See all properties

Almaty Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Almaty Hotel

Executive Suite | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Front of property
View from property
Executive Suite | Minibar, desk, laptop workspace, free WiFi
Daily buffet breakfast for a fee

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Kabanbai Batyr str 85, Almaty, 50000
  • Place, Almaty Opera House
    ‪5 min walk‬
  • Place, Zenkov Cathedral
    ‪7 min walk‬
  • Place, Panfilov Park
    ‪16 min walk‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Room

Superior Room | Minibar, desk, laptop workspace, free WiFi

Superior Room

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room

Deluxe Single Room | Minibar, desk, laptop workspace, free WiFi

Deluxe Single Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, laptop workspace, free WiFi

Deluxe Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite | Minibar, desk, laptop workspace, free WiFi

Executive Suite

  • Mountain view
  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, desk, laptop workspace, free WiFi

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Premium Room

Premium Room | Minibar, desk, laptop workspace, free WiFi

Premium Room

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Similar properties

Reception
Hotel Kazakhstan
Medeu District
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 341 reviews
The price is €95
includes taxes & fees
3 Jun - 4 Jun
Hotel Kazakhstan

About this property

Almaty Hotel

Along with a restaurant, this hotel has a bar/lounge and spa services. WiFi in public areas is free. Other amenities include conference space, concierge services and dry cleaning. Housekeeping is available on request.
Almaty Hotel offers 200 air-conditioned accommodations with minibars and complimentary bottles of water. Rooms open to balconies. A pillow menu is available. Cable televisions are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Almaty Hotel, you're just a quick walk from Almaty Opera House. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Almaty Opera House and 8 minutes on foot from Zenkov Cathedral
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 753 square feet (70 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Spa services, tour/ticket assistance, and concierge services are also featured at Almaty Hotel.

Smoking is allowed in designated areas at this 3.5-star Almaty hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Lobby Bar – On-site lobby lounge.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; KZT 6,000 for adults and KZT 6,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Bar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 753 square feet of conference space

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • In-room roll-in shower
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 11000 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KZT 6000 for adults and from KZT 6000 for children
  • Airport shuttle fee: KZT 20000 per vehicle (one-way, maximum occupancy 8)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 11000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Almaty Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 060140000420
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Almaata Hotel
Almaata Hotel Almaty
Almaty Hotel Hotel
Almaty Hotel Almaty
Almaty Hotel Hotel Almaty

Almaty Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 51 out of 107 reviews
Rating 8 - Good. 42 out of 107 reviews
Rating 6 - Okay. 7 out of 107 reviews
Rating 4 - Poor. 1 out of 107 reviews
Rating 2 - Terrible. 6 out of 107 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Xiaomei

Liked: Cleanliness, staff & service, amenities
Good place and good price.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Zarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , great view from the room , great renovation
Stayed 1 night in Aug 2024
Verified

8/10 Good

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almaty Hotel

Really nice hotel. A little frustration was to have the WiFi switched off as soon as room key was handed over. Didn’t have breakfast. Great location
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service
Not really top rate, but location is great.
Stayed 10 nights in Oct 2024
Verified

10/10 Excellent

Li Qi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well priced central clean and modern hotel

Bright and airy, huge bed, clean sheets and amenities with lots of options for food just next door.
Stayed 2 nights in May 2023
Verified

8/10 Good

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
The Property is good and location in the main attraction. You can eat Indian food at Spice Mantra which is 15 min walk from the hotel.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Elif Defne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic close to Tselliny
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

BERTONASCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended!

Nice Hotel in the city centre. Amazing view of the mountains. Clean and big rooms. Huge shower. Gentle Staff. I recommend it!
Stayed 2 nights in May 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

Do yourself a favour and stay elsewhere in Almaty

Don't stay here. Appalling customer service. Constant building work and zero customer service. Pneumatic drills right above and next to our room. No apology, no attempt to rectify. Awful. Just awful. Do not stay here.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Jeffrey

Liked: Cleanliness
Disliked: Staff & service
Pretty underwhelming stay. Staff is generally indifferent. Not the friendliest place. Request to address issues like broken hair dryer were taken but then simply ignored. Soap and shampoo dispensers weren't filled. Breakfast is ok with limited selections, 7am weekdays and 8am on weekends is a little late if you have early plans.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities
Habitación de buen tamaño y muy bien equipada. Hotel muy bien ubicado.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Dillnia

