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Novotel London Tower Bridge

Property class: 4

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Photo gallery for Novotel London Tower Bridge

A modern hotel lobby with leather seating, a reception desk, and decorative lighting.
A hotel room with a round table, two chairs, a sofa, a zebra-patterned rug, and a large wall mural.
The exterior of Novotel Tower Bridge hotel with a modern facade, large windows, and a welcoming entrance.
A restaurant interior with a stone wall, wooden tables, leather booths, and hanging light fixtures.
A modern bathroom with a glass-enclosed shower, a white sink, and a vanity with a mirror.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
10 Pepys Street, London, England, EC3N 2NU
  • Place, Financial District
    ‪1 min walk‬
  • Place, Tower of London
    ‪2 min walk‬
  • Place, Tower Bridge
    ‪9 min walk‬
  • Airport, London (LCY-London City)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk with a laptop, a chair, a sofa, and a lamp.

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(77 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, and a sofa.

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(15 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed

A modern hotel room with a bed, a desk, a chair, a TV, and a large window with curtains.

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed

A modern hotel room with a large bed, a desk, a TV, a desk lamp, a nightstand, a mirror, and a wall with a galaxy-themed mural.

Suite, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Novotel London Tower Bridge

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service and a business centre. Housekeeping is available on request.
Novotel London Tower Bridge offers 203 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Novotel London Tower Bridge. During your stay, you're just a quick walk from Tower of London. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Keepers Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 15-minute walk of Tower of London and Tower Bridge
  • Cats and dogs welcome for a fee
Novotel London Tower Bridge offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 7 meeting rooms. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and dry cleaning/laundry services are also featured at the business-friendly Novotel London Tower Bridge.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Keepers Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Keepers Bar Lounge – This bar specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Keepers Bar Lounge
  • Keepers Restaurant

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 484 square feet of conference space
  • 7 meeting rooms
  • Business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Handrails in stairways (100 centimetre high)
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 21 per person
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London Tower Bridge Novotel
Novotel Hotel London Tower Bridge
Novotel London Tower Bridge
London Novotel
Novotel London Hotel Bridge
Novotel London Tower Bridge England
Novotel London Tower Bridge Hotel London
Novotel Tower Bridge
Novotel London Tower Bridge Hotel
Novotel London Tower Bridge Hotel
Novotel London Tower Bridge London
Novotel London Tower Bridge Hotel London

Novotel London Tower Bridge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 639 out of 1006 reviews
Rating 8 - Good. 284 out of 1006 reviews
Rating 6 - Okay. 51 out of 1006 reviews
Rating 4 - Poor. 19 out of 1006 reviews
Rating 2 - Terrible. 13 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Geeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable and staff was amazing
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet rooms, comfortable beds. Excellent location!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Keyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place!! Staff were spectacular and location was perfect for all of our activities! Will be returning soon :)
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was central to many London site, including the Tube access.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

IHSSAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect and the hotel is beautiful!
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel was great all around!! Located in a very walkable area, right near the Underground entrance and so close to the double decker bus tour stops. Only issue was the bed was very hard, other than that it was perfect, the staff was extremely friendly and helpful! The breakfast was great at the in-house restaurant Keepers. We must’ve had the Keepers Wings every night haha we would definitely come back in the future.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

val

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and very clean. Only a few mins walk to tube station. Bar staff very nice too
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED that there was a Brita filter water station by the lift. Soooo convenient as other hotels did not offer this in Paris
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very good location. London Tower is only a few steps away. We stayed at the third floor on first night which was smaller and sink wasn’t working properly. We moved to 4th floor on second night and it was good. Would recommend this place to a friend.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
The room and location were fantastic - a little annoyed at the workmen who were there during the week drilling and making noise - at one point right outside my door. Other than that it was a wonderful stay and the staff were brilliant
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lauran

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Great staff!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Great staff, very helpful and clean room with nice firm beds.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Chin Ling

Liked: Cleanliness, staff & service, amenities
It was a great experience staying at Novotel London Tower Bridge. Breakfast was good and location is perfect
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
The staff were very helpful and friendly.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to several stations but not so easy to get to London Bridge Station. Several eat our and food outlets close by. Check in was seamless. There was some maintenance work noise on 2 of our 8 day stay. The room facilities are as listed. Convenient empty fridge we could use and water filling stations on each floor. Towels and beddings were good too. Reception staff were helpful when we asked for help navigating train transport disruptions on our departure date. Thank you!
Stayed 8 nights in May 2026
Verified review

8/10 Good

Bhurima

Liked: Cleanliness
Perfect for my business trip, location was ideal to get around.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okk
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Larysa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, polite staff and a nice on-site bar
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Tower of London, Tube stations, restaurants, very quiet at night. We had a great stay!!
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been to this property a couple of times now and find the rooms very nice and the staff are lovelt too.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities
Flawless, clean, modern, and excellent location
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, amenities
All good, nothing negative to say, nice location, clean room, kind staff
Stayed 1 night in Nov 2025

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