights in Jun 2025

10/10 Excellent

Chris

Stayed 1 night in Jun 2025

8/10 Good

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Paddington Station
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
We have stayed at this hotel many times but found this time that our room was not as clean as it usually has been in the past
Stayed 3 nights in Jun 2025

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities, room comfort

Not Hilton standard

Great location for Paddington, Marble Arch, Oxford st. Restaurant/bar poor food choices and Barman tried to rip me off for extra tips. Room was filthy especially bathroom with hairs and plastic tabs from syringe vials. Very noisy Saturday night. I would stay again because of location and Hilton loyalty. Maybe I’ll try Mercure down the road first.
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Liked: Amenities
Fantastic hotel very conveniently placed, great service from everyone and a breakfast to remember
Stayed 2 nights in Jun 2025

6/10 Okay

Shannon

Travelled with family
Liked: Staff & service
Rooms need some renovating, holes in the carpet, aircon doesn’t work. And the restaurant is not good and overpriced
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything from check in to check out went well . Breakfast was excellent. Had a great sleep
Stayed 1 night in May 2025

10/10 Excellent

MISS H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

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