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Hacienda Hotel El Percal

3.0 star property

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Photo gallery for Hacienda Hotel El Percal

Outdoor pool, open 10:00 AM to 9:30 PM, pool umbrellas, pool loungers
Property video
Exterior
Traditional Quadruple Room | Free WiFi, bed sheets
Massage

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Vereda la Paloma, 2 Km del Parque del Cafe, Montenegro, Quindio, 633001
  • Place, Finca La Alejandra Cacao Tour
    ‪5 min drive‬
  • Place, Coffee Park
    ‪9 min drive‬
  • Place, Armenia Country Club
    ‪38 min drive‬
  • Airport, Pereira (PEI-Matecaña Intl.)
    ‪123 min drive‬

Room options

View all photos for Traditional Double Room

Traditional Double Room | Free WiFi, bed sheets

Traditional Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Traditional Quadruple Room

Traditional Quadruple Room | Free WiFi, bed sheets

Traditional Quadruple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Traditional Triple Room

Traditional Triple Room | Free WiFi, bed sheets

Traditional Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Free WiFi, bed sheets

Deluxe Double Room

  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room | Free WiFi, bed sheets

Deluxe Triple Room

  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Free WiFi, bed sheets

Deluxe Quadruple Room

  • Garden view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hacienda Hotel El Percal

This hotel features an outdoor pool, a restaurant and a bar/lounge. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include concierge services, laundry facilities and tour/ticket assistance.
Hacienda Hotel El Percal offers 27 accommodations. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead. This Montenegro hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hacienda Hotel El Percal, you'll be within walking distance of Coffee Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • Just a 5-minute drive from Finca La Alejandra Cacao Tour and 6 minutes from Coffee Park
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

An outdoor pool, tour/ticket assistance, and a garden are also featured at Hacienda Hotel El Percal. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Montenegro hotel.

Guests are served a free full breakfast daily from 7:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
On-site venue – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 30 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: COP 35000 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 90000 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: COP 30.0 per stay
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 70000 per vehicle (one-way)
  • Pet fee: COP 35000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: COP 90000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Hacienda Hotel El Percal offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 9:30 PM
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Finca y Hotel El Percal Montenegro
Finca y El Percal Montenegro
Finca y El Percal
Finca y Hotel El Percal
Hacienda Hotel El Percal Hotel
Hacienda Hotel El Percal Montenegro
Finca Hotel El Percal by DOT Collection
Hacienda Hotel El Percal Hotel Montenegro
El Percal Hacienda Hotel by DOT Tradition
Hacienda Hotel El Percal By DOT Tradition

Hacienda Hotel El Percal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 31 out of 44 reviews
Rating 8 - Good. 9 out of 44 reviews
Rating 6 - Okay. 1 out of 44 reviews
Rating 4 - Poor. 2 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Neftali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings and helpful staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
perfect location, food, service and staff just amazing.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Diego

Liked: Amenities
Just great!!!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great people that run the place - looks better than on the photos. Would highly recommend. The hotel also organises tours at attractive prices.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to go to disconnect. The staff and our tour guide were attentive. El Parque del Cafe is 10 minutes away from the property and not far from Montenegro, a local town.
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

ALBA

Liked: Cleanliness, staff & service, property conditions & facilities
I choose the moderns room with the fan. The place is secluded, quiet, with easy transportation from the coffee park by taxi, and the hotel also offers transportation service.. The place is a farm, surrounded by plants and palms, so quiet, relaxing with birds around… The hotel serve a nice breakfast and offer dinner services too.. the staff was nice and welcoming
Stayed 1 night in Dec 2023
Verified

8/10 Good

Bahadur

Liked: Cleanliness, staff & service, property conditions & facilities
Old world charm is good if you like that sort of thing. It is not a 5 star or even 4 star hotel. Being an older property (1920s), rooms are very scanty, no hanging closets, hot water is intermittent, approach roads are full of pot holes.
Stayed 3 nights in Jan 2023
Verified

