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Hotel Serwir

Property class: 4

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Photo gallery for Hotel Serwir

Terrace/patio
Deluxe Double Room | In-room safe, desk, laptop workspace, blackout curtains
Bar (on property)
Front of property
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Koningin Astridlaan 57, Sint-Niklaas, 9100
  • Place, Waasland Shopping Center
    ‪6 min walk‬
  • Place, St. Nicholas Church
    ‪3 min drive‬
  • Place, Sint-Niklaas City Hall and Belfry
    ‪3 min drive‬
  • Airport, Antwerp (ANR-Antwerp Intl.)
    ‪22 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | In-room safe, desk, laptop workspace, blackout curtains

Basic Double Room

9.0 out of 10
Wonderful
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room

7.8 out of 10
Good
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room | In-room safe, desk, laptop workspace, blackout curtains

Single Room

9.0 out of 10
Wonderful
(6 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Serwir

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and conference space.
Hotel Serwir offers 78 air-conditioned accommodations with a safe and complimentary bottles of water. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

This Sint-Niklaas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Hotel Serwir, you're connected to a shopping centre and just a quick walk from Waasland Shopping Center. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • 8 minutes by foot from Waasland Shopping Center and a 3-minute drive from St. Nicholas Church
  • Local-area and bus station shuttle shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 12 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 7158 square feet (665 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hotel Serwir. An area shuttle within 1 kilometres and a bus station shuttle are available for a fee. Free self parking is available.

This 4-star Sint-Niklaas hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Brasserie Renardeau – This brasserie serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 1 kilometres
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Brasserie Renardeau

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 7,158 square feet of conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in hallways
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1966
  • Double-glazed windows
  • Electric bike charging
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 50
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who will arrive in the evening should notify the hotel in advance.

Renovations and closures

The property is closed between 31 October and 5 November.
The property is closed: Christmas Eve, Christmas Day and New Year's Day.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cots (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 22 for adults and from EUR 10 for children
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Serwir
Hotel Serwir Sint-Niklaas
Serwir
Serwir Hotel
Serwir Sint-Niklaas
Best Western Serwir
Best Western Sint-Niklaas
Sint-Niklaas Best Western
Hotel Serwir Hotel
Best Western Serwir
Sint-niklaas Best Western
Best Western Sint-niklaas
Hotel Serwir Sint-Niklaas
Hotel Serwir Hotel Sint-Niklaas

Hotel Serwir Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 128 out of 380 reviews
Rating 8 - Good. 163 out of 380 reviews
Rating 6 - Okay. 60 out of 380 reviews
Rating 4 - Poor. 21 out of 380 reviews
Rating 2 - Terrible. 8 out of 380 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and facilities
Stayed 1 night in Jan 2026

8/10 Good

Tom

Stayed 1 night in Jan 2026

6/10 Okay

Bogdan

Business traveller
Liked: Cleanliness, staff & service
Nice and cleaned but very noisy although I have booked a sound proof room
Stayed 3 nights in Oct 2025

8/10 Good

Sarah Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was safe and had many spots. The check in staff was very friendly and efficient
Stayed 1 night in Oct 2025

8/10 Good

BONKYOUNG

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel. Clean spacious room. Large free car park.
Stayed 1 night in Sep 2025

6/10 Okay

Phil

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for travelling onwards. Bistro had really great food. Staff very friendly and professional. Definitely use the hotel again
Stayed 1 night in Aug 2025

2/10 Terrible

Liliya

Liked: Cleanliness
I booked a double bed - got two singles brought together and keeping moving apart all night. Noisy at 6 a.m. Very disappointed!
Stayed 1 night in Aug 2025

8/10 Good

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel which provides what is needed

Take note, check out is 11am, not the nirmal 12 noon. Beds a but hard. Location a little outside the town centre. Clean and easy hotel to deal with. Staf not overly friendly, however nit rude.
Stayed 2 nights in Jul 2025

8/10 Good

Simon

Stayed 2 nights in Jul 2025

10/10 Excellent

Janelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Comfy beds. Very happy with the ♿ room for my mother. Check out was very easy.
Stayed 1 night in Jun 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Hans, London

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay over hotel
Stayed 1 night in May 2025

10/10 Excellent

Maksim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, happy here
Stayed 1 night in May 2025

4/10 Poor

Wayne

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Should try harder

Poor service from waiters who ignore you. Rooms are dated, do not supply water. Poor room conditions for a single roomed bed.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Samuel

Stayed 4 nights in Oct 2024

4/10 Poor

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent as a stopover

One night stopover on our way to Northern Holland. Very clean and comfortable hotel. Staff are very helpful. The restaurant menu offers less choice than i remember from a previous visit, but food quality is excellent. Ample free parking immediately outside the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Liam

Liked: Cleanliness, staff & service, room comfort
This is a great hotel ideally located for a longer visit and walk into the city. Our bed was one of the most comfortable we've ever had in a hotel. Although a long drive from Lincoln may have helped our sleep. The shower was excellent in terms of heat and power but the dated above bath holder and curtain let it down. It was too high and was best hand held or angered on the stability bar. That was a pity as otherise this was a nice hotel with great free parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Ugur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfy

Really good hotel.. friendly staff, free car parking space.. most important thing! very clean and tidy place.. 10/10
Stayed 1 night in Jul 2024

6/10 Okay

Karl Gudjon

Stayed 6 nights in May 2024