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Novotel London Tower Bridge

Property class: 4

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Photo gallery for Novotel London Tower Bridge

Exterior
Miscellaneous
Suite, 1 Queen Bed with Sofa bed | Bathroom | Eco-friendly toiletries, hair dryer, towels
Exterior
Serves breakfast, lunch and dinner

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
10 Pepys Street, London, England, EC3N 2NU
  • Place, Financial District
    ‪1 min walk‬
  • Place, Tower of London
    ‪2 min walk‬
  • Place, Tower Bridge
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪76 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(69 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Premium bedding, in-room safe, desk, soundproofing

Executive Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing

Suite, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Novotel London Tower Bridge

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service and a business centre. Housekeeping is available on request.
Novotel London Tower Bridge offers 203 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Novotel London Tower Bridge. During your stay, you're just a quick walk from Tower of London. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Keepers Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 10-minute walk of Tower of London and Sky Garden
  • Cats and dogs welcome for a fee
Novotel London Tower Bridge offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 7 meeting rooms. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and dry cleaning/laundry services are also featured at the business-friendly Novotel London Tower Bridge.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Keepers Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Keepers Bar Lounge – This bar specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Keepers Bar Lounge
  • Keepers Restaurant

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 484 square feet of conference space
  • 7 meeting rooms
  • Business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Handrails in stairways (100 centimetre high)
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 21 per person
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London Tower Bridge Novotel
Novotel Hotel London Tower Bridge
Novotel London Tower Bridge
London Novotel
Novotel London Hotel Bridge
Novotel London Tower Bridge England
Novotel London Tower Bridge Hotel London
Novotel Tower Bridge
Novotel London Tower Bridge Hotel
Novotel London Tower Bridge Hotel
Novotel London Tower Bridge London
Novotel London Tower Bridge Hotel London

Novotel London Tower Bridge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 621 out of 1006 reviews
Rating 8 - Good. 300 out of 1006 reviews
Rating 6 - Okay. 55 out of 1006 reviews
Rating 4 - Poor. 16 out of 1006 reviews
Rating 2 - Terrible. 14 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Christina

Liked: Cleanliness
Disliked: Amenities
Room were ok. Outdated but for the price makes sense. A great location!
Stayed 4 nights in Dec 2025

10/10 Excellent

Chin Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a great experience staying at Novotel London Tower Bridge. Breakfast was good and location is perfect
Stayed 3 nights in Jan 2026

10/10 Excellent

KEVIN B

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice room. Hospitable staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff, very helpful and clean room with nice firm beds.
Stayed 4 nights in Dec 2025

10/10 Excellent

James

Stayed 3 nights in Dec 2025

4/10 Poor

Stephanie

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Upon check in, I am presuming there was a problem with our booking as we were left waiting for around 10 mins with no communication as to what was going on. Family room was unclean, dirty around the window to the bathroom and dirty sofa bed. The sofa bed was uncomfortable. There is a window to the family bathroom which is directly floor to ceiling in the shower. The window is frosted however, you can see EVERYTHING when in the shower. Highly inappropriate for a room that is supposed to be a family room suitable for children. The room also had no telephone to reception, which I found very strange. There was enough coffee / tea for one cup of tea per adult and not even a biscuit to go with it - surprising when the room is costing £200 and supposed to be a 4 star hotel. When going for breakfast, nothing was explained. We had to guess where to go for breakfast. Upon arriving at the restaurant, the lady just stared at us and said nothing. Eventually communicating we are here for breakfast, she sat us at a table, however, explained nothing as to how breakfast works. Waiting staff in the restaurant were no better, actually extremely rude. My husband was helping himself to the Buffett breakfast for staff to walk in front of him and start messing with the breakfast - whilst he is trying to get food? Overall, the stay was nothing more than ok. I would not recommend here, nor stay here again. Definitely better hotels in the area for better value for money.
Stayed 1 night in Dec 2025

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect and the hotel is beautiful!
Stayed 5 nights in Nov 2025

6/10 Okay

Iain

Stayed 1 night in Dec 2025

10/10 Excellent

Gregory Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in and check-out at Reception with friendly staff. Clean, good sized room. Excellent shower.
Stayed 2 nights in Dec 2025

10/10 Excellent

Luis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and modern. The beds were comfortable. Our room was right in front of the elevators and I was afraid about the noises, but I did not hear anything. The location is excellent, just a few steps from the underground and the Tower Bridge. The breakfast was very good. The restaurant was good, but a little bit pricey. Overall, it was a very good experience and it’s worth for the price.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, amenities
All good, nothing negative to say, nice location, clean room, kind staff
Stayed 1 night in Nov 2025

8/10 Good

Giorgi, Potomac

Liked: Cleanliness, amenities, property conditions & facilities
Room was ok. Dated carpets, with stains.
Stayed 4 nights in Nov 2025

10/10 Excellent

Cierra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic, beds were clean and comfortable and the hotel staff was courteous, helpful, and engaging. We enjoyed our stay at the Novotel Tower Bridge. We will definitely stay at a Novotel again.
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Stayed 2 nights in Nov 2025

10/10 Excellent

Zehrid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and fast breakfast
Stayed 3 nights in Nov 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room and quiet. Easy access to the Tube. Staff was excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
The front desk person, Eva, was personable and efficient.
Stayed 4 nights in Oct 2025

10/10 Excellent

Maya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Alexia

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Heating not working - room too cold Asked for a heater which was provided but gave us a power cut and was very noisy - disturbed my sleep Toiletries provided for one person only although the booking was for 2 people. No bathrobes Sink was clogged. Shower was good, staff was friendly.
Stayed 1 night in Oct 2025

6/10 Okay

Valerie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel was too hot, not able to adjust heat. Cot bed was tiny for my son and the duvet provided didn’t cover him.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Tower of London, Tube stations, restaurants, very quiet at night. We had a great stay!!
Stayed 6 nights in Oct 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been to this property a couple of times now and find the rooms very nice and the staff are lovelt too.
Stayed 1 night in Oct 2025

10/10 Excellent

daniel

Travelled with group
Liked: Cleanliness, amenities
Excelent stay !!! 100 % recommend
Stayed 4 nights in Oct 2025

8/10 Good

Janice

Stayed 3 nights in Oct 2025

10/10 Excellent

shivadarshan, Jonesboro

Stayed 1 night in Oct 2025

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