4/10 Poor

Kiara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You can find Better

The place is nice but you have to wait for service because they seem to be okay with having people wait. The room provided to us smelled extremely humid. When I went to use the bathroom I noticed the fan wasnt working and there was mildew all over the ceiing. I brought it to their attention and asked to switch rooms. They said they would make a note since it was late but when we left the next day and someone went into the room to paint the ceiling. When I returned the smell was gone however, it started lingering again when we were leaving. We ordered a taxi with them and they UP the price of the taxi to make commission. Not all the service was bad as some of the younger staff was really polite. However, it needs improvement. Power went out our second night and we did not receive a discount.They didnt even have lamps to provide and because the water is operated by a pump water went out as well. When I was leaving they told me to come settle the amount due for dinner we had the first night. I did but any other place would have waived the dinner due to the multiple inconvenienes faced.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Esperanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar encantador, muy cerca del Parque del Café ☕🌄 Nos hospedamos en el Hotel Hacienda El Percal durante nuestro viaje familiar por el Eje Cafetero y fue una experiencia maravillosa. El hotel está muy, muy cerca del Parque del Café —a solo unos minutos—, lo que lo hace ideal para quienes quieren disfrutar del parque y descansar luego en un entorno tranquilo y natural. El acceso es por una vía rural desde la carretera principal, unos 10 minutos manejando por un camino que no está en las mejores condiciones, pero totalmente transitable con cuidado (incluso nosotros, con un carro bajito y en plena temporada de lluvias, llegamos sin problema). Las instalaciones son cómodas, las habitaciones limpias y amplias, y el entorno es precioso: naturaleza, aire puro y mucha paz. El servicio de alimentación del restaurante del hotel merece una mención especial. En una zona donde no hay muchas opciones gastronómicas de calidad, fue un alivio encontrar comidas deliciosas, bien servidas y con precios justos. El personal es extremadamente amable y atento. Nuestros hijos la pasaron increíble y aún sueñan con volver. Los mimaron muchísimo, sobre todo la noche en que les organizaron una fogata con malvaviscos, y cuando disfrutamos del jacuzzi bajo las estrellas. Queremos destacar especialmente al trabajador que nos hizo la fogata: una persona amable, dedicada y con una gran disposición para que todo saliera perfecto.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impecable

El hotel hermoso, el personal súper amable y dispuesto para todo. La comida deliciosa. Las habitaciones lindas, cómodas y limpias. Pienso regresar pronto porque la experiencia fue increíble.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Leydi

Liked: Cleanliness, amenities
Lo mas rico la comida, deliciosa, lo malo la habitacion sin agua toda una noche
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Nubia

Liked: Cleanliness, amenities, property conditions & facilities
Me encantó, muy hermoso y la naturaleza espectacular
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es hermoso despertar cada día con el canto de los pájaros, la frescura de su clima y la amabilidad de su gente y mascotas.
Verified

10/10 Excellent

carlos armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente propiedad, solo le falta conservar un poco mas la esencia de la finca
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente el servicio, las instalaciones, la comida. Gratamente sorprendida
Stayed 1 night in Dec 2023
Verified

4/10 Poor

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Esta propiedad estuvo excelente para una persona que no necesite acceso al internet ya que es demasiado limitado (solo en la zona de comidas) en la reserva decía wifi pero realmente no es así. Viajamos de USA de vacaciones y lo que más esperábamos era poder disfrutar de las delicias del Quindío CAFÉ en especial y la comida y estás dos cosas fueron pésimas!!! El café nada que ver y la comida me queda más rica a mi…. Las facilidades y la finca como tal muy bella. Si están mirando quedarse en un sitio cerca al pueblo para poder comer comida de verdad rica este no es el lugar ya que es alejado del pueblo y prácticamente obliga a los comensales a comer platos que desilusionan
Stayed 5 nights in Jan 2023
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
En general muy bien todo
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermosa finca con el mejor servicio

Una hermosa finca atendida por la familia dueña de esta, con el mejor servicio, calidez y cercanía.
Stayed 5 nights in Aug 2022
Verified

10/10 Excellent

Dexys

Liked: Cleanliness, staff & service, property conditions & facilities
Lo que mas me gusto es la amabilidad y siempre atentos a lo que uno necesita, La comida muy rica,mis padres quedaron muy contentos,pensamos volver. Mil gracias a todos y en especial a Jhonny por su atención. Dexys Begaud.
Stayed 4 nights in Aug 2022
Verified

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in Jan 2022
Verified

10/10 Excellent

Ana M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El sitio perfecto para descansar y desconectarse

Es un sitio perfecto para descansar, desconectarse del día a día y conectarse con la naturaleza, un espacio agradable, tranquilo y con un muy buen servicio, el personal es amable, la comida muy buena y el sitio muy acogedor.
Stayed 1 night in Jan 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Buena opción para ir a los parques.

El hotel es una gran opción si quieres ir al parque del café y panaca. Es un hotel básico perfecto para dormir alejado del ruido. Tiene parqueadero propio y el desayuno está incluido. Algunas limitaciones para cenar en la noche pero la gente es muy amable.
Stayed 4 nights in Dec 2021
Verified

8/10 Good

Nestor Fernando

Liked: Cleanliness, staff & service
Disliked: Room comfort
Beautiful traditional farm style hotel. Very close to the Coffee Park. My only complaint is that being located in the coffee growing region in Colombia I would expect the morning coffee to be very nice and strong, but instead it was kind of watery. I had an amazing time with my family though!
Stayed 2 nights in Dec 2021