Highland Aberdeen City Centre

3.0 star property

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Photo gallery for Highland Aberdeen City Centre

Front of property
Desk, iron/ironing board, free WiFi, bed sheets
Free toiletries, hair dryer, towels, toilet paper
Reception
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
89-95 Crown Street, Aberdeen, Scotland, AB11 6HH
  • Union Square Shopping Centre
    ‪3 min walk‬
  • Aberdeen Music Hall
    ‪3 min walk‬
  • His Majesty's Theatre
    ‪7 min walk‬
  • Aberdeen (ABZ)
    ‪14 min drive‬

Room options

Deluxe Single Room, 1 Single Bed

  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Twin Room, 2 Single Beds

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Suite, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Single Room, 1 Single Bed

  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Double Room, 1 Double Bed

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Suite, 2 Double Beds

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Quadruple Room, 2 Double Beds

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Triple Room, 1 Double Bed

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Highland Aberdeen City Centre

Hotel in Aberdeen with a 24-hour front desk
Self parking and a 24-hour front desk are available at this hotel.
Highland Aberdeen City Centre offers 116 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels.

Bathrooms include baths or showers and complimentary toiletries. This Aberdeen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

During your stay at Highland Aberdeen City Centre, you're just a quick walk from The Trinity Centre. Breakfast (surcharge) and self-parking (surcharge) are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include luggage storage
  • Just a 4-minute walk from The Trinity Centre and 4 minutes on foot from Aberdeen Music Hall
  • Pets welcome for a fee
Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Aberdeen hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Parking on site (GBP 11 per night)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 9.99 for adults and GBP 9.99 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 9.99 for adults and from GBP 9.99 for children
  • Self-parking fee: GBP 11 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Highland Aberdeen
Highland Hotel Aberdeen
The Highland Hotel
Highland Aberdeen City Centre Hotel
Highland Aberdeen City Centre Aberdeen
Highland Aberdeen City Centre Hotel Aberdeen

Highland Aberdeen City Centre Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 85 out of 330 reviews
Rating 8 - Good. 125 out of 330 reviews
Rating 6 - Okay. 66 out of 330 reviews
Rating 4 - Poor. 29 out of 330 reviews
Rating 2 - Terrible. 25 out of 330 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Thomas W

Liked: Cleanliness, amenities, property conditions & facilities
Very reasonable, clean and close to everything.
Stayed 2 nights in Jun 2025

2/10 Terrible

Olivia, Canterbury

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The hotel cancelled our stay at 21:00 in the evening, leaving a hastily garbled message that our room wasn't available due to "maintenance." Interestingly, we were actually unable to attend due to a medical emergency, and were in the process of seeing if we could get a refund (though we knew it was unlikely) when they called us, obliviously unaware of our ongoing refund request. HOWEVER, they refused ALL refund requests from expedia, lying and saying that we HAD attended, and that they can confirm we were at the hotel and used the room. All this despite the fact that THEY cancelled on us, with a voicemail to prove it. And that I wasn't within 50 miles of the place. Look through the reviews, they've done this kind of thing before - as well as the fact that the hotel is not the Highland City Center, but actually "Oyo" hotel, or possibly Brentwood? This place is clearly a scam - either they have massively fewer rooms than they claim for whatever reason, or it is a simple scam where they frequently cancel on people for monetary benefit. Expedia refused to do anything about them, continuously siding with them for some reason, but did issue a discretionary refund on their end after about 2 hours on the phone. Goes without saying, but: Avoid.
Stayed 1 night in May 2025

6/10 Okay

Anjanet Joy

Liked: Staff & service
T
Stayed 1 night in Jun 2025

2/10 Terrible

Christine

Disliked: Cleanliness, property conditions & facilities, room comfort
Tried to contact hotel before stay. Impossible for us. Room old, dusty and dirty. Bathroom, shower curtain was very mouldy. Not pleasant. Staff friendly. Left after one night.
Stayed 2 nights in May 2025

