Secrets Akumal Riviera Maya - Adults Only - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Secrets Akumal Riviera Maya - Adults Only - All Inclusive

Exterior
7 restaurants, breakfast, lunch, dinner served; seafood
Interior
Winery
3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar

Explore the area

View in a map
Carretera Federal 307, km 254 600, Pueblo de Akumal, Akumal, QROO, 77760
  • Place, Akumal Beach
    ‪6 min walk‬
  • Place, Half Moon Bay
    ‪5 min drive‬
  • Place, Yal-ku Lagoon
    ‪6 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪80 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite King Tropical View

9.4 out of 10
Exceptional
(20 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite King Partial Ocean View

9.6 out of 10
Exceptional
(9 reviews)
  • 50 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim Out King

9.4 out of 10
Exceptional
(14 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Tropical View King

10.0 out of 10
Exceptional
(12 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean View King

9.0 out of 10
Wonderful
(19 reviews)
  • 53 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Swim Out King

9.8 out of 10
Exceptional
(15 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Romance Master Suite Ocean View

  • 119 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Romance Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • 119 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • 331 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Junior Suite Double Tropical View

9.8 out of 10
Exceptional
(6 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite Double Partial Ocean View

  • 51 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Ocean View Double

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Junior Suite Ocean View King

9.2 out of 10
Wonderful
(17 reviews)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View Double

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Preferred Club Junior Suite Tropical View Double

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Romance Master Suite Swim Out King

9.6 out of 10
Exceptional
(5 reviews)
  • 119 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite King

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite Double

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite Swim Out Double

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Swim Out Double

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Preferred Club Junior Suite Ocean Front Double

  • 53 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

Preferred Club Junior Suite Ocean Front Swim Out King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Romance Master Suite Ocean Front Swim Out

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Secrets Akumal Riviera Maya - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Secrets Akumal Riviera Maya - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Secrets Akumal Riviera Maya - Adults Only - All Inclusive offers 434 accommodations with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies or patios. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Espresso makers and free minibar items are provided. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor tennis courts and complimentary bicycles are featured at the property. 3 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Secrets Spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Secrets Akumal Riviera Maya - Adults Only - All Inclusive's great beach location. During your stay, you'll be within walking distance of Akumal Beach. Free WiFi in public areas, free valet parking and a free manager's reception are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy seafood with ocean views at Oceana, one of the property's 7 restaurants and 7 bars/lounges
  • Take a swim in the 3 outdoor pools or soak in the 3 hot tubs
  • Treat yourself to deep-tissue massages, detox wraps or body wraps at Secrets Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the helpful staff and the pool
  • 6.6 mi (10.6 km) from Xel-Há Park and 8.4 mi (13.4 km) from Dos Ojos Cenote
  • Airport shuttle service available for a fee
Secrets Akumal Riviera Maya - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Secrets Akumal Riviera Maya - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers an attached winery, outdoor tennis courts and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Akumal property.

The property hosts a free manager's reception daily.
Oceana – This poolside seafood restaurant specialises in seafood and only serves dinner. Guests can enjoy drinks at the bar.
El Patio – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Market Cafe – This buffet restaurant specialises in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Himitsu – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Portofino – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks and beverages included
24-hour room service

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 poolside bars
  • 7 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Himitsu
  • Market Cafe
  • Oceana
  • Portofino

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 3 hot tubs
  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Nightclub
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Winery
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (15,000 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the bay
  • On the beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (99 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 11 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Secrets Akumal Riviera Maya - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Akumal Riviera Maya All Inclusive Adults
Secrets Riviera Maya All Inclusive
Secrets Riviera Maya All Inclusive Adults
Secrets Akumal Riviera Maya Adults
Secrets Riviera Maya Adults
Secrets Akumal Riviera Maya All Inclusive
Secrets Akumal Riviera Maya All Inclusive Adults Only
Secrets Riviera Maya All Inclusive Adults All-inclusive property
Secrets Riviera Maya Inclusiv

Reviews

Secrets Akumal Riviera Maya - Adults Only - All Inclusive Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 811 out of 1003 reviews
Rating 8 - Good. 122 out of 1003 reviews
Rating 6 - Okay. 38 out of 1003 reviews
Rating 4 - Poor. 14 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

Reviews

10/10 Excellent

Joshua

Stayed 6 nights in Jul 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a lot of seaweed, sargasso, which smelled terrible. The resort cleaned it up as best they could.
Stayed 6 nights in Jul 2025

10/10 Excellent

April-Nicole, Brandywine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secrets Akumal staff go way above and beyond to meet your every need. I’ve never felt so cared for and taken care of in my life! The hospitality they provide go beyond any expectation. I was never hungry! My concierge checked in with me regularly. She even would give me a menu of what was going on on the property daily. Just outstanding service. If you got lost, a staff member, any staff member, would walk you to your destination. It was a gorgeous resort. Swim up bar and swim up pool to our room was amazing! Food was top tier! Can’t wait to stay again!
Stayed 4 nights in Jul 2025

