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Candlewood Suites Asheville Downtown by IHG

2.5 star property

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Photo gallery for Candlewood Suites Asheville Downtown by IHG

Property amenity
Exterior
Indoor pool
Desk, blackout curtains, soundproofing, iron/ironing board
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
49 TUNNEL ROAD, Asheville, NC, 28805
  • Place, Harrah's Cherokee Center - Asheville
    ‪2 min drive‬
  • Place, Asheville Mall
    ‪2 min drive‬
  • Place, The Orange Peel
    ‪2 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Mountain View

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Mountain View

10.0 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(48 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds, Mountain View

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds, Mountain View

8.8 out of 10
Excellent
(29 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Studio Suite, 2 Queen Beds

Room amenity

Premium Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite

Studio Suite | Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Mountain View

Room amenity

Studio Suite, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(29 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Property amenity
Fairfield Inn & Suites by Marriott Asheville Tunnel Road
Asheville
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.7 out of 5, Exceptional, 1,003 reviews
The price is €83
includes taxes & fees
25 May - 26 May
Fairfield Inn & Suites by Marriott Asheville Tunnel Road

About this property

Candlewood Suites Asheville Downtown by IHG

This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site. Weekly housekeeping is available.
Candlewood Suites Asheville Downtown by IHG offers 103 air-conditioned accommodations with complimentary bathrobes and a hairdryer. 50-inch LED televisions come with cable channels. Bathrooms include baths or showers.

This Asheville hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Candlewood Suites Asheville Downtown by IHG's central location gets high marks from our customers. During your stay, you're just a quick walk from Innsbruck Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Relax with a drink at the rooftop bar
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Harrah's Cherokee Center - Asheville and 5 minutes from Blue Ridge Parkway Asheville Entrance
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Candlewood Suites Asheville Downtown by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. A rooftop terrace, barbecue grills, and coffee/tea in common area are also featured at the business-friendly Candlewood Suites Asheville Downtown by IHG. Self parking is free.

This Asheville hotel is smoke free.

Lux Lounge – On-site rooftop bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lux Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Candlewood Stes Downtown
Candlewood Suites Asheville Downtown
Candlewood Suites Asheville Downtown by IHG Hotel
Candlewood Suites Asheville Downtown an IHG Hotel
Candlewood Suites Asheville Downtown by IHG Asheville
Candlewood Suites Asheville Downtown by IHG Hotel Asheville

Candlewood Suites Asheville Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 468 out of 656 reviews
Rating 8 - Good. 116 out of 656 reviews
Rating 6 - Okay. 28 out of 656 reviews
Rating 4 - Poor. 17 out of 656 reviews
Rating 2 - Terrible. 27 out of 656 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

Paul

Disliked: Cleanliness
Room not clean, roaches in the room.
Stayed 1 night in Feb 2026

10/10 Excellent

Mong

Stayed 1 night in Feb 2026

8/10 Good

Chandler

Stayed 1 night in Feb 2026

10/10 Excellent

Amelie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent location, stayed with my kids. The pool and hot tub were so nice! The room was big and comfortable and clean and the staff were so friendly! Watched the sunset from the rooftop space and a great view of lovely Asheville! Highly recommended a will be staying here again!
Stayed 1 night in Jan 2026

6/10 Okay

Heather

Room was ok, aside from someone flinging nicotine packets on the ceiling and wall and then not
Stayed 2 nights in Jan 2026

8/10 Good

William

Stayed 1 night in Jan 2026

6/10 Okay

Shaquita

Travelled with family
Disliked: Cleanliness
Lobby smelled like pee
Stayed 1 night in Jan 2026

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very welcoming. Room was clean and fresh.
Stayed 1 night in Jan 2026

10/10 Excellent

Marguerite

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing, we travelled with our dog, staff was so friendly, room tidy and large were a family of 4, enough room all, everything you need and a shop. Definitely stay again, everyone was so accommodating. We had a lovely stay tx
Stayed 1 night in Jan 2026

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
Staff
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Friendly staff, comfortable beds (loved the pillows), it was very clean and the shower was powerful.
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Jennifer

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, spacious suite, comfortable bed
Stayed 3 nights in Dec 2025

8/10 Good

Jina

Stayed 1 night in Dec 2025

10/10 Excellent

Dustin

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with the property! It was well lit, clean and pleasant! I was traveling with my cat, and the hotel was very accommodating to us. ( even my cat had fun ) - the front desk staff over night were extremely kind and helpful as well. I will definitely be back soon!
Stayed 3 nights in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly, clean, comfortable beds and pillows. The AC could have been colder but very comfortable otherwise.
Stayed 1 night in Dec 2025

8/10 Good

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, spacious room, family friendly.
Stayed 2 nights in Dec 2025

8/10 Good

Echo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quick. Near food options.
Stayed 1 night in Oct 2025

4/10 Poor

Jacob

Stayed 5 nights in Dec 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities
Very friendly staff, the room was spacious and clean. (The location wasn’t exactly downtown, even though that was how it was described. What I think of as downtown was an 8 minute drive away.)
Stayed 2 nights in Dec 2025

10/10 Excellent

james

Stayed 3 nights in Nov 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, pet friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Trakecha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Clean, new and the room was ... Roomy
Stayed 2 nights in Dec 2025

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Property was noisy at night.
Stayed 1 night in Dec 2025

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