6/10 Okay

Mustaq

Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for five nights and was delighted with the quality of the room facilities, breakfast and service. This is a budget hotel, but the double room I stayed in was lovely and clean with a fabulous en suite, a nice big TV and comfortable bed. The breakfast was delicious and plentiful, with a great choice of cold and hot options, served buffet style. The staff were extremely helpful and friendly, especially Reuben and the young woman who served breakfast. I had a fabulous stay and would definitely return whenever I need accommodation in Aberdeen. For an affordable, comfortable hotel ideally located in the city centre, this hotel is a perfect choice. I would highly recommend. Thank you to the staff team for a lovely stay!
Stayed 5 nights in May 2025

4/10 Poor

thorstein

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dated . toilet facilities old and flooring unclean,They couldn't get TV, to work.I could not stay the three nights,only two.I made other arrangements.
Stayed 3 nights in May 2025

4/10 Poor

Gordon

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

david

Travelled with partner
Liked: Amenities
It's says the Highland hotel but it was really was the Brentwood hotel or maybe oyo.. who knows. So confusing.. we just went to the address and Asked inside the oyo where the highland hotel was and told we were in the right place.. I asked if I could park on the street but they didn't mention they had a car park around the back.. it was pretty cheap so for one night it was okay and breakfast wasn't to bad either
Stayed 1 night in May 2025

4/10 Poor

Dave

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled musty. Wardrobe door had been damaged and was off it's rails. Water damage to the insides of the drawers. Staining on the walls. Carpets worn and shabby. Bathroom door was badly damaged. Shower took ages to heat up, and shower head caked in limescale. No housekeeping during our stay, no A/C in the room. Beds shoddy with thin, uncomfortable mattresses, torn and stained cushions on the beds. Only plus is that the location is fairly convenient for Union Street. Avoid at all costs.
Stayed 3 nights in May 2025

4/10 Poor

Mr Jonathan W

Disliked: Property conditions & facilities

Basic accommodation

Basic accommodation. Room had marks on the wall showing that it once had a television. Breakfast coffee was sachets of Nescafé and an urn of hot water. Had a Kellogg variety box of cereal and decided to skip the rest of breakfast and find a cafe.
Stayed 1 night in May 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but had all I needed. Being right near the City centre, it was convenient. They had free parking for me which would have been a problem otherwise.
Stayed 4 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended++

Beautiful old building, excellent service and breakfast, comfy room, highly recommended++
Stayed 1 night in May 2025

2/10 Terrible

Terry

Travelled with partner
The area was run down and scary. The photos of the room were taken at least 20 or 30 years ago. The web site said that there was free parking. There wasn’t and what there was was expensive and didn’t look safe. The tv did not work. To get to the room required winding through a maze of up and down stairs and uneven floors. I feel that the write up on Orbitz is dishonest and misleading. We tried to contact Orbitz because we didn’t feel safe there and were told that there were no refunds— no exceptions
Stayed 3 nights in May 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort

Cheap but not cheerful

Fire panel that screams all night, blase staff, noone on site in the entire hotel. Rooms are big and beds are comfy but there was bits falling off the walls, masking tape left round everything from painting.
Stayed 1 night in Apr 2025

6/10 Okay

Hanna

Business traveller
Liked: Cleanliness, amenities
Pros- walking distance from train station . Polite staff. Cons- no restaurant and breakfast begins 8 am ( should be earlier on a weekday). No direct telephone as merged with hotel reception next door .
Stayed 1 night in Apr 2025

10/10 Excellent

brian

Travelled with partner
Liked: Staff & service
Familiar now
Stayed 1 night in May 2025

4/10 Poor

James

Disliked: Staff & service, property conditions & facilities
Well if ignorance was a sport staff would all win a gold medal Obv cheap but expect certain level of cleanliness No food bar nothing 3rd party buffet available but wdnt be to all tastes
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were not properly cleaned, mugs still had marks of coffee, dusty, kettle wasnt clean. I did not have a grwat experience
Stayed 3 nights in Apr 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Apr 2025

2/10 Terrible

Emma

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful place

Awful place, not as advertised. Booked 3 rooms but only had 2 available (their mistake) so then relocated us to an even worse hotel and when I tried to get a refund I was told it was Hotel policy so nothing can happen.
Stayed 4 nights in Apr 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Staff & service
Nice clean although a little dated city centre hotel. Staff very helpful
Stayed 1 night in Dec 2018