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Mercure Aberdeen Caledonian Hotel

4.0 star property

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Photo gallery for Mercure Aberdeen Caledonian Hotel

Indoor wedding
Meeting facility
In-room safe, desk, iron/ironing board, free WiFi
The entrance to The Caledonian Hotel with stone steps and a sign at the bottom.
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
10-14 Union Terrace, Aberdeen, Scotland, AB10 1WE
  • Place, Aberdeen Music Hall
    ‪3 min walk‬
  • Place, His Majesty's Theatre
    ‪3 min walk‬
  • Place, Union Square Shopping Centre
    ‪4 min walk‬
  • Airport, Aberdeen (ABZ)
    ‪23 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 Double Bed

8.8 out of 10
Excellent
(21 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(31 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Single Bed

8.8 out of 10
Excellent
(24 reviews)
  • 6 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

In-room safe, desk, iron/ironing board, free WiFi

Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Single Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Mercure Aberdeen Caledonian Hotel

This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include 24-hour room service, dry cleaning and laundry facilities. Housekeeping is available on request.
Mercure Aberdeen Caledonian Hotel offers 83 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mercure Aberdeen Caledonian Hotel. During your stay, you're just a quick walk from Union Square Shopping Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy a bite to eat at The Bistro, a brasserie that serves British cuisine
  • Continental breakfast served weekends for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Union Terrace Gardens and Edward VII
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Mercure Aberdeen Caledonian Hotel also features laundry facilities, dry cleaning/laundry services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Aberdeen hotel is smoke free.

For a fee, guests can enjoy a continental breakfast on weekends from 7:30 AM and 10:30 AM.
The Bistro – This brasserie specialises in British cuisine and only serves light fare.
The Caledonian – This café specialises in British cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Parking on site (GBP 12 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend continental breakfast available 7:30 AM to 10:30 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bistro
  • The Caledonian

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 12.00 per person
  • Self-parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Caledonian Hotel Aberdeen
Caledonian Aberdeen
Mercure Aberdeen Caledonian Hotel Scotland
The Caledonian Hotel Aberdeen, Scotland
Mercure Aberdeen Caledonian Hotel
Mercure Caledonian Hotel
Mercure Aberdeen Caledonian
Mercure Caledonian
Mercure Aberdeen Caledonian
Mercure Aberdeen Caledonian Hotel Hotel
Mercure Aberdeen Caledonian Hotel Aberdeen
Mercure Aberdeen Caledonian Hotel Hotel Aberdeen

Mercure Aberdeen Caledonian Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 379 out of 1002 reviews
Rating 8 - Good. 349 out of 1002 reviews
Rating 6 - Okay. 170 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, friendly staff great breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice affordable hotel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was fantastic
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

EJ

Liked: Cleanliness, staff & service, amenities
Room was comfortable. Breakfast was lovely.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Everything was lovely and clean staff were very friendly and helpful comfy and especially warm rooms
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room and tasty breakfast
Stayed 1 night in Dec 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms very helpful staff & a very good breakfast with a good choice of food maybe if a customer is coming to stay from a long way away maybe be able to book a parking space at a price
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Nice cosy room, soft mattress which is my preference. Rom was small but perfect. Had everything i needed. Have stayed a few times so will def be back. Excellent cocktails in the bar!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and great location.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Good and helpful staff, good breakfast, comfy beds. Hotel is a little dated and showing its age in places
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, amenities
Very nice location, staff and room
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Good location friendly staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

george

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Friendly staff. Great location. Good breakfast. Would stay again and recommend.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Lovely clean, warm room with a safe, ironing board, TV and tea / coffee making facilities. Friendly, efficient staff member at check in, and an easy check out. My room on the third floor was quiet.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Sherry

Liked: Cleanliness, staff & service
This is an older hotel, but very beautiful rooms. And the location could not be any better!
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Bruce

Liked: Cleanliness
The breakfast was Buffett style and was just ok
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last stayed in this hotel about 7 years ago. Booked into a suite which was still great value. It’s an older hotel but very well maintained, Breakfast was excellent too. Great location in the city center.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service
Great central location with small carpark nearby
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jamie

Liked: Staff & service, amenities
The hotel was really nice but the only thing is the rooms need a little work.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Kjell Arvid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Kay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Arrived to a very dated hotel, the room was absolutely freezing we did try putting the heating up but when we came back from dinner and the show the room was still freezing, shower was cold too 😡 lovely big room and nice bathroom too. Breakfast was good. When we checked out we mentioned the room was freezing and the shower, we were told oh you should have asked for a heater 😳 I spoke to someone at breakfast and their room was freezing too, pity as we won't stay here again!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Racquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast
Stayed 1 night in Oct 2025
Verified

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly, and check-in was easy. The breakfast was varied and the options were great. The room was spacious, though the bed was a bit firm.
Stayed 1 night in Oct 2025