Liked: Cleanliness, amenities
Veldig ren og ordentlig hotellrom.
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Eugen

Liked: Cleanliness, amenities
Kämmen um 12 Uhr, um 14 Uhr Zimmer war immer noch nicht fertig. Mit etwas Druck haben wir eine Zimmer bekommen. Um 16 Uhr dann umgezogen in gebuchten zwei Zimmer Apartment. Speisesaal ist nicht Behinderten geeignet , Treppe keine Aufzug!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

sung ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
넓고 깨끗
Stayed 1 night in May 2024
Verified

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Мой первый раз в Алмате

Все было отлично. Все понравилось. А самое главное люди , отзывчивые и доброжелательные. Завтраки супер, особенно омлеты! Спасибо за гостеприимность!
Stayed 4 nights in Mar 2020
Verified

10/10 Excellent

Sangik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Almaty hotel

호텔 위치가 너무 좋았고, 시설도 참 좋았습니다.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋았습니다 시설도깨끗하고 편안했습니다
Stayed 5 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋았습니다 시설도깨끗하고 편안했습니다
Stayed 5 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋았습니다 시설도깨끗하고 편안했습니다
Stayed 5 nights in Feb 2020
Verified

8/10 Good

Maks

Liked: Staff & service, amenities
flexibility and service, location, space, it would be good if bathroom was better
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accommodation choice for Almaty

This is a fantastic hotel - clean, cosy, airy. The room exceeded all my expectations with a well proportioned shower, bed and working area. Add to that competent reception staff, wholesome breakfast and superfast wifi. Highly recommended!
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

luis

Liked: Cleanliness, room comfort

eat location and value!

The location of the hotel can’t be beat! The staff is hot and miss..... some very nice others just don’t seem to care The airport transfer was a great plus and free but they say til 8am on their ad but really they don’t do after 7 am. So u miss breakfast but they make a to go one for you! The room had a great view was a bit run down the bathroom was hideous and a shortage of plugs! But overall the hotel because of location u can overlook a lot! Not too many staff members speak English well.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well presented rooms

Easy for taxis to locate. Not much in the area but is a manageable walk to the two cathedrals and main museums. Airport taxis are likely to cost in the region of 4000 to 5000 each way and the journey is 20 to 30 mins depending on traffic. Quick check in, hotel has been made over recently with marble bathrooms, superior rooms are spacious and come with team making although had to unplug things to obtain sockets. Is an over site that the TV can’t be seen from the main beds, but lighting was reasonable, the twin room had a spare third bed, there are cupboards and a desk, couple of chairs, room had two balconies facing onto the theatre out the front as well as a table, bedside cabinets and a clean carpet. Minibar fridge and drinks confusing. Wasn’t sure if the water on the table was charged or not as the size of the water bottles in the fridge didn’t match the charge sheet. Corridor was noisy late into the evening and early in the morning due to the neighbours, one of whom was playing the public piano next to the lifts after midnight, and the minibar knocked on the door in the morning. Otherwise good service, luggage was stored at reception, hotel’s taxi service was reliable, only significant issue was not being able to control the temperature as there were no remotes for the air conditioners.
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shady hotel

I was so dissapointed. I booked a suite with mountain view, and got a shady room in the back. Nothing like photos, old and cold. Only 1 socket worked, in the bathroom used shampoo bottles, dirty towels and long black hair in bed. The only positive point was the restaurant, which was spotless, and food was good. After 1 night we moved to a different hotel, which was perfect.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Niklas

Liked: Staff & service, room comfort

City landmark

All and all this is a great hotel. It got this certain kind of glow that comes with it`s history and the fact that its practically a landmark in Almaty, everyone in town knows about it. The skybar food was great. The resturant on 2nd floor, where brakefast is served duing morning was mediocre at best. I have to mention the skybar once more, the meat there is fabtastic. However the hotel lacks the details that makes a 5-star hotel earn it`s stars. One example is the shower. I stayed in a junior suite and the wall mounted shower nozzle was at a hight about 1.5 meter. So you had to kneel to take a shower. The hose was even shorter. There where also alot of stains on the walls left by someones dirty hands. Although there are some issues in terms of standard I would stay there again if I get the chance to. The location is great and the view is breathtaking
Stayed 2 nights in Aug 2019