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Montcalm Chilworth Townhouse, Paddington

5.0 star property

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Photo gallery for Montcalm Chilworth Townhouse, Paddington

Deluxe Triple Room | 1 bedroom, in-room safe, laptop workspace, soundproofing
Breakfast served
Free toiletries, hair dryer, towels
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
55 Westbourne Terrace, Paddington, London, England, W2 3UY
  • Hyde Park
    ‪6 min walk‬
  • Marble Arch
    ‪18 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, laptop workspace, soundproofing

Deluxe Double Room

7.6 out of 10
Good
(32 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Double Room

Club Double Room | 1 bedroom, in-room safe, laptop workspace, soundproofing

Club Double Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, in-room safe, laptop workspace, soundproofing

Deluxe Twin Room

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Compact Double Room

Compact Double Room | 1 bedroom, in-room safe, laptop workspace, soundproofing

Compact Double Room

7.6 out of 10
Good
(24 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, in-room safe, laptop workspace, soundproofing

Deluxe Triple Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Single Room

Deluxe Single Room | 1 bedroom, in-room safe, laptop workspace, soundproofing

Deluxe Single Room

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Club Twin Room

Club Twin Room | 1 bedroom, in-room safe, laptop workspace, soundproofing

Club Twin Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Single Room

1 bedroom, in-room safe, laptop workspace, soundproofing

Deluxe Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

View all photos for Club Double Room

1 bedroom, in-room safe, laptop workspace, soundproofing

Club Double Room

  • Sleeps 2

View all photos for Club Twin Room

1 bedroom, in-room safe, laptop workspace, soundproofing

Club Twin Room

  • Sleeps 2

View all photos for Deluxe Triple Room

1 bedroom, in-room safe, laptop workspace, soundproofing

Deluxe Triple Room

  • Sleeps 3

View all photos for Deluxe Double Room

1 bedroom, in-room safe, laptop workspace, soundproofing

Deluxe Double Room

  • Sleeps 2

View all photos for Compact Double Room

1 bedroom, in-room safe, laptop workspace, soundproofing

Compact Double Room

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, laptop workspace, soundproofing

Deluxe Twin Room

  • Sleeps 2

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About this property

Montcalm Chilworth Townhouse, Paddington

Luxury hotel with steam room and 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and a steam room. WiFi in public areas is free. Other amenities include Access to hot tub, self parking and concierge services.
Montcalm Chilworth Townhouse, Paddington offers 119 accommodations with a safe and free newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub and a steam room.
Montcalm Chilworth Townhouse, Paddington's great location gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • Guests have great things to say about the restaurant and the location
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
Montcalm Chilworth Townhouse, Paddington offers its guests Access to hot tub and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, multilingual staff, and tour/ticket assistance are also featured at the luxury Montcalm Chilworth Townhouse, Paddington. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Montcalm Chilworth Townhouse, Paddington has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (GBP 32.50 per day)
  • Limited on-site parking (max 5 spaces per unit)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Hot tub
  • Library
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15.00 per person
  • Uncovered self-parking fee: GBP 32.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Premier London Paddington
Shaftesbury Paddington
Shaftesbury Premier London
Shaftesbury Premier London Hotel
Shaftesbury Premier London Hotel Paddington
Shaftesbury Premier London Paddington
Shaftesbury Premier London Paddington Hotel
Chilworth London Paddington Hotel
Chilworth London Paddington
Chilworth Hotel
Chilworth
The Chilworth London Paddington England
Shaftesbury Premier Hotel London
The Shaftesbury Premier London Paddington

Montcalm Chilworth Townhouse, Paddington Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 469 out of 1005 reviews
Rating 8 - Good. 281 out of 1005 reviews
Rating 6 - Okay. 122 out of 1005 reviews
Rating 4 - Poor. 73 out of 1005 reviews
Rating 2 - Terrible. 60 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fred

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

2/10 Terrible

Barbara Elizabeth

Travelled with group
My reservation was cancelled on the day of arrival. I was rebooked into a 'sister' hotel about 15 minutes away. After a long day of travelling this was very unwelcome. Looking at other reviews, it seems that this was not an isolated experience. Staff could have made the disruption easier to cope with by preparing directions to reach the new hotel or by providing a taxi. instead they were unapologetic and disinterested.
Stayed 2 nights in May 2025

2/10 Terrible

Kyunkak

Stayed 2 nights in May 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, quite, very clean

