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Hotel Lulu, BW Premier Collection

3.5 star property

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Photo gallery for Hotel Lulu, BW Premier Collection

Exterior
Fitness facility
Reception
Exterior
In-room safe, laptop workspace, blackout curtains, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
1850 S Harbor Blvd, Anaheim, CA, 92802
  • Place, Anaheim GardenWalk
    ‪5 min walk‬
  • Place, Anaheim Convention Center
    ‪7 min walk‬
  • Place, Disneyland® Resort
    ‪13 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪40 min drive‬

Room options

View all photos for North Tower Premium King Room with Park View

Combined shower/bathtub, free toiletries, hair dryer, towels

North Tower Premium King Room with Park View

  • Sleeps 2

North Tower Premium Two Queen Room with Park View

  • Sleeps 4

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

View from room

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(14 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

View from room

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(343 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Refrigerator & Microwave, Park View

In-room safe, laptop workspace, blackout curtains, free WiFi

Premium Room, 1 King Bed, Refrigerator & Microwave, Park View

8.4 out of 10
Very good
(12 reviews)
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, laptop workspace, blackout curtains, free WiFi

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(25 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, laptop workspace, blackout curtains, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Park View

View from room

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Park View

8.6 out of 10
Excellent
(18 reviews)
  • 25 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Refrigerator & Microwave, Park View

View from room

Premium Room, 2 Queen Beds, Refrigerator & Microwave, Park View

9.6 out of 10
Exceptional
(22 reviews)
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, laptop workspace, blackout curtains, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

View from room

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(32 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

View from room

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, laptop workspace, blackout curtains, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

North Tower Deluxe Two Queen Room Upper Floor

  • Sleeps 4

View all photos for North Tower Deluxe King Room Upper Floor

In-room safe, laptop workspace, blackout curtains, free WiFi

North Tower Deluxe King Room Upper Floor

  • Sleeps 2

View all photos for Mobility Accessible North Tower Two Queen Room with Roll In Shower

In-room safe, laptop workspace, blackout curtains, free WiFi

Mobility Accessible North Tower Two Queen Room with Roll In Shower

  • Sleeps 4

View all photos for North Tower Two Queen Room

In-room safe, laptop workspace, blackout curtains, free WiFi

North Tower Two Queen Room

  • Sleeps 4

View all photos for South Tower Deluxe Two Queen Room Upper Floor

In-room safe, laptop workspace, blackout curtains, free WiFi

South Tower Deluxe Two Queen Room Upper Floor

  • Sleeps 4

North Tower Deluxe Two Queen Room with Park View

  • Sleeps 4

View all photos for North Tower Suite

Combined shower/bathtub, free toiletries, hair dryer, towels

North Tower Suite

  • Sleeps 4

Mobility Accessible North Tower King Room with Roll In Shower

  • Sleeps 2

Mobility Accessible South Tower King Room with Bathtub Upper Floor

  • Sleeps 2

Mobility Accessible North Tower King Room with Bathtub Upper Floor

  • Sleeps 2

View all photos for Mobility Accessible North Tower King Room with Bathtub

In-room safe, laptop workspace, blackout curtains, free WiFi

Mobility Accessible North Tower King Room with Bathtub

  • Sleeps 2

South Tower Deluxe King Room Upper Floor

  • Sleeps 2

View all photos for 1 King Bed

In-room safe, laptop workspace, blackout curtains, free WiFi

1 King Bed

  • Sleeps 2

View all photos for 2 Queen Beds

In-room safe, laptop workspace, blackout curtains, free WiFi

2 Queen Beds

  • Sleeps 4

View all photos for 2 Queen Beds

In-room safe, laptop workspace, blackout curtains, free WiFi

2 Queen Beds

  • Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4

View all photos for North Tower King Room

In-room safe, laptop workspace, blackout curtains, free WiFi

North Tower King Room

  • Sleeps 2

Similar properties

Exterior
Clarion Hotel Anaheim Resort
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 1,746 reviews
The price is €109
includes taxes & fees
26 Jan - 27 Jan
Clarion Hotel Anaheim Resort

About this property

Hotel Lulu, BW Premier Collection

Hotel with an outdoor pool, 6-minute walk to Anaheim GardenWalk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a poolside bar and self parking. Housekeeping is available on request.
Hotel Lulu, BW Premier Collection offers 308 accommodations with a safe and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Anaheim hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hotel Lulu, BW Premier Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Anaheim GardenWalk. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine at Good Yolk, a theme restaurant with pool views
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include conference space, laundry facilities and multilingual staff
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of Anaheim Convention Center and Downtown Disney® District
Hotel Lulu, BW Premier Collection offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 5686 square feet (528 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Lulu, BW Premier Collection. For a fee, parking is available.

This Anaheim hotel is smoke free.

