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Queensway Hotel, Sure Hotel Collection by Best Western

3.0 star property

Choose dates to view prices

Photo gallery for Queensway Hotel, Sure Hotel Collection by Best Western

Exterior
Standard Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains
Reception
Restaurant
Executive Room, 1 King Bed, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
147-149 Sussex Gardens, London, England, W2 2RY
  • Place, Hyde Park
    ‪4 min walk‬
  • Place, Marble Arch
    ‪12 min walk‬
  • Place, Oxford Street
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪39 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed, Non Smoking

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 3 Single Beds, Non Smoking

Room amenity

Standard Room, 3 Single Beds, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking (Cozy Room)

Standard Room, 1 Single Bed, Non Smoking (Cozy Room) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed, Non Smoking (Cozy Room)

8.0 out of 10
Very good
(1 review)
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

8.0 out of 10
Very good
(2 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Room amenity

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Loft, 1 Double Bed, Non Smoking (Shower Only)

Standard Loft, 1 Double Bed, Non Smoking (Shower Only) | In-room safe, desk, laptop workspace, blackout curtains

Standard Loft, 1 Double Bed, Non Smoking (Shower Only)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Loft, 1 Single Bed, Non Smoking (Shower Only)

Standard Loft, 1 Single Bed, Non Smoking (Shower Only) | In-room safe, desk, laptop workspace, blackout curtains

Standard Loft, 1 Single Bed, Non Smoking (Shower Only)

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Loft, 2 Single Beds, Non Smoking (Shower Only)

In-room safe, desk, laptop workspace, blackout curtains

Standard Loft, 2 Single Beds, Non Smoking (Shower Only)

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Loft, Multiple Beds, Non Smoking (Shower Only)

Standard Loft, Multiple Beds, Non Smoking (Shower Only) | In-room safe, desk, laptop workspace, blackout curtains

Standard Loft, Multiple Beds, Non Smoking (Shower Only)

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Cosy Double Room

In-room safe, desk, laptop workspace, blackout curtains

Cosy Double Room

  • Sleeps 2

View all photos for Cosy Single Room

In-room safe, desk, laptop workspace, blackout curtains

Cosy Single Room

  • Sleeps 1

View all photos for Standard Room with Double Bed-Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

View all photos for 3 Single Beds, Non-Smoking, Standard Room

In-room safe, desk, laptop workspace, blackout curtains

3 Single Beds, Non-Smoking, Standard Room

  • Sleeps 3

View all photos for Standard Room With Single Bed, Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

View all photos for Standard Room with Double Bed and Single Bed-Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room with Double Bed and Single Bed-Non-Smoking

  • Sleeps 3

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

View all photos for 2 Single Beds, Non-Smoking, Standard Room, Loft, Shower Only

In-room safe, desk, laptop workspace, blackout curtains

2 Single Beds, Non-Smoking, Standard Room, Loft, Shower Only

  • Sleeps 2

View all photos for 1 Single Bed, Non-Smoking, Standard Room, Loft, Shower Only

In-room safe, desk, laptop workspace, blackout curtains

1 Single Bed, Non-Smoking, Standard Room, Loft, Shower Only

  • Sleeps 1

View all photos for 1 Double Bed, Non-Smoking, Standard Room, Loft, Shower Only

In-room safe, desk, laptop workspace, blackout curtains

1 Double Bed, Non-Smoking, Standard Room, Loft, Shower Only

  • Sleeps 2

View all photos for 1 Double 1 Single, Non-Smoking, Standard Room, Loft, Shower Only

