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El Portal de San Lázaro

3.0 star property

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Photo gallery for El Portal de San Lázaro

Courtyard
Reception
View from property
Staircase
Premium bedding, in-room safe, blackout curtains, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Pasaje Violin 107 - San Lazaro, Arequipa, 4001
  • Place, Santa Catalina Monastery
    ‪7 min walk‬
  • Place, Arequipa Cathedral
    ‪12 min walk‬
  • Place, Arequipa Plaza de Armas
    ‪13 min walk‬
  • Airport, Arequipa (AQP-Rodriguez Ballon Intl.)
    ‪16 min drive‬

Room options

View all photos for Twin Room

Twin Room | Premium bedding, in-room safe, blackout curtains, free WiFi

Twin Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

Premium bedding, in-room safe, blackout curtains, free WiFi

Double Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Premium bedding, in-room safe, blackout curtains, free WiFi

Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Premium bedding, in-room safe, blackout curtains, free WiFi

Single Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

Interior detail
HOTEL AREQUIPA INN
Historical Center
  • Breakfast included
  • Free Wi-Fi
  • Business services
  • Laundry room
4.8 out of 5, Exceptional, 88 reviews
The price is €39
4 Jun - 5 Jun
HOTEL AREQUIPA INN

About this property

El Portal de San Lázaro

This hotel features a restaurant, a bar/lounge and a rooftop terrace. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business centre and a meeting room.
El Portal de San Lázaro offers 20 accommodations with a safe and a hairdryer. Beds feature premium bedding. LED televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at El Portal de San Lázaro, you're just a quick walk from Mundo Alpaca. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Santa Catalina Monastery and Arequipa Cathedral
  • Airport and local-area shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. A rooftop terrace, a library, and tour/ticket assistance are also featured at El Portal de San Lázaro. An airport shuttle (available on request) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Arequipa hotel.

Guests are served a free buffet breakfast daily from 7 AM to 9 AM.
On-site venue – This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Return airport shuttle (surcharge) from 6 AM to 11 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 9 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift
  • Wheelchair accessibility

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Portal de San Lázaro

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10.00 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
El Portal de San Lázaro offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10296366531
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

El Portal San Lázaro Hotel Arequipa

El Portal San Lázaro Hotel

El Portal San Lázaro Arequipa

El Portal San Lázaro

El Portal de San Lázaro Hotel

El Portal de San Lázaro Arequipa

El Portal de San Lázaro Hotel Arequipa

El Portal de San Lázaro Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 18 out of 35 reviews
Rating 8 - Good. 17 out of 35 reviews
Rating 6 - Okay. 0 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Goran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

one night before colca

One night stay on the way to colca canyon. Hotel is in historic centre, 10min walk to plasa the armas. Even closer are some bars and restaurants with good music and food. Room was small but clean, breakfast excellent, staff helpful and pleasant. Perfect for several nights in arequipa. Recommended. a
Verified

8/10 Good

Luiz Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Pay attention to your bags.There is no elevator.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Gabrielle

Liked: Cleanliness, amenities, property conditions & facilities
Une belle chambre propre, quelques cheveux dans le lit à l’arrivée, douche chaude et bel emplacement. Déjeuner de base mais un personnel excessivement chaleureux et accueillant
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gilles Joseph Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le mobilier extérieur offrait différents niveaux d'ensoleillement et de confort. Fauteuils, divans, chaises longues etc. La terrasse pour le déjeuner (petit déjeuner pour les français) était magnifique avec vue sur les monts enneigés. L'établissement a été rénové mais à quelques endroits les murs et les plafonds fendillent ou la peinture boursoufle. Ils devraient pouvoir corriger cela par un entretien continu.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Paloma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Everything exceeded expectations. This hotel has a very homey feel. Only downside is that there is no restaurant, but many places to eat nearby.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Staff was very friendly and even after checking out. They let you keep you luggage in a storage area in case you have a later flight. Very recommended.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great, the place is really nice, the only small issue detected- no hot water during two days.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nos gustó tanto, que repetimos