Good Yolk – This poolside theme restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 32.50 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Good Yolk

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 5,686 square feet of conference space

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 2 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 32.50 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Lulu, Bw Premier Collection
Hotel Lulu, BW Premier Collection Hotel
Hotel Lulu, BW Premier Collection Anaheim
Hotel Lulu, BW Premier Collection Hotel Anaheim

Hotel Lulu, BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2405 out of 3887 reviews
Rating 8 - Good. 795 out of 3887 reviews
Rating 6 - Okay. 387 out of 3887 reviews
Rating 4 - Poor. 166 out of 3887 reviews
Rating 2 - Terrible. 134 out of 3887 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Peter, Reno

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is close to Disneyland, which is great. They were doing some maintenance on something in the water system, which they did warn us about. That was fine as we werent in the hotel during times when no water was available. The biggest issue is that there was only one working elevator. In a hotel with lots of families and kids in strollers, this was very inconvenient. Otherwise, its a good choice.
Stayed 3 nights in Oct 2025

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Layla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff and great accommodations
Stayed 2 nights in Oct 2025

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Melissa

Stayed 3 nights in Oct 2025

8/10 Good

Georgina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful, distance to Disney was ok to walk. Restaurants near by. Pool was great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was super lovely! I had a situation leading into my checking in that had me an emotional wreck and the staff was just on top of it and super supportive. The property is under construction but it didn't take away from the amazingness they are. Centrally located to all the things. Highly suggest them!
Stayed 4 nights in Oct 2025

6/10 Okay

Rae

Travelled with family and small children
Disliked: Property conditions & facilities
Room was clean when we arrived but we were never told to ask for housekeeping so no clean towels the 3 days we were there. The Wi-Fi was out and we were not warned. For the price we paid to be in the middle of construction was horrible. Our tub wouldn’t drain fast enough so we were standing in a tub full of water while we showered. Light bulbs were out around the mirror in the bathroom so it was dim and It was an inconvenience to have to stop off or call when we were on a family vacation
Stayed 3 nights in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Erika

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
I’m going to request my money back or partial. This hotel allowed people to book at not a cheap rate yet they have no running water NONE everyday from 11 am to 4 pm They have 1 working elevator the other does not work. They did not mention this prior to booking nor did they mention it at check in We got a text once we checked in that these were the problems they’ve have for days already
Stayed 1 night in Oct 2025

10/10 Excellent

Yalaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Tori

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2025

6/10 Okay

Frances

Travelled with partner
Liked: Cleanliness, staff & service
Great hotel with super friendly staff. Lots of challenges right now with renovations taking place in the main building but that does not take away from the overall enjoyment of the hotel, just takes away a bit of convenience and access to amenities.
Stayed 3 nights in Oct 2025

2/10 Terrible

Stephanie

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No wifi and no running water at times. No workout room open. Old broken things
Stayed 4 nights in Oct 2025

10/10 Excellent

Erika

Stayed 3 nights in Sep 2025

2/10 Terrible

Hayley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
which was confirmed in advance. Upon arrival, I was told no rooms were available until 2 PM. This was a major inconvenience as I needed a place to work and the hotel had no business center or workspace. Despite paying the fee, I was not offered any refund or accommodation for the delay. Once we finally got a room, we were informed that the hotel would have no water from 11 AM to 4 PM daily due to maintenance. This caused repeated disruptions to our plans, as the water often didn’t return until after 5:30 or 6 PM. When we inquired about this, staff were dismissive and even rude, giving us attitude over the phone instead of assistance. Additionally, the cleanliness was unacceptable. We found a bloodstain on the sheet and requested housekeeping to change the linens. Instead, they merely flipped the sheets over, leaving the stain on the other side. This is completely unacceptable and raises serious concerns about how they maintain hygiene, especially since the hotel doesn’t have its own laundry facilities. They suggested we go to a nearby hotel for laundry, which is simply not acceptable for a hotel stay. The hospitality was lacking across the board. Shannon, the front desk staff who checked us in, did not offer the complimentary cocktail that other guests received and was generally unhelpful and rude. Overall, the service and attitude from multiple staff members were extremely disappointing. I attached water that’s dirty! Not even clean water and the sheet. Disgusting!!
Stayed 5 nights in Oct 2025

8/10 Good

Anton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good ! A bit on the run down side? Renovating at the moment. 1 lift was not working. Long wait to get up and down No water during the day. No compensation? Breakfast restaurant not what one expects… a long unfriendly corridor towards the pool area. But as I said I was overall happy!
Stayed 2 nights in Oct 2025

6/10 Okay

Brittney

Liked: Cleanliness, staff & service
Basic hotel room.
Stayed 3 nights in Oct 2025

4/10 Poor

Nicholas

Disliked: Cleanliness
Stayed 4 nights in Oct 2025

6/10 Okay

Mia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Room was clean and comfy, shower however didn’t drain properly. Lobby had know mosquitos so I, along with my kids and hubby, were bit quite a bit. I took quite a hit on the ankles and I wanted to claw them off.
Stayed 4 nights in Sep 2025

6/10 Okay

Heidi

Stayed 3 nights in Sep 2025

6/10 Okay

Melissa

Travelled with family
Stayed 2 nights in Oct 2025

6/10 Okay

Nicholas

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed one night for a family trip to Disney. The location was GREAT! Only a 10-15 minute walk to the park entrance. On the downside, there was a lot of constriction going on when we were at the hotel. There was only one elevator working at the time of our stay which was super inconvenient at check out. On top of that, the gym was closed although we were able to use the Sheraton gym across the street. Finally, the water coming out of the bathroom sink was not clean at all, so I don’t know what the deal was there. Overall, it was a great value for the distance to the theme parks and maybe we just caught them at a bad time, so I would not avoid this hotel and I actually would consider staying here again in the future once all the construction is complete.
Stayed 1 night in Oct 2025

8/10 Good

Crystal Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was super friendly and accommodating. Don’t sleep on their food delivery/room service!
Stayed 5 nights in Oct 2025