See all properties

The Royal Sands Resort & Spa All Inclusive

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Billiards
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Housekeeping

Explore the area

View in a map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪3 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪16 min walk‬
  • Place, La Isla Shopping Mall
    ‪18 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite, Beachfront

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite, Beachfront

8.6 out of 10
Excellent
(51 reviews)
  • 40 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

9.4 out of 10
Exceptional
(23 reviews)
  • 88 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 2 Bedrooms, Beachfront

9.6 out of 10
Exceptional
(8 reviews)
  • 128 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Junior Suite - Two Children

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite - Two Children

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(148 reviews)
  • 40 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(33 reviews)
  • 128 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(85 reviews)
  • 88 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

Similar properties

View from room
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt
  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.4 out of 5, Excellent, 5,664 reviews
The price is €206
includes taxes & fees
19 Nov - 20 Nov
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

About this property

The Royal Sands Resort & Spa All Inclusive

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
Catch some rays at the beach or spend the day relaxing at The Royal Sands Resort & Spa All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

4 outdoor tennis courts, a marina, a health club and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
The Royal Sands Resort & Spa All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Luxury Avenue Shopping Mall. Free WiFi in public areas, a free area shuttle and 4 outdoor pools are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free extended parking
  • Enjoy international cuisine with a poolside location at La Veranda, one of the property's 4 restaurants
  • Take a swim in the 4 outdoor pools
  • Indulge with massages, body treatments or facials at the spa
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes 4 outdoor tennis courts, a gym and complimentary bicycles
  • Guests really like the accommodation for the spaciousness, cleanliness and overall comfort
  • 11 minutes by foot from Hotel Zone Beaches and a 2-minute drive from La Isla Shopping Mall
  • Free local-area shuttle service
Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At The Royal Sands Resort & Spa All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This beach property also offers a complimentary children's club, a children's pool and outdoor tennis courts.

Smoking is allowed in designated areas at this 4-star Cancun property.

La Veranda – This poolside family restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Hacienda Sisal – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Char Hut – This poolside café specialises in American cuisine and only serves light fare. Open daily.
Sidelines Sports Bar – On-site sports bar. Happy hour is offered. Open daily.
Sand Dollar – This seafood restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included
Basic alcoholic drinks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Snorkelling

Land activities

Cycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkelling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Sands Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.30 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

Reviews

The Royal Sands Resort & Spa All Inclusive Reviews

8.6

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1587 out of 2761 reviews
Rating 8 - Good. 605 out of 2761 reviews
Rating 6 - Okay. 333 out of 2761 reviews
Rating 4 - Poor. 118 out of 2761 reviews
Rating 2 - Terrible. 118 out of 2761 reviews

Reviews

6/10 Okay

Jennifer Lyndsey

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice resort but not a great family destination. No kids activities. No night time activities or shows at the hotel. You have to leave the resort to do anything entertaining. Also the area is extremely slippery so a big hazard for little ones and also adults. No good choices of restaurants within the hotel. They said more than what is really offered. Also having to give your key and say your room number is annoying. Jist get the electronic bracelets like every other all inclusive or a different band. Wont be back and we absolutely love mexico but will be staying somewhere else
Stayed 7 nights in Jul 2025

4/10 Poor

Alireza

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 4 nights in May 2025

10/10 Excellent

jack

Liked: Cleanliness, staff & service, property conditions & facilities
Lilimet is the nicest best server I have ever met!
Stayed 7 nights in Jul 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 4 nights in Jun 2025

10/10 Excellent

WING TAK

Liked: Cleanliness, staff & service, property conditions & facilities
Have a lot of activities for kids
Stayed 6 nights in Jun 2025

10/10 Excellent

Zakariah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very knowledgeable and super helpful with all activities and any info we needed our full trip, I couldn’t find one complaint if I wanted to!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, resort was clean and rooms were very nice.
Stayed 6 nights in Jun 2025

8/10 Good

Litza, North Bergen

Stayed 5 nights in Jun 2025

8/10 Good

Mine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had my daughters birthday party here and the event planners where the best thank you.
Stayed 4 nights in Jun 2025

