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Hotel Palacio Mundo Imperial

4.0 star property

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Photo gallery for Hotel Palacio Mundo Imperial

6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
4 restaurants; breakfast, lunch, dinner and brunch served
Down duvets, in-room safe, desk, laptop workspace
Superior Double Beds + Concert Included | Down duvets, in-room safe, desk, laptop workspace
6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Boulevard Barra Vieja No. 3, Acapulco, GRO, 39931
  • Place, Boulevard de las Naciones
    ‪2 min walk‬
  • Place, Forum de Mundo Imperial
    ‪3 min walk‬
  • Place, La Isla Shopping Village
    ‪7 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪11 min drive‬

Room options

View all photos for Room Superior with View

Down duvets, in-room safe, desk, laptop workspace

Room Superior with View

  • 35 sq m
  • Sleeps 4

View all photos for Room Deluxe with View

Down duvets, in-room safe, desk, laptop workspace

Room Deluxe with View

  • 35 sq m
  • Sleeps 4

View all photos for Suite Junior with View

Down duvets, in-room safe, desk, laptop workspace

Suite Junior with View

  • 58 sq m
  • Sleeps 2

View all photos for Superior Double Beds Diamante View

Down duvets, in-room safe, desk, laptop workspace

Superior Double Beds Diamante View

8.4 out of 10
Very good
(73 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Beds Resort View

Down duvets, in-room safe, desk, laptop workspace

Deluxe Double Beds Resort View

8.6 out of 10
Excellent
(22 reviews)
  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King Size Resort View

Junior Suite King Size Resort View | Down duvets, in-room safe, desk, laptop workspace

Junior Suite King Size Resort View

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Size Bed Diamante View

Down duvets, in-room safe, desk, laptop workspace

Superior King Size Bed Diamante View

8.8 out of 10
Excellent
(45 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Size Bed Resort View

Deluxe King Size Bed Resort View | Down duvets, in-room safe, desk, laptop workspace

Deluxe King Size Bed Resort View

9.0 out of 10
Wonderful
(12 reviews)
  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club 89 King Size Bed Diamante View

Club 89 King Size Bed Diamante View | Down duvets, in-room safe, desk, laptop workspace

Club 89 King Size Bed Diamante View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club 89 Double Beds Diamante View

Down duvets, in-room safe, desk, laptop workspace

Club 89 Double Beds Diamante View

7.0 out of 10
Good
(8 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club 89 King Bed Resort View

Club 89 King Bed Resort View | Down duvets, in-room safe, desk, laptop workspace

Club 89 King Bed Resort View

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club 89 Double Beds Resort View

Down duvets, in-room safe, desk, laptop workspace

Club 89 Double Beds Resort View

7.2 out of 10
Good
(5 reviews)
  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King Size Bed Diamante View

Down duvets, in-room safe, desk, laptop workspace

Junior Suite King Size Bed Diamante View

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King Size Bed Diamante View

Down duvets, in-room safe, desk, laptop workspace

Master Suite King Size Bed Diamante View

  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King Size Bed Resort View

Down duvets, in-room safe, desk, laptop workspace

Master Suite King Size Bed Resort View

  • Resort view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse King Size Bed Diamante View

One Bedroom Penthouse King Size Bed Diamante View | Down duvets, in-room safe, desk, laptop workspace

One Bedroom Penthouse King Size Bed Diamante View

  • City view
  • 114 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Beds + Concert Included

Superior Double Beds + Concert Included | Down duvets, in-room safe, desk, laptop workspace

Superior Double Beds + Concert Included

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Palacio Mundo Imperial

4 restaurants, 6 outdoor pools and a full-service spa are available at this smoke-free resort. Other amenities include 2 poolside bars, a health club and a bar/lounge.
Hotel Palacio Mundo Imperial offers 814 accommodations with espresso makers and a safe. Rooms open to balconies. Beds feature down duvets. 46-inch flat-screen televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor tennis courts and a health club are featured at the resort. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Elan Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Palacio Mundo Imperial. During your stay, you'll be connected to the convention centre and just a quick walk from Boulevard de las Naciones. Features include 6 outdoor pools, 4 restaurants and 2 poolside bars.
  • Enjoy a bite to eat at Mizumi, a seafood restaurant that serves seafood
  • Buffet breakfast served daily for a fee
  • Take a swim in the 6 outdoor pools or soak in the hot tub
  • Treat yourself to massages, aromatherapy or manicures and pedicures at Elan Spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes 3 outdoor tennis courts, a gym and a sauna
  • 6 minutes by car from La Isla Shopping Village and 10 minutes from Playa Revolcadero
  • Dogs welcome for a fee (restrictions apply)
Some rates at Hotel Palacio Mundo Imperial are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Palacio Mundo Imperial offers its guests a full-service spa, 6 outdoor swimming pools, outdoor tennis courts, and a health club. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge.

