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Ibis Almaty Jetisu

3.5 star property

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Photo gallery for Ibis Almaty Jetisu

Restaurant
Exterior
A modern hotel building with 'NOVOTEL LIVING' and 'ibis HOTEL' signage, featuring a grid-like facade and a covered entrance area.
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Abylai Khan Avenue 55, Almaty, A05A2K5
  • Place, MEGA Park
    ‪10 min walk‬
  • Place, Zenkov Cathedral
    ‪12 min walk‬
  • Place, Almaty Opera House
    ‪2 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪16 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Double Bed

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a desk with a phone, a chair, a waste bin, and a wall-mounted shelf.

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Ibis Almaty Jetisu

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a steam room, a 24-hour business centre and concierge services are on-site. Housekeeping is available on request.
Ibis Almaty Jetisu offers 166 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include a shower, hairdryers and toothbrushes and toothpaste.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a steam room and a 24-hour fitness centre.
During your stay at Ibis Almaty Jetisu, you're just a quick walk from Gabit Musrepov Kazakh Theatre for Children and Youth. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym and a steam room
  • Within a 15-minute walk of Gabit Musrepov Kazakh Theatre for Children and Youth and MEGA Park
Ibis Almaty Jetisu offers its guests a steam room and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. The business-friendly Ibis Almaty Jetisu also features concierge services, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3.5-star Almaty hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Ibis Almaty Jetisu has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; KZT 10,000 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (65 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ibis Almaty Jetisu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KZT 10000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ibis Almaty Jetisu Hotel
Ibis Almaty Jetisu ALMATY
Ibis Almaty Jetisu Hotel ALMATY

Ibis Almaty Jetisu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 97 out of 132 reviews
Rating 8 - Good. 23 out of 132 reviews
Rating 6 - Okay. 7 out of 132 reviews
Rating 4 - Poor. 4 out of 132 reviews
Rating 2 - Terrible. 1 out of 132 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ihsan

Liked: Cleanliness, staff & service, amenities
Clean, kind, good breakfast = ibis
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Franz

Liked: Staff & service, property conditions & facilities
IBIS Standard
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Thanawang

Liked: Cleanliness, staff & service, amenities
Great location, Clean room, Nice staff
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Woojin

Liked: Cleanliness, amenities, property conditions & facilities
Good and clean
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yuehan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in downtown
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Kanstantsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Almaty
Stayed 1 night in Aug 2025
Verified

8/10 Good

Branislav

Liked: Cleanliness, amenities, property conditions & facilities
Staf -exelent clean room-exelent
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel, well located, friendly staff and welcoming.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Siu Tjing Tammy

Great location
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Woojin

Liked: Cleanliness, amenities, property conditions & facilities
Nice place.
Stayed 5 nights in May 2025
Verified

8/10 Good

Delgersaikhan

Liked: Staff & service, property conditions & facilities, room comfort
good hotel. but room service was not good enough.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Newel

Liked: Cleanliness, staff & service, room comfort
Very comfortable and convenient location.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

NURLAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service , clean room, good location!!!
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Close to where the action is! Plenty of shopping and restaurants.
Stayed 2 nights in May 2025
Verified

8/10 Good

Hyungjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good to stay four nights.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Kanat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and nice. Convenient location, close to shopping and restaurants.
Stayed 6 nights in Aug 2022
Verified

10/10 Excellent

zixuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean artistic and comfortable
Stayed 15 nights in Aug 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. gym was well equipped
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Siu Tjing Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants and malls around, room is warm in winter, clean, modern design, sufficient space for 2 big luggages.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Great location, great choise of restaurants in the hotel, good value
Stayed 1 night in Oct 2023
Verified

8/10 Good

Purev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite clean with nice staff
Stayed 1 night in Dec 2022
Verified

8/10 Good

Jason Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel in downtown Almaty.

Clean and modern hotel. Loved the refillable glass water jugs. Responsive room service. The sauna was nice and hot too.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for Almaty

Hotel was clean and comfortable. Decor was modern and neat. Location is nice with lots nearby to do, and the breakfast buffet had a wide selection of foods.
Stayed 1 night in Jun 2024