"Las áreas de fumadores no están cómodas ni siquiera sillas o unas sombrillas para estar ahí ..nadamas 2 sillas ponen y en pleno sol"

"This was our first experience at this resort and it was a great one. The location is absolutely perfect especially if you are adventurous enough to explore the town. (And it’s safe) The food was good throughout all areas and it was easy to make reservations. There was entertainment but it was still ..."

"Met general expectations."

"This place was everything they promised! Loved every minute of our stay!"

"The Hyatt Ziva Cancun resort was beautiful and you can’t beat the ocean views surrounding the property. All of the staff was incredibly friendly and the food choices were excellent. We couldn’t be happier with our stay."

"I would recommend having a smoking area near the beach. Smokers have to walk a long way to get to the smoking area. Heard a lot of complaints from smokers, I understand a lot of people don’t smoke but make it fair for everyone"

"Our room had a old smell like mold and the sliding door was broken on arrival and we attempted to use the ceiling fan and a bunch of dust flew off, we could see the dust build up."

"We loved this property! Food was delicious and service was excellent. Two really nice pools. One felt very quiet and relaxed and the other had the swim up bar and activities. You also have access to the other properties and their restaurants so you always have options."

"We loved the Santos. Staff was excellent. Food was good. Love that you don’t have to make reservations. Quiet time of year and we enjoyed it."

"It was a clean resort. Foood is amazing. Activities are great for kids in the evening. As well as good Activities at the pool."