Las instalaciones están muy bien, situado en un buen barrio cerca de la plaza de armas, con restaurantes y bares, pero en una calle muy tranquila. Casa antigua bien restaurada y como todas, sin ascensor. Buenas vistas des de las terrazas. Exelente trato personal
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Idoia

Beautiful and friendly hotel

We spent a couple of days there and everything was perfect. We arrived early in the morning after spending the night on a bus and they offered hot drinks straight away. They prepared our room as soon as they could and we were allowed to check in earlier than expected so we could rest. Really nice touch on their side! The place is beautifully decorated with paintings and art and it feels like a high end hotel. Beds are very comfy, bathroom clean and shower powerful. Breakfast is good (they even go to the baker to get the delicious bread first thing in the morning before they sell them out). The location is good, in a quiet street, about 10 minutes walk from the main attractions. Great stay and highly recommended.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Jocelyn

Bon hôtel

Hôtel situé un tout petit en dehors du centre-ville mais cela permet d’etre au calme et en quelques minutes à la plave des armes. Hôtel propre, eau chaude et petit-déjeuner correct
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Localização ótima, atendimento excelente, o que deixou a desejar foi a limpeza dos quartos.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima soluzione per visitare Arequipa. Posizione quasi centrale
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

Hôtel très propre et super service ! Un peu bruyant car les chambres donnent sur un patio intérieur et sont peu isolées, mais l hôtel est en général super
Stayed 1 night in Jul 2018
Verified

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel close to the attractions

We had a lovely stay at El Portal de San Lazaro. It’s on a quiet street off the main road, and walkable to the Plaza and the attraction. Special mention to Israel the hotel manager, who gave us excellent restaurant recommendations and was a great host. Only issue we faced was that the hotel doesn’t have central heating, and nights were cold. They did give us extra blankets, though!
Stayed 2 nights in May 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely location, beautiful interior

Perfect location in the small and windy stone streets of Arequipa. Quick walk to main square and the park. Close to all top rated attractions in AQP. Staff is great and rooms are clean and nice. Good breakfast. Really lovely to be able to walk to all we wanted to see...
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

stefany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado 100%

Es un hotel cálido, a 10 minutos de la plaza, cerca de todo son muy amables y atentos en todo momento. Sí lo recomiendo.
Stayed 2 nights in Nov 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice hotel, great location, hard bed

The hotel is very charming. Nice staff, basic rooms but quiet, bed could be more comfy. Great location. Overall, good value. would come again.
Stayed 1 night in Oct 2017
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, right there in historical Arequipa.

Excellent staff, nice and clean room. Staff went overboard to make me feel welcome and satisfied.
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great boutique hotel

Beautiful hotel with open architecture and multiple areas to sit and hang out outside with views of the three volcanoes. A steal at the price. 5 minute walk to the convent, 10 minute walk to the plaza de armas. Comfortable bed, plenty of hot water. Small room but with all the space outside the rooms did not mind this.
Stayed 3 nights in Aug 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've been in Peru for seven week and this wasn't the best place we s stayed. Wish we could have stayed longer than one night.
Stayed 1 night in Aug 2017
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Knowledgeable staff. Luxurious feel. Detail of the hotel in keeping with the feel and history of the area. Close to great restaurants and shopping.
Verified

8/10 Good

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel ordenado en todo.

Muy buen hotel...lo recomiendo.
Verified

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in central Arequipa

Really nice hotel, good location (walking distance to the plaza de Armas). You definitely get good value for the price. 24-hours reception and we could leave our luggage in the hotel while trekking in the Colca Canyon, which we really appreciated. The manager is very helpful as well if you'd like to get tips on trekking tours.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ospitalità unica

Durante la nostra vacanza in Sud America, abbiamo soggiornato 3 notti in questo hotel. Abbiamo incontrato un'accoglienza e attenzione davvero unica da parte del proprietario e di tutto lo staff. Ottima anche la posizione (a due passi dal centro e da ottimi ristoranti), la pulizia e la colazione.
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Todo estupendo. La limpieza, seguridad y calidad del servicio son muy buenas. Las instalaciones y la terraza son bonitas.