"The lady that helped us at check out was very rude. She didn’t mention the $50 room credit we had available until we brought it up to her attention."

"Location is a 10 Resort is clean staff is friendly Entertainment was pretty good Food average Silent party and DJ were fun. Our room was the issue. We had ants housekeeping did spray but they came right back. The ceiling in bathroom had a leak, and the motion sensor that controls the lights was broken ..."

"We did not a VIP access. We travel to this resort for 8 years. This trip we did not have VIP access"

"Beautiful property. Plenty of dining options, service is exceptional. Travelled with a toddler. Felt safe as a family. Room was dated, but mostly comfortable. Several different pools around the property. All were easy to access except the main pool which was challenging/near impossible to get seats ..."

"The Hyatt Ziva Cancun is an excellent all inclusive resort on a beautiful beach. The amenities are top notch and the staff are all around stars, super friendly and attentive. Special mention goes to Mariana at the concierge desk, who helped us with cancelling a pricey reservation that we were not ..."

"It’s a great resort. Staff is great and my brother and I had an amazing time. Just a heads up - even though it’s not a couple only resort, mostly couples were there. So, good for family vacations. We also kept asking for a divider for privacy in the room and bathroom but we never got one. Food was ..."

"Apolinar was fantastic, all the staff, waiters, everyone was great. we'll be back."

"If the bus can make a stop at Marina, it would be perfect, also inform the guest which restaurant is open at what time. The Quivira club steak house is perfect!"

"Highly recommended went for a wedding and everything was just so beautiful staffs were amazing people def would come back"

"Good resort"