A 24-hour business centre and meeting rooms are available. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Hotel Palacio Mundo Imperial.

This 4-star Acapulco resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Mizumi – This seafood restaurant specialises in seafood and only serves dinner. Reservations are required.
March̩ РThis restaurant specialises in international cuisine and serves breakfast and dinner. Reservations are required.
La Moda – This restaurant serves breakfast, brunch, lunch and dinner. Reservations are required.
Acua – This poolside family restaurant specialises in Mexican cuisine and serves lunch and dinner.
Carnivore – This steakhouse specialises in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hotel Palacio Mundo Imperial are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 420 to 420 for adults and MXN 210 to 210 for children
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Acua
  • Carnivore
  • La Moda
  • Marché
  • Mizumi

Things to do

  • 3 outdoor tennis courts
  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Built in 2014
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1500 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 350.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 285 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Parking
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 420 to 420 for adults and MXN 210 to 210 for children
  • Pet fee: MXN 1500 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mundo Imperial
Mundo Imperial Acapulco
Resort Mundo Imperial Acapulco
Mundo Imperial Hotel Acapulco
Palacio Mundo Imperial
Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Acapulco
Palacio Mundo Imperial All Inclusive Hotel
Hotel Palacio Mundo Imperial Resort Acapulco

Hotel Palacio Mundo Imperial Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 552 out of 1009 reviews
Rating 8 - Good. 244 out of 1009 reviews
Rating 6 - Okay. 109 out of 1009 reviews
Rating 4 - Poor. 60 out of 1009 reviews
Rating 2 - Terrible. 44 out of 1009 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Claudia

Excelente
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the place and it’s location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Customer service was great. The hotel itself is beautiful and very clean.
Stayed 1 night in Jan 2026
Verified

8/10 Good

HILDA ALVAREZ

Liked: Cleanliness, amenities
Habitacion Limpia exelente!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Joke

Liked: Cleanliness, amenities, property conditions & facilities
Excelente!!!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Martin Gabriel

Liked: Cleanliness, staff & service
Disliked: Amenities
Good food, clean place and friendly staff, safe atmosphere.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Amalia

Liked: Cleanliness, amenities, property conditions & facilities
Good time there
Stayed 1 night in May 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Aug 2025
Verified

2/10 Terrible

Luis Alberto

Liked: Amenities
Disliked: Staff & service
The stay at this hotel was not what I was expecting at all. I paid more to have a better room and to begin it took over an hour to receive my room and a lady that was helping the girl that was checking us in was very rede and had a terrible service. It is not close to the beach and the pools close at 10pm but the worst part of all is that that we stayed at a better room and it was floated and ended up falling asleep with the maintenance guy fixing the roof. I will never stay here again. room and it took over an hogetp
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ivonne Anezki

Liked: Amenities
Todo excelente
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities
Excelente
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Raul

Liked: Amenities
Excelente
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very beautiful. The property didn’t have a beach but had an access to a beautiful beach club and sister properties with beaches. The staff was very friendly and kind.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

violeta

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Marcela Galindo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
The service
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Mar 2025
Verified

8/10 Good

Armando

Liked: Amenities
Bathrooms around the hotel smell bad. And my bathroom had also a funny smell. The all inclusive ends at 11 pm, this is not the same in other all inclusive hotels
Stayed 1 night in May 2025
Verified

4/10 Poor

seferino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concert outside my window... Noise was awful.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Taaren

Liked: Staff & service, amenities, property conditions & facilities
We had Franko check us in. He was very Friendly and did a excellent job. Rooms were abit dirty. Floors needed to be cleaned better. Beds are smaller then what we are used to and they are very low. Food choices were good. Buffet service was slow next to nothing they didn't serve us well. Pools were warm on out chilly night. We tried the private beach. Our server Guillermo Giles did a great job better than any of the food staff members. Our drinks were always filled buckets stayed cold with ice. We definitely will stay here again. Thanks guys
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Anik

Liked: Cleanliness
Disliked: Staff & service
.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025
Verified

8/10 Good

anette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok. The only thing is that I was waiting for the elevator and a housekeeper came and took the elevator along with her cart. There was no room for no one else. I suggest giving the priority to your guest especially if you are waiting on. This happened on the 6th floor.
Stayed 4 nights in May 2025