10/10 Excellent

DAN IONUT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 6 nights in Apr 2025

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, the food was great, staff extremely friendly. Thanks to all the people (leidy, alcazar, Marco, Isabella, etc). Will come back!
Stayed 4 nights in Jul 2025

10/10 Excellent

Ryne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, everyone was friendly and the resort was very well kept and the pool perfect place to relax
Stayed 5 nights in Jul 2025

10/10 Excellent

Jody, Greenwood

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff and food were excellent.
Stayed 5 nights in Jun 2025

10/10 Excellent

John, Baytown

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed 4 nights and it wasn’t long enough! Such a nice resort. The staff was very friendly and attentive, the food was great and there was lots of activities to keep us entertained. It never felt crowded because it is so big. Highly recommended Secrets Akumal
Stayed 4 nights in Jul 2025

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing, the resort was so peaceful, and everyone was so kind,
Stayed 4 nights in Jul 2025

10/10 Excellent

Sharon Denise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful and you felt Luis got are in paradise. Our swim out room was lovely and covered by trees which offered shade from the sun. We enjoyed the dining options and the nightly entertainment which included a singing competition, shows. Karaoke, and an Akumart (shopping). Drinks were good too. The hospitality and concierge service was top notch. Properly was safe but many times we got lost when walking the property. We would revisit this property again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Second time at this resort. 5 stars across the board from food, to resort grounds, and outstanding staff. We loved everything about our stay. (Except mother nature sent a lot of sargassum which limited beach conditions. The resort did everything possible to clean it up but it was quite challenging. We made the best of it and I got in a few opportunities to snorkel when there was less seaweed. Smell was unpleasant; but again, not the resort's fault!) I highly recommend Secrets Akumal! Love this resort and the people!
Stayed 7 nights in Jul 2025

8/10 Good

Steve, Paramount

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sastify
Stayed 7 nights in Jun 2025

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Secrets Akumal was an extraordinary experience that exceeded my expectations in many ways. The food was delicious, the pools were pristine, and the entire hotel, including our room, public bathrooms, and everything in between, was remarkably clean. Secrets Akumal truly pays attention to every detail. The beach, unfortunately, was not great due to seaweed, but this was not the hotel’s fault. They did everything possible to clear it. But the most impressive aspect of the resort was its service team. Jonas, Max, Ara, and the rest of the entertainment team were all incredibly friendly and fun. The wait staff was also excellent. Diego from Market Cafe, Raul from Portofino, Santiago from Beach Service, and many more, all provided great service and attentiveness. Our room was always clean and stocked with everything thanks to Silvia and our concierge, Leidy. I highly recommend trying this resort out. You won’t regret it.
Stayed 7 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book it!

Simply amazing!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Joe Ward

Liked: Cleanliness, amenities, property conditions & facilities
Loved the service staff, food, and beach area
Stayed 4 nights in Jul 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice resort food was great, restaurants are all 5 stars. Entertainment team was great always friendly and happy staff. The pool side shows and theater shows were great. Mine and Girlfriend favorite show was the Frita calo show and the voice Akumal. Fernando our concierge was informative & pleasant. Fernando from the restaurant himitsu was an amazing server & gave good recommendations. & Antonio from the pool staff was awesome and always helping us out with whatever we need and always remembered my last name whenever he saw me around the resort.
Stayed 6 nights in Jun 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scent throughout the hotel was exquisite. The Zen relaxation vibe throughout the entire grounds.
Stayed 4 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Johnny

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

juanita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Me gustó absolutamente todo, instalaciones, servicio, comida, habitaciones
Stayed 5 nights in Jun 2025

10/10 Excellent

Amanda Renee

Liked: Cleanliness, amenities, property conditions & facilities
Great service! I highly recommend this resort!
Stayed 4 nights in Jun 2025

10/10 Excellent

christina

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 5 nights in Jun 2025

10/10 Excellent

Javiel

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our recent trip to Secrets Akumal Riviera Maya was an absolute dream! This resort truly lives up to its five-star reputation. We were so impressed by the impeccable service from every single staff member – their genuine warmth and attentiveness made all the difference. I was greeted by name and that gave me a level of importance during my stay. The gourmet dining options are outstanding; we especially loved the authentic Mexican at El Patio and the Italian food at Portofino .The resort's location in Akumal is perfect for snorkeling with turtles, and we took full advantage of the beautiful beach and watersports. Evenings were filled with fantastic entertainment. Every detail, from the pristine rooms to the lush landscaping, contributed to an unforgettable stay. Highly, highly recommend!
Stayed 4 nights in Jun 2025