The Ampersand Hotel - Small Luxury Hotels of the World

5.0 star property
VIP Access

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Exterior
Reception
Restaurant
Business centre
Double Room (Small - Suitable for 1 or 2 nights ) | Premium bedding, free minibar, in-room safe, iron/ironing board

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

View in a map
10 Harrington Road, London, England, SW7 3ER
  • Natural History Museum
    ‪3 min walk‬
  • Hyde Park
    ‪12 min walk‬
  • Royal Albert Hall
    ‪12 min walk‬
  • London (LHR-Heathrow)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Studio

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Superior Double or Twin Room

8.6 out of 10
Excellent
(29 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Double Room

9.2 out of 10
Wonderful
(33 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Double Room (Small - Suitable for 1 or 2 nights )

9.2 out of 10
Wonderful
(21 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Ampersand Hotel - Small Luxury Hotels of the World

Luxury hotel with 24-hour fitness centre and 24-hour business centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and 24-hour room service.
The Ampersand Hotel - Small Luxury Hotels of the World offers 111 air-conditioned accommodations with free minibar items and a safe. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include baths or showers and designer toiletries. Guests can surf the web using complimentary wired Internet access. Additionally, rooms include free newspapers and complimentary bottles of water. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Ampersand Hotel - Small Luxury Hotels of the World. During your stay, you're just a quick walk from Natural History Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the area's walkability and the helpful staff
  • Just a 4-minute walk from Natural History Museum and 12 minutes on foot from Hyde Park
  • Dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, a library, and multilingual staff are also featured at the luxury The Ampersand Hotel - Small Luxury Hotels of the World.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily.
The Ampersand Hotel - Small Luxury Hotels of the World has a restaurant on site.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (GBP 52 per day)
  • Street parking available

Food and drink

  • Daily continental breakfast available for a fee: GBP 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5 AM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 22 per person
  • Nearby parking fee: GBP 52 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Ampersand Hotel
Ampersand Hotel London
Ampersand London
Hotel Ampersand
The Ampersand Hotel London, England
The Ampersand Hotel London
The Ampersand Hotel
The Ampersand Hotel Small Luxury Hotels of the World
The Ampersand Hotel - Small Luxury Hotels of the World Hotel
The Ampersand Hotel - Small Luxury Hotels of the World London

The Ampersand Hotel - Small Luxury Hotels of the World Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 816 out of 1000 reviews
Rating 8 - Good. 126 out of 1000 reviews
Rating 6 - Okay. 40 out of 1000 reviews
Rating 4 - Poor. 9 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My friend and I stayed here for a quick stay in London and loved it! The staff was super friendly, the room was great, the restaurant and gym on site were awesome. We also really loved this area of London. Highly recommend!
Stayed 3 nights in May 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay at The Ampersand. From check-in to check-out the staff were polite, friendly and welcoming. The location was excellent for my stay being only a short walk from South Kensington tube. Despite the location, the room was quiet and no noise disturbed my stay. The room was modern, spacious and very comfortable; the free snacks and soft drinks provided was an excellent touch. The large bathroom with rainfall shower and double ended bath were both excellent and the bed and bedding comfortable. Overall, I couldn’t fault any aspect of my stay, with the friendliness and professionalism of the staff being a highlight.
Stayed 1 night in May 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel. Friendly staff, a great location, beautiful room and a wonderful bar/restaurant. We will definitely return.
Stayed 1 night in May 2025

10/10 Excellent

arnie

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice amenities/hotel lobby. Walk in showers are needed.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kate

Liked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, great location and very friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Lauren, Delmar

Liked: Cleanliness, amenities, property conditions & facilities
The staff were all so kind, helpful. We were upgraded without asking to an amazing room !
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ampersand ~ YAAS!!

Great location ~ safe and close to Underground. Friendly staff, clean rooms. Best thing was the High Tea with the science theme! The kids love it and it was fun for adults as well!
Stayed 1 night in May 2025

10/10 Excellent

Joanne

Stayed 3 nights in May 2025

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great. I was there for a few days to see friends so I didn’t use any of the dining options but they looked nice. The bed was comfortable and the room clean. So convenient with South Kensington right outside the hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely fantastic! Will definitely stay here again!
Stayed 2 nights in May 2025

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Wonderfully comfortable property and very friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Vivek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Karen

Stayed 1 night in May 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved the Ampersand hotel. The location could not have been better for shopping and museum hopping. The staff was very helpful and the room itself was gorgeous. I would’ve stayed in the room all the time if not for the wonderful location in Kensington/Chelsea/Westminster area having so many excellent restaurants and amenities, close to Hyde Park, V&A, museum, and natural history museum
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff. Well situated. Very good breakfast buffet.
Stayed 3 nights in May 2025

6/10 Okay

Georgina

Travelled with partner
Liked: Staff & service, amenities
Very small rooms, some paintwork in need of a touch up but very quiet
Stayed 1 night in May 2025

10/10 Excellent

cosette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab hotel

Lovely small hotel great location
Stayed 1 night in May 2025

10/10 Excellent

Dannielli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous London stay

Beautiful and charming Hotel. Location is perfect. Near Hyde Park, museums, Palaces. Lots of great restaurants, cafes and shopping. Staff was friendly and helpful. Loved our adorable room. I would stay here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, staff and rooms.
Stayed 8 nights in May 2025

10/10 Excellent

nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Great location .. easy walk to the Royal Albert Hall. Beautiful room ! Excellent breakfast and staff members were all lovely. Highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My London Home

My wife and I always enjoy staying at the Ampersand hotel when we visit London. Firstly it’s the warm greeting by Christian at the front desk or Katarina the manager in the morning or her assistant front office manager. They are also welcoming and polite and that makes a difference. The location of the hotel is excellent for all the best attractions and sites of London. It’s a short walk to Hyde Park and Kensington Gardens and only a little further to Holland Park. There’s masses of good pubs and restaurants nearby and the staff will guide you to some of the best in London. The Hunters Moon is my favorite for eating and drinking. The rooms at the hotel are comfy and well appointed and most importantly just good value. Highly recommended for all the above and more.
Stayed 4 nights in May 2025