A great hotel. Not far from Paddington. Great breakfast (although while i thought that was included it wasn't in my case). Room was small but adequate for me although missing a service directory about what was available in the hotel. Quiet and very clean with lots of freebies.
Stayed 1 night in May 2025

8/10 Good

Sue

Travelled with partner, Travelled with group
Liked: Amenities
The facilities were good and staff were friendly. The room will need modernising quite soon and for a club room I was surprised it was in the basement.
Stayed 1 night in May 2025

2/10 Terrible

andrew

Travelled with family
Hotel cancelled our room literally half an hour before we got to London. They made accommodations at their sister hotel all the way across town, but we needed to be close to Paddington because 1) we really enjoy that area and 2) we had to catch a plane the next day and needed easy access to the airport. I had to quickly book another hotel next to Paddington station which was much more expensive since it was for the same day. Hotel Montcalm Chilworth acted like it had done us a favor —- maybe they did!! I’ll never know because I will never book a room there again.
Stayed 1 night in May 2025

8/10 Good

Lyle, Kelowna

Travelled with partner
Liked: Amenities
Quiet rooms, comfortable beds, in great location. Rooms are very small but well equipped with amenities.
Stayed 1 night in May 2025

6/10 Okay

Tina

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2025

4/10 Poor

Philip

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
I had asked for a room on a high floor weeks in advance but instead was given one in the basement. Room was tiny and you could hear every movement from the bar and reception above. This hotel is more like the super budget Point A hotels or similar in the area. This stay has damaged the Montcalm brand for me. I was asked if I had a good stay upon check out and after politely explaining why I hadn’t I received nothing more than an insincere apology and fake smile. It’s not terrible hotel and I’m sure there are better rooms but I’ll not be using Montcalm again
Stayed 2 nights in May 2025

2/10 Terrible

Robert

Stayed 1 night in May 2025

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Zachary

Travelled with partner
Liked: Staff & service
Disliked: Amenities
We arrived to Chilworth early and had no issue checking in early. Unfortunately, our door lock was broken and it took about 30 minutes for the whole system to be replaced, which cut into our single day in London. Upon looking at the room drink offerings, we found that one of the hot chocolate packets was open and left in the display. Additionally the body wash in the shower was empty. The room was very tight, just enough room for the bed. The steps down into the room were an unexpected obstacle for luggage and there was no guide on how to use the light switches, which required a key card to operate. The shower and bathroom were the highlight of the stay.
Stayed 1 night in May 2025

10/10 Excellent

mohammed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at the hotel and the staff truly made it memorable. Shaikh, Umer, and Vlad were incredibly welcoming and attentive, always going the extra mile to ensure everything was perfect. Their warmth and professionalism made me feel genuinely valued as a guest. The room was spotless, Highly recommend this place for its exceptional service and wonderful team.
Stayed 1 night in May 2025

6/10 Okay

Luisa

Business traveller
Liked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Paul, Quebec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located. Nice neighborhood next to Paddington station where most main trains and subway stations converge. Easy Walk to Hyde Park. Hôtel employees very friendster.
Stayed 6 nights in May 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Marisa

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little Gem

We had a lovely stay, our room wasn't big, but roomy enough to move around, we had a view of some rooftops lower down but to be honest it didn't matter as we were out all day each day, there was a Fridge which was great with complimentary drinks but there was no information in our room which told us that! we did have a can of Coke one night and I mentioned this when we checked out to pay for it and the Guy in reception said it was complimentary, we also had a Basket of fruit in the room which was a lovely touch, Breakfast was basic cooked English with a choice of Continental meats, cheeses, crossiants, pastries and fresh & dried fruit and Yogurts, so something for everyone's taste! The Staff were lovely and very approachable.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were absolutely wonderful, super friendly and helpful. Loved our room, clean and comfortable. Will definitely be staying there again in the future, would recommend to anyone.
Stayed 3 nights in Mar 2025

10/10 Excellent

Laura, Bedford

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were incredibly accommodating as I was a little nervous travelling alone and they managed to get me access to my room earlier. Jeana at reception really looked after me, Peter was very helpful in sorting my phone charging issues and Taj kindly helped with cases. Would definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Helene Samehni Al

Stayed 3 nights in Apr 2025

8/10 Good

William, Myrtle Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will definitely stay here again!

Although a little small… Husband is 6‘6! We ended up LOVING this place and would definitely stay there again! Very clean! Comfy beds and friendly staff! Location is Fantastic with Paddington Station a 3 minute walk! Great restaurants in the hotel and around the corner! We had great service from Sophie, Shaik & Peter!
Stayed 8 nights in Apr 2025