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Park Plaza London Waterloo

4.0 star property

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Photo gallery for Park Plaza London Waterloo

Indoor pool
Bar (on property)
Exterior
Fitness facility
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
6 Hercules Road, London, England, SE1 7DP
  • Place, Imperial War Museum
    ‪6 min walk‬
  • Place, London Eye
    ‪11 min walk‬
  • Place, Big Ben
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪79 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(67 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.4 out of 10
Very good
(91 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(58 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed

8.6 out of 10
Excellent
(113 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Studio, 2 Single Beds

8.6 out of 10
Excellent
(31 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Studio)

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Single Beds (Studio)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (1 Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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About this property

Park Plaza London Waterloo

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay-per-view films. Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Park Plaza London Waterloo's great location gets high marks from our customers. During your stay, you're just a quick walk from Westminster Bridge. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 10-minute walk of The Vaults and Florence Nightingale Museum
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Park Plaza London Waterloo offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Park Plaza London Waterloo. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Florentine Trattoria – On-site restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per day)
  • Parking on site (GBP 50 per night)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Florentine Trattoria

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch LED TV
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 25.00 for adults and from GBP 25.00 for children
  • Self-parking fee: GBP 50.00 per night
  • Nearby parking fee: GBP 20 per day (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Park Plaza London Waterloo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1305 out of 2255 reviews
Rating 8 - Good. 611 out of 2255 reviews
Rating 6 - Okay. 196 out of 2255 reviews
Rating 4 - Poor. 83 out of 2255 reviews
Rating 2 - Terrible. 60 out of 2255 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff were very helpful. Room comfortable and breakfast a good standard.
Stayed 1 night in Jan 2026

10/10 Excellent

Rahul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in Jan 2026

10/10 Excellent

Stefanie

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff, food, room, facilities. All great.
Stayed 4 nights in Jan 2026

10/10 Excellent

Joe

Stayed 2 nights in Jan 2026

2/10 Terrible

Frank

Travelled with partner
Disliked: Amenities, property conditions & facilities
At first glance, the hotel was beautiful and modern. Our room had several issues: 1) our “upgraded” king suite was merely 2 twin beds put together where I found myself in the crack 2) our mini fridge did not work 3) the bathroom had no real door so all pooping had to occur in the lobby bathroom. My partner and I like to remain sexy in each others eyes 4) dropped off laundry which was promised back the next day, but after a day and a half, it never even was addressed
Stayed 2 nights in Jan 2026

10/10 Excellent

Leanne

Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable bed, friendly staff and food was lovely.
Stayed 1 night in Jan 2026

10/10 Excellent

Kyle

Stayed 2 nights in Jan 2026

10/10 Excellent

Amar

Room was very clean and staff members are nice too
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to station
Stayed 2 nights in Oct 2025

10/10 Excellent

Scott

Stayed 1 night in Jan 2026

10/10 Excellent

Russell

Stayed 1 night in Jan 2026

8/10 Good

Daniel, North Miami Beach

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall nice hotel and room. Only complain is that eay before our stay, and up to days before, we had been emailing them to request a baby crib, with no response. When we got there, we did ask for one, and the one that they brought up didn’t even have a mattress, and was extremely uncomfortable and unsafe for the baby, so we just couldn’t use it. Other than that, hotel was nice, and really well located!!
Stayed 4 nights in Dec 2025

8/10 Good

Alan, Crewkerne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel friendly staff
Stayed 1 night in Jan 2026

8/10 Good

Jo

Business traveller
Liked: Cleanliness
Room was really nice however pillows were AWFUL. Reception on checking in barely said 2 words to me.
Stayed 1 night in Dec 2025

6/10 Okay

Francis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The hotel was nice and ideally located across the road from the Tube Station. However the room itself was not clean - there were crayon or felt pen scribbles over the walls. There were also no pillow cases or sheets for the sofa bed. We also found the room very cramped once the sofa bed was out. The hotel itself was very busy. On our first morning the queue for breakfast spanned the hotel lobby. The food quality was ok, however the cooked breakfast was not fresh, and one of the coffee machines had run out by the time I reached the front of a long queue! There were also lots of crumbs under our table - we had to sit BEHIND one of the serving counters. I'm not sure I will rush to book here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Daryl

Stayed 1 night in Dec 2025

2/10 Terrible

Sarika Rohan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our rook was not ready until 5. Also the floor was changed at the last minute
Stayed 1 night in Dec 2025

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy breakfast service but queue services quickly. Rooms clean & modern, beds comfortable.
Stayed 2 nights in Dec 2025

10/10 Excellent

G

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, great facilities for all of the family. Breakfast brilliant great choice and great service. Full English available plus pastries, fruit, cereals and delicious fruit juices. Pool not the warmest but great for a swim and wind down plus steam room alc sauna. Make sure you book a slot using the QR on your TV in the room. Can't recommend enough!
Stayed 3 nights in Dec 2025

6/10 Okay

vipin

Liked: Cleanliness
Stayed 2 nights in Dec 2025

8/10 Good

Mayura

Liked: Cleanliness, staff & service, property conditions & facilities
Great amenities for a family traveler with 2 little kids, only downside is there's not enough space to open our luggages comfortably in the room! Staff were friendly and accomodating.
Stayed 3 nights in Dec 2025

8/10 Good

Adam

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Shower was cold in our room, but we went to the spa anyway for free so still had a hot shower. Cot and sofa bed weren’t set up for our children on arrival. Nice pool
Stayed 1 night in Dec 2025

2/10 Terrible

Mithun

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Worst experience ever. Absolutely no sensitivity to our basic needs and requests. We were denied of basic room services like housekeeping and no duvet was even provided first night. This is the last time I am staying here.
Stayed 2 nights in Dec 2025

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