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Sofitel London St James

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Photo gallery for Sofitel London St James

Exterior
Lobby lounge
Turkish bath/hammam, body treatments, hydrotherapy, aromatherapy
Breakfast, lunch and dinner served
View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
6 Waterloo Place, London, England, SW1Y 4AN
  • Place, Regent Street
    ‪1 min walk‬
  • Place, St. James's Square
    ‪1 min walk‬
  • Place, Theatreland
    ‪1 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪75 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Classic Room, 1 Queen Bed

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Prestige Suite

Prestige Suite | Living area | 45-inch TV with cable channels, iPod dock

Prestige Suite

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Luxury Waterloo Place/Pall Mall View)

Premium Room, 1 King Bed (Luxury Waterloo Place/Pall Mall View) | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premium Room, 1 King Bed (Luxury Waterloo Place/Pall Mall View)

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Opera Suite

Opera Suite | Living area | 45-inch TV with cable channels, iPod dock

Opera Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 109 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite 70

Suite 70 | Living area | 45-inch TV with cable channels, iPod dock

Suite 70

  • City view
  • 79 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed (Lounge Space, Waterloo Place View)

Junior Suite, 1 King Bed (Lounge Space, Waterloo Place View) | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 1 King Bed (Lounge Space, Waterloo Place View)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Luxury Room, 1 King Bed

9.6 out of 10
Exceptional
(23 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed with Sofa bed (Separate Living Room with Sofa Bed)

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed with Sofa bed (Separate Living Room with Sofa Bed)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 2 Single Beds

Luxury Room, 2 Single Beds | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Luxury Room, 2 Single Beds

9.6 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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Exterior
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About this property

Sofitel London St James

A full-service spa, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Sofitel London St James offers 183 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets. A pillow menu is available. Cable televisions are provided. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sofitel London St James. During your stay, you're just a quick walk from Trafalgar Square. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy French cuisine while dining at Wild Honey St James
  • English breakfast served daily for a fee
  • Wired Internet in some public areas for a fee
  • Valet parking and self-parking available for a fee
  • Indulge with Ayurvedic treatments, manicures and pedicures or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Trafalgar Square and 5 minutes on foot from Piccadilly Circus
  • Dogs welcome for a fee (restrictions apply)
Sofitel London St James offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, 12 meeting rooms, and limo/town car service. Event space at this hotel measures 6501 square feet (604 square metres) and includes conference space. A library, multilingual staff, and tour/ticket assistance are also featured at the luxury Sofitel London St James. For a fee, parking is available.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast on weekdays from 6:30 AM and 10:30 AM.
Wild Honey St James – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.
The Rose Lounge – On-site lobby lounge. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transport

  • Limo/town car service
  • Secured, covered parking on site (GBP 60 per day)
  • Secured, covered valet parking on site (GBP 60 per day)
  • Limited on-site valet and self parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Rose Lounge
  • Wild Honey St James

Things to do

  • 24-hour gym
  • Full-service spa
  • Library

Family friendly

  • Baby bath
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 6,501 square feet of conference space

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch HDTV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per night
  • Only dogs are allowed
  • Weight limit: 22 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 60.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 38 per person
  • Fee for wired Internet in public areas: GBP 15 per day (rates may vary)
  • Covered self-parking fee: GBP 60 per day
  • Valet parking fee: GBP 60 per day
  • Pet fee: GBP 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sofitel James
Sofitel London
Sofitel London James
Sofitel London St
Sofitel London St James
Sofitel St
Sofitel St James
Sofitel St James Hotel
Sofitel St James Hotel London
St James Sofitel London
Accor St James London
Sofitel London St James England
Sofitel St James London Hotel London
Sofitel London St James Hotel
London Sofitel St James
Sofitel London St James Hotel
Sofitel London St James London
Sofitel London St James Hotel London

Sofitel London St James Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 822 out of 1001 reviews
Rating 8 - Good. 133 out of 1001 reviews
Rating 6 - Okay. 29 out of 1001 reviews
Rating 4 - Poor. 6 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

jenica

Liked: Cleanliness, staff & service, amenities
great location, extremely clean and comfortable, great restaurant.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at St James, lovely room and great facilities, the staff could not do enough for you Highly recommend
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, amenities
Excellent location near Piccadilly tube station. Lovely staff and really nice breakfast. Would like to return in the future.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfectly set up for all our needs & staff is very friendly and accommodating to our needs and requests, during our stay.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, amenities
Very nice hotell and great service.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
The staff couldn't do enough for us. The bar and restaurants are excellent. A perfect location for museums, the west end and shopping. Great price too when compared to other 5 star hotels in London.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, amenities, property conditions & facilities
I was a great experience
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location… really felt British if that makes sense. Front desk staff was pretty great.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Overall incredibly good team at the hotel. From reception, to housekeeping, to bar, breakfast and restaurant. The personnel are helpful and courteous without being too much. They are also great with the kids. Rooms are spacious and well-cleaned. Location, obviously, is perfect without being too noisy.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Shalva

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, very helpful and pleasant staff . Very good breakfast. Perfect Location 🇬🇧❤️
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal service that catered to our every need. Our room was spacious, comfortable, and well appointed with all of the amenities that made our stay feel like home away from home. Breakfast in the morning is scrumptious and not to be missed. We’ll be back!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Henrik

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was amazing, large rooms, clean, new with updated technology, great location.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience! Beautiful hotel with excellent customer service!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Sofitel St James is a great hotel and perfectly located to everything.
Stayed 3 nights in May 2025
Verified

8/10 Good

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Brodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect! The hotel and room were beautiful and clean, But it was the staff that really made it special. The front desk and the concierge were top-notch and so friendly and helpful especially since it was our first time in UK visiting from USA. Highly highly recommended!!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and amazing staff.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Mari

They have attentive and pleasant staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - great location
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great service. Nice rooms with comfy bed and clean, nice bathroom.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five Star Quality

Amazing room and service, staff were all extremely helpful
Stayed 1 night in Sep 2025

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