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The Kensington Hideaway

Property class: 4
VIP Access

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Photo gallery for The Kensington Hideaway

A historic building with multiple storefronts, including a restaurant and a cinema.
A modern interior with a central island table, seating area, and a large window with a view.
A bar area with a curved counter, multiple stools, and a variety of bottles and glasses.
A modern kitchen with blue cabinets, a built-in oven, and a coffee station.
A modern hotel room with a large bed, a desk, and a chair. There is a window with curtains, a nightstand with a lamp, and a wall with a geometric design.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
225 Kensington High Street, London, London, England, W8 6SA
  • Place, Kensington High Street
    ‪1 min walk‬
  • Place, Holland Park
    ‪1 min walk‬
  • Place, Cromwell Road
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪50 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Cosy Single Room

A neatly made bed with a colorful pillow, a framed collage of images on the wall, a red rotary phone on a bedside table, and a window with curtains.

Cosy Single Room

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Grand Queen Room

A modern hotel room with a large bed, a seating area with a chair, and a view of the city through large windows.

Grand Queen Room

9.0 out of 10
Wonderful
(10 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Signature King Room

A hotel room with a large bed, a floral wall mural, a round window, and a patterned armchair.

Signature King Room

9.6 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Companion Twin Room

A hotel room with two beds, floral wallpaper, a painting, and a telephone on a side table.

Companion Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double Accessible

A modern hotel room with a large bed, a desk, and a chair. There is a window with curtains, a nightstand with a lamp, and a wall with a geometric design.

Classic Double Accessible

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Double Room

A hotel room with a bed, a desk, a mirror, a TV, and a painting on the wall.

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

The Kensington Hideaway

A bar/lounge, dry cleaning and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free.
The Kensington Hideaway offers 59 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at The Kensington Hideaway, you're just a quick walk from Kensington High Street. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry
  • Steps from Kensington High Street and 11 minutes on foot from Kensington Gardens
As a guest of The Kensington Hideaway, you'll find dry cleaning/laundry services and a lift. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A complete renovation of The Kensington Hideaway was completed in November 2025.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (GBP 44 per day)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge

Things to do

  • Stereo

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Renovated entire property - November 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 44 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Seraphine Kensington Olympia
Best Western Seraphine Kensington Olympia Hotel
Best Western Seraphine Olympia
Best Western Seraphine Olympia Hotel
Kensington Seraphine Hotel
BEST WESTERN Seraphine Kensington Olympia Hotel London, England
BEST WESTERN Seraphine Kensington Olympia Hotel London England
Seraphine Olympia Hotel
Seraphine Kensington Olympia
Seraphine Olympia
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia
Seraphine Kensington Olympia Hotel Hotel
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia Hotel Hotel London

The Kensington Hideaway Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 120 out of 167 reviews
Rating 8 - Good. 39 out of 167 reviews
Rating 6 - Okay. 6 out of 167 reviews
Rating 4 - Poor. 2 out of 167 reviews
Rating 2 - Terrible. 0 out of 167 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, especially for the Price
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, low noise level, excellent staff.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and great hotel, a small but comfortable room and lovely beds.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic newly opened hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kamini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nicely decorated room, lovely friendly and efficient staff.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities
Fabulous location, facilities and room.. every interaction with the staff was outstanding.. highly recommended!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Wania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated top notch. Will stay again!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, really comfortable bed, good air conditioning. Great all round.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wounderful staff, darling hotel in a great location. Rooms are very small.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel! Very cozy and good atmosphere. Staff were very helpful! Great location for a west London stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay! Staff were friendly and helpful, room was perfectly clean and had everything we needed. Great location near a tube station. We would definitely stay again!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay - we had booked the queen room for 1 night, the room was smaller than expected with one of us having to squeeze between the bed and wall to get in one side. Good location with a tube station just 7 minutes walk away. The hotel is fairly new with a classy, modern feel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we have stayed in in London, lovely clean well decorated. Great bathroom . Lovely staff. Great value for money. Couldn’t ask for better. Thanks
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Henning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & staff. Elegantly designed room & bathroom although smaller than existing and no heated towel rail? Would recommend & return.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very nice. Staff incredibly helpful. Breakfast was cooked well, but lacked seasoning. Overall a very positive experience. Highly recommend
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently opened & ideally situated on Kensington High Street enabling great access to tubes/buses. Kensington Palace Hyde Park easily walkable. Excellent choice of independent shops/restaurants nearby. Can highly recommend Sally Clarkes for lunch or dinner. Staff very welcoming & breakfast cooked to order was excellent. Queen room was very compact so would request a larger room when next visiting.
Stayed 2 nights in May 2026
Verified review

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money. Perfect location. Ideal for a 1 or 2 night stay. Little hanging space for clothes and no cupboards or drawers in the bedroom are the downsides
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was great albeit a little confusing and not detailed enough but the food was actually really really delicious. Staff were very attentive, and welcoming. The atmosphere was excellent. Nando’s next door and Waitrose just around the corner. Beds were super comf
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little place to stay. Easily walk to two different Tube stations. Rooms are small, so may not work well for long stays. AC and heating work well. Everything was clean and well maintained.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Funky room but not functional, too small and dark in bathroom even with the lights on. Otherwise ,a good convenient hotel.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Wania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, rooms were excellent. Small, but nicely decorated. New technology, easy streaming and usb-c sockets. Staff felt young and not personal, but was ok. Did not try any food.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Staff were really friendly, allowing us to check in early and looking after our bags after we’d checked out. When we popped back in and out of the hotel during our stay they regularly checked that everything was okay with the rooms or if we needed anything. The room was cosy with all the amenities we needed. Well decorated, clean, cosy and in a great location about a 5 minute walk from the nearest tube station.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

VANESSA

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a great location - a few minutes walk to two metro stations. There are plenty of restaurants and shops around. The property itself is really nice, very cool modern decor. Our room had issues with the AC unit, so the heat did not work the first night we were there. The staff tried to address it when we brought it up to them. Overall, it was a good stay.
Stayed 2 nights in Mar 2026

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