In-room safe, desk, laptop workspace, blackout curtains

1 Double 1 Single, Non-Smoking, Standard Room, Loft, Shower Only

  • Sleeps 3

Executive King Room With Sofabed-Non Smoking

  • Sleeps 3

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About this property

Queensway Hotel, Sure Hotel Collection by Best Western

Victorian hotel in London with a 24-hour front desk
Dry cleaning, a 24-hour front desk and express check-in are available at this smoke-free hotel. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a front desk safe are on-site.
Queensway Hotel, Sure Hotel Collection by Best Western offers 42 accommodations with a safe and coffee/tea makers. Televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Queensway Hotel, Sure Hotel Collection by Best Western. During your stay, you're just a quick walk from Hyde Park. Free WiFi in public areas, breakfast (surcharge) and dry cleaning service are available.
  • Free WiFi and wired Internet
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
Queensway Hotel, Sure Hotel Collection by Best Western offers its guests multilingual staff, tour/ticket assistance, and dry cleaning/laundry services. Public spaces have free WiFi and wired Internet. Queensway Hotel, Sure Hotel Collection by Best Western also features express check-in, express check-out, and a front desk safe.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6 per person

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 6 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Queensway
Queensway Hotel
Queensway Hotel London
Queensway London
Queensway Hotel London, England
Queensway Hotel Sure Hotel Collection by Best Western
Queensway Hotel, Sure Hotel Collection by Best Western Hotel
Queensway Hotel, Sure Hotel Collection by Best Western London

Queensway Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 151 out of 1000 reviews
Rating 8 - Good. 382 out of 1000 reviews
Rating 6 - Okay. 307 out of 1000 reviews
Rating 4 - Poor. 115 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Kathrine

Stayed 2 nights in Jul 2025

8/10 Good

Monica

Stayed 1 night in Aug 2025

10/10 Excellent

fabrice

Liked: Cleanliness, property conditions & facilities, room comfort
Hôtel extrêmement bien situé à 2 pas de hyde park et paddington station. Personnel très accueillant et arrangeant. Chambre propre et lit parfait. Merci pour tout.
Stayed 3 nights in Jul 2025

6/10 Okay

Andrea, Alderley Edge

Stayed 1 night in Jul 2025

6/10 Okay

James

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is in a good location. Staff are friendly and helpful. Room was tiny and hot.
Stayed 2 nights in Jun 2025

8/10 Good

R

Travelled with group
Liked: Cleanliness, amenities
The location is fabulous if you are getting around by subway. The chambermaid did a spotless job in cleaning. The room was adequate for the price. I was not expecting more. The carpet, though, needs a thorough steam cleaning. Breakfast was good but would’ve like oranges available. Thank you
Stayed 4 nights in Jun 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very close to Paddington Station and to a variety of restaurants. Staff was friendly and helpful. We were able to check in early, which was a plus!
Stayed 2 nights in Jun 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent proximity to all sights with closeness to Paddington and Hyde Park. Great value! It is possible to add breakfast for 6 pounds a person, which was nice. Basic rooms, but lovely staff!
Stayed 5 nights in Jun 2025

6/10 Okay

Margaret, Denham Springs

Stayed 1 night in May 2025

8/10 Good

Lynda

Stayed 6 nights in May 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect! Short walk to Paddington Station and in a quiet area. The staff were very helpful and friendly. Room was clean and amenities were great.
Stayed 1 night in May 2025

6/10 Okay

Margaret, Denham Springs

Liked: Staff & service
Stayed 5 nights in May 2025

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Ray

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Meri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a perfect location for all near Paddington Station. Yes, the rooms are on the small side however the staff especially Denish make up for space. We walked everywhere and felt safe in doing so. Close to some fabulous restaurants and especially Paddington Station itself. I would highly recommend.
Stayed 4 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Pleasant stay

The hotel staff were all very friendly. The rooms was clean and well maintained although the bathroom was quite small. Breakfast was continental and ogfwred aome good choices. Parking is very limoted but staff were able to navigate me to a neaeby parkinb location. Transport links were good. A little noisy in the morning as we were near the Breakfast room. Beds were comfortable just no heating adjustments facilities in the room. Overall a pleasant stay.
Stayed 1 night in Apr 2025

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Lars

Liked: Cleanliness
Stayed 3 nights in Apr 2025

8/10 Good

Eija

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Matthew

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Poyraz

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Catharine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and great location near Paddington Station.
Stayed 2 nights in Mar 2025

8/10 Good

Dr JM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

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