Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

4.5 star property

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3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Balcony view
5 bars/lounges, 3 poolside bars, swim-up bar
Couples treatment room(s), sauna, hot tub, steam room
Terrace/patio

Popular amenities

  • Bar
  • All-inclusive

Explore the area

Map
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780
  • Quinta Avenida
    ‪2 min walk‬
  • Mamitas Beach
    ‪3 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

Junior Suite, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(58 reviews)
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(47 reviews)
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Pool View

8.4 out of 10
Very good
(5 reviews)
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Garden View

9.0 out of 10
Wonderful
(20 reviews)
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed (Swim-Up)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront

8.6 out of 10
Excellent
(8 reviews)
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

8.6 out of 10
Excellent
(4 reviews)
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Oceanfront (Swim-Up)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Oceanfront

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront (Walk-Out)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Accessible, Garden View

  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible, Garden View

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds (Swim-Up)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive offers 524 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

3 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Innan has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive . During your stay, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Fusion cuisine with a beachfront location at Pelicanos, one of the property's 7 restaurants and 5 bars/lounges
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Indulge with body scrubs, deep-tissue massages or body wraps at Innan
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the helpful staff and the beach
  • Steps from Quinta Avenida and Playa del Carmen Main Beach
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and sunloungers. At Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive , you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a hot tub and a steam room. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

Pelicanos – This beachfront restaurant specialises in Fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Asiana – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Rincón Mexicano – Overlooking the garden, this theme restaurant specialises in Mexican cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
Kalamata – Overlooking the pool, this theme restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open selected days.
Spice – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 poolside bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asiana
  • Kalamata
  • Pelicanos
  • Rincón Mexicano
  • Spice

Things to do

  • 3 outdoor pools
  • Bicycle storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6,781 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 959 out of 1462 reviews
Rating 8 - Good. 267 out of 1462 reviews
Rating 6 - Okay. 124 out of 1462 reviews
Rating 4 - Poor. 71 out of 1462 reviews
Rating 2 - Terrible. 41 out of 1462 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Aldo

Travelled with group
Liked: Cleanliness
Needs updating
Stayed 7 nights in Jul 2025

10/10 Excellent

Essence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room was clean. For an all inclusive resort, the food was very good. The staff was professional and extremely nice. The manager Ana provided exceptional service. The location was within walking distance to 5th avenue. The only downfall was the beach. It had a lot of rocks and seaweed. We walked further down the beach to access the beach to avoid the rocks. I will definitely return to this location.
Stayed 5 nights in Apr 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Very attentive. Good food. Cute coffee shop. Excellent location for shopping. My only complaint would be the pillows were to soft…although the beds were amazing. Again…staff was superb!
Stayed 5 nights in Apr 2025

10/10 Excellent

Gregory M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was really really great! we went for a family vacation and had such a wonderful time. only down side was that pretty much everything closed down around 10:30.
Stayed 5 nights in Apr 2025

10/10 Excellent

ALEXANDRA Nash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and we wanted for nothing the whole vacation. Can not say enough wonderful things about our vacation and the time we spent there!!!
Stayed 5 nights in Apr 2025

4/10 Poor

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Aviunt

Liked: Property conditions & facilities
Jacuzzi tub was dirty. Once jets were turned on a brown black substance came out of the jets. Sheets had red hair on them that was not ours. Food was under prepared many times. Room was placed in the back by washer machines. So it was loud at night. Upon leaving bellman stated they called our name for our transportation. He stated he called it while helping another family. The bellman stated to me “remember the ladies with the scooters, I called your name when I was helping them”. We missed our transportation back to the airport because the bellman claimed he called our name while he was helping the ladies “with the scooters” and the Hilton hotel and the transportation company stated they could not help us. I was sitting at the entrance of the lobby for 45 mins watching the bellmen go in and out hearing them call peoples names searching through the lobby. And not once did I hear my name be called nor anyone walk my way. The worst part about it is the bellman sat us at the front and took our bags but not once came our way. The excuse was “well there are a lot of people”. Conveniently the could help us call a taxi, which came right away. I will not recommend this property to anyone. I believe at this point that we were scammed so we would have to pay for a taxi. Or assumed we knew the “ladies with the scooters”cause we were all black. Terrible customer service in terms of helping remedy a problem.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Will come back again.
Stayed 4 nights in Apr 2025

8/10 Good

sharlene May

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The resort and room were Beautiful. Did not feel like an Adult only resort. It only seemed like an Adult only resort because there was no children. I say this because the resort was closed by 11pm. There was no bars open or any lounges/clubs on the resort. You have to go off the resort, but luckily it was only a 5 minute walk to 5th street with stores, restaurants and lounges. Some restaurants were better than others. Overall service was great and staff were friendly.
Stayed 6 nights in Apr 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Carl, Wichita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and great food
Stayed 3 nights in Apr 2025

6/10 Okay

Sandy

Travelled with group
Liked: Amenities
The beach had so much seaweed and the resort did nothing to remove it. Food was not good
Stayed 5 nights in Apr 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the properties proximity to good restaurants, shopping and entertainment. The hotel pool was a great time with entertainment every day.
Stayed 5 nights in Apr 2025

10/10 Excellent

Deval Bipinchandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few blocks away from the sixth avenue famous for shopping. The property itself is very well kept and has upscale vibes. Friendly staff and good food.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful. The only downside would be the beach isn’t really the best you can go down the beach a bit to a nicer spot but still not the greatest. Other than that the place the staff all of it was top notch. We will be back!
Stayed 4 nights in Apr 2025

10/10 Excellent

Marnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first day at the Hilton in Playa Del Carmen. And we will definitely be back. I love this resort as it’s very close to the downtown area and the staff there are great as well as the activities provided.
Stayed 4 nights in Apr 2025

10/10 Excellent

Agustin Vasquez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Staff all around the hotel is welcoming with great customer service. There was an instant where I was asked if I was at the correct hotel and it might have been because I was one of the only Latinos there. Overall everything was good besides that. The restaurants were amazing. Activities were also great.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Will come again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Agustin Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love you guys
Stayed 5 nights in Apr 2025

10/10 Excellent

Alasia Zhanae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Joan Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfect for us. Couldn't have asked for more, everything was excellent it over exceeded our expectations.
Stayed 5 nights in Apr 2025

10/10 Excellent

Stephanie Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service our entire stay!
Stayed 5 nights in Mar 2025

6/10 Okay

Arif

Liked: Cleanliness, staff & service
Lack of outdoor smoking facilities. Lack of bars and informal eating facilities around pool area - burgers, sandwiches, etc. Excessive sales pressure for hotel membership, spa, etc.
Stayed 7 nights in Apr 2025