This hotel features an outdoor pool, coffee/tea in a common area and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance and barbecues are on-site.
Capt.'s Inn & Suites offers 61 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. This Alexandria Bay hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Capt.'s Inn & Suites. During your stay, you'll be within walking distance of Lil' River Fudge Co / 5&10 Variety Store. Free WiFi in public areas, free self-parking and an outdoor pool are available.
Free WiFi
Free self-parking and Motorhome/coach/lorry parking
Take a swim in the outdoor pool
Amenities include a communal living room, a vending machine and coffee/tea in a common area
Guests really like the accommodation for the cleanliness and overall comfort
Within a 15-minute walk of Lil' River Fudge Co / 5&10 Variety Store and Cornwall Brothers Museum
As a guest of Capt.'s Inn & Suites, you'll find an outdoor pool, barbecue grills, and a vending machine. Public spaces have free WiFi. Capt.'s Inn & Suites also features tour/ticket assistance, a picnic area, and coffee/tea in common area. Self parking is free.
Smoking is allowed in designated areas at this Alexandria Bay hotel.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Free RV/bus/lorry parking on site
Onsite parking includes off-street options
Food and drink
Coffee and tea in common areas
Things to do
Outdoor pool
Family friendly
Mini-fridge
Outdoor pool
Conveniences
Limited-hour front desk
Luggage storage
Shared microwave
Vending machine
Water dispenser
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Barbecue grill
Picnic area
Accessibility
No lift
More
Communal living room
Designated smoking areas
Room amenities
Bedroom
Premium bedding
Bathroom
Hair dryer
Private bathroom
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Mini-fridge
More
Air conditioning
Heating
Laptop workspace
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Express check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from 13 October 2025 to 14 May 2026 (dates subject to change).
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 15.0 per day.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: USD 15.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Capt.'s Inn Alexandria Bay
Capt.'s Inn
Capt.'s Alexandria Bay
Capt.'s Inn & Suites Hotel
Capt.'s Inn & Suites Alexandria Bay
Capt.'s Inn & Suites Hotel Alexandria Bay
Capt.'s Inn & Suites Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 537 out of 1000 reviews
10 - Excellent
537
Rating 8 - Good. 333 out of 1000 reviews
8 - Good
333
Rating 6 - Okay. 87 out of 1000 reviews
6 - Okay
87
Rating 4 - Poor. 31 out of 1000 reviews
4 - Poor
31
Rating 2 - Terrible. 12 out of 1000 reviews
2 - Terrible
12
9.0/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Megan Jane, Getzville
Travelled with family, Travelled with family and small children
I don’t normally stay at a motel type place but this place is truly a wonderful facility. The staff was very friendly and the room was very clean. The tv didn’t work well but overall a great place to stay.
The staff was super friendly from check in to check out. Bathroom was exceptionally clean for a motel. The room was small, but in good condition. The problem was the bed. Awful! We couldn't sleep it was so bad. Aching backs. Some family members also staying it the motel had the same problem, some asked for different rooms. Time to replace the mattresses!
We had a wonderful stay. All areas of the hotel we saw were very clean and the staff was some of the most welcoming and friendly we have encountered. My only suggestion is the fitted sheets do not have deep enough corners. Each morning our bottom sheet was pooled in the middle of the bed, no longer tucked in.
The staff was very friendly and helpful. Everything we wanred to do was in walking distance.
Heather
Stayed 3 nights in Aug 2025
4/10 Poor
Daifeng
Travelled with family and small children
23 Aug 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Likes:
1. clean floor (non-carpeted), walls, and bathroom. Looks like recently renovated.
2. Bed sheets are actual cotton.
3. Friendly staff.
Dislikes:
1. Stale smell upon entering the room, and even worse, stale smell in the bathroom - hard to breathe!
2. The sheets do not wrap the comforter and there are large patches of yellowish stains and a small blood stain on the comforter that are easily visble.
3. The mattress is of very poor quality. It's hard to sit on the bed because the mattress saggs so much you would slip off the bed. And the mattress sqeaks loudly too.
4. Bathroom door is mis-alighed with the frame and does not close.
5. Despite being clean and looking new, the sink surface area is tiny and I had to put all my toiletries on the desk outside of the bathroom.
My only negative is that there were no available electrical outlets by the bed to plug in cell phones and CPAP. Need to maybe have the lamps with the electrical outlets in the base. Would be helpful.
Otherwise, a great, clean, comfortable room and a great stay!