8/10 Good
Dante
18 Jul 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Dante
Stayed 3 nights in Jul 2025
UMAI PALACE
2.5 star property
Choose dates to view prices
Photo gallery for UMAI PALACE
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Bar
- Breakfast included
- Housekeeping
- 24/7 front desk
- Free WiFi
- Restaurant
Explore the area
413 C. Mercaderes, 991088305, Arequipa, Arequipa, 04001
- San Camilo Market5 min walk
- Arequipa Plaza de Armas7 min walk
- Santa Catalina Monastery8 min walk
- Arequipa (AQP-Rodriguez Ballon Intl.)12 min drive
Room options
View all photos for Standard Double Room
Standard Double Room
- 17 sq m
- Sleeps 3
- 1 Large Single Bed and 1 Double Bed
Grand Triple Room
- 34 sq m
- Sleeps 5
- 2 Double Beds and 1 Large Single Bed
View all photos for Standard Room
Standard Room
- 15 sq m
- Sleeps 2
- 1 Double Bed
Family Room
- 24 sq m
- Sleeps 6
- 1 Queen Bed and 2 Large Single Bunk Beds
View all photos for Comfort Room
Comfort Room
- 15 sq m
- Sleeps 2
- 1 Double Bed
Grand Double Room
- Sleeps 4
- 2 Double Beds
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About this property
UMAI PALACE
Hotel with free breakfast, a short walk to Arequipa Plaza de Armas
This hotel features a restaurant, a bar/lounge and a snack bar/deli. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area. Change of towels is available on request
UMAI PALACE offers 10 accommodations. Rooms open to patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include printers and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
During your stay at UMAI PALACE, you're just a quick walk from Arequipa Plaza de Armas. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception.
- Free continental breakfast served daily
- Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
- Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
- Amenities include a business centre, 3 meeting rooms and a conference centre
- Just a 4-minute walk from Patio del Ekeko and 7 minutes on foot from Arequipa Plaza de Armas
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.
Business amenities include a business centre, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 377 square feet (35 square metres) and includes a conference centre.
Guests are served a free continental breakfast daily from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
UMAI PALACE has a restaurant on site.
Languages
English, French, Italian, Portuguese, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transport
- No on-site parking available
Food and drink
- Free continental breakfast available daily 7:00 AM to 9:30 AM
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
- Free daily manager's reception
- Snack bar/deli
Family friendly
- Children's games
- Snack bar/deli
Conveniences
- 24-hour front desk
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Housekeeping (daily)
- Proposal/romance packages
Business services
- 3 meeting rooms
- Business centre
- Conference centre (377 square foot of space)
- Coworking space
Accessibility
- No lift
Room amenities
Bathroom
- Soap
- Toilet paper
- Towels provided
Food and drink
- Champagne service
More
- Electrical adapters
- Free local calls
- Laptop workspace
- Phone
- Printer
Policies
Check-in
Check-in start time: 11:30 AM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
Important information
Fees
Guests will be asked to pay the following charges at the property:
- You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
- Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
- According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
UMAI PALACE Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 1 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
8.0/10
Cleanliness
8.0/10
Staff & service
8.0/10
Property conditions & facilities