10/10 Excellent

FRITZ

Liked: Amenities, property conditions & facilities
It was fantastic
Stayed 4 nights in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Jul 2025

6/10 Okay

Amani

Travelled with family
Liked: Cleanliness, staff & service
Exceptional property. However, it lacks amenities needed to enjoy more than two days at the resort. Also has limited dining options and activities. All amenities close at 10pm so literally becomes a ghost town at that point. Otherwise, great location, clean rooms and property overall, and no bugs of any kind seen across my entire stay! I’d do it again but for a shorter stay, 3 days max!
Stayed 5 nights in Jul 2025

10/10 Excellent

Souhail

Travelled with family
Liked: Amenities
Nice property
Stayed 6 nights in Jul 2025

10/10 Excellent

Emely

Stayed 5 nights in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
The resort was very nice and clean. The rooms are dated. The bathroom could definitely use an upgrade. But the staff were very friendly. The kids had a great time at the kids club.
Stayed 7 nights in Jul 2025

4/10 Poor

Maricela, Lumberton

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Let me start out by saying I don’t only post negative reviews. I post positive ones just as equally. With that said, we did not love this resort. The food choices on the buffets were lacking in comparison to other all inclusive resorts we’ve stayed at in the past couple years. The service at the non-buffets were extremely poor when it comes to refills, smiles and speed of service. The food was much better at those, yet my family walked out after waiting 45 minutes for a dessert that never arrived in an almost empty restaurant. The amenities closed so early that my grown teen boys were upset that there was nothing to do after 7pm. The rec room with pool tables, outdoor shuffleboard items, etc were all closed by 7pm daily. The shows got booked up early so we never even got to see one & the dinner reservations also booked up early so we only scored ONE the entire week we were there. And that’s only bc it was the 4th of July so the hotel hosted a large outdoor buffet, leaving us the opportunity to get a reservation at Hacienda Sisal. Now, when it comes to Hacienda Sisal, everything was 150%. The service, the food, the smiles on the servers faces. It was amazing. But every other place on the property seemed annoyed to serve us. And this is coming from a Mexican American who speaks fluent Spanish. So it has nothing to do with not understanding, etc. I think there is a ton of room for improvement and do not plan on ever returning.
Stayed 5 nights in Jun 2025

8/10 Good

Tyler

Travelled with family
Liked: Cleanliness, amenities
Property was ok. Quality of the building was nothing special.
Stayed 5 nights in Jul 2025

10/10 Excellent

Samantha

Stayed 7 nights in Jul 2025

10/10 Excellent

Laura M

Stayed 4 nights in Jul 2025

4/10 Poor

pedro

Travelled with family
There is soo much hidden fees in this resort.
Stayed 8 nights in Jul 2025

8/10 Good

Shauna Lynn

Liked: Cleanliness, amenities, property conditions & facilities
The Royal Sands was a beautiful clean resort. The grounds were well maintained and the rooms were spacious and very clean. Staff was very friendly but I feel like the check in process wasn’t the best. We were not given good directions on how to find our room( another employee noticed we seemed lost and assisted us to our room) , wasn’t told how the resort worked- not everyone is all inclusive and not everything in included in the all inclusive package( the coffee shop). The restaurant/ food selection wasn’t the best. I’ve been to many other all inclusive resorts and this one lacked in the food area. Because of this , the Royal Sands will not be on the top of my list of resorts to visit again.
Stayed 4 nights in Jul 2025

6/10 Okay

Sung Soo

Travelled with family and small children
La habitacion es lo que mas me gusto, muy amplia con balcon vista al mar. Lo que no me gusto fue el restaurant, sirven lo mismo todos los dias.
Stayed 3 nights in Jul 2025

6/10 Okay

Jadalee Maya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I really loved the property, its was always clean & smelled great, the down fall was no night life for adults. Everything closes by 11pm.
Stayed 6 nights in Jul 2025

10/10 Excellent

kristine Annette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous stay- 4th time staying at this Resort. Definitely will go back
Stayed 5 nights in Jul 2025