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Candlewood Suites Asheville Downtown by IHG

2.5 star property

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Photo gallery for Candlewood Suites Asheville Downtown by IHG

A rooftop patio with outdoor seating, string lights, and a view of the mountains.
A spacious living area with a sofa, chairs, a coffee table, and a reception desk.
Exterior
A swimming pool with a clear blue water, surrounded by lounge chairs and a table with chairs.
Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
49 TUNNEL ROAD, Asheville, NC, 28805
  • Place, Innsbruck Mall
    ‪1 min walk‬
  • Place, Pack Square
    ‪2 min drive‬
  • Place, Asheville Mall
    ‪2 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Mountain View

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Mountain View

10.0 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A modern kitchen with a dishwasher, microwave, and coffee maker. There are two bar stools, a sofa, and a TV in the living area.

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

A hotel room with a large bed, a desk with a chair, a flat-screen TV, and a window with curtains.

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(51 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds, Mountain View

A hotel room with two beds, a nightstand with a lamp, and a small drawer.

Studio Suite, 2 Queen Beds, Mountain View

9.0 out of 10
Wonderful
(31 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Studio Suite, 2 Queen Beds

A compact kitchen with a refrigerator, microwave, coffee maker, and dishwasher.

Premium Studio Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite

A modern kitchen with a microwave, coffee maker, dishwasher, and a black refrigerator.

Studio Suite

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A compact kitchen with a refrigerator, microwave, coffee maker, and dishwasher.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Mountain View

A compact kitchen with a refrigerator, microwave, coffee maker, and dishwasher.

Studio Suite, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(29 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Candlewood Suites Asheville Downtown by IHG

This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site. Weekly housekeeping is available.
Candlewood Suites Asheville Downtown by IHG offers 103 air-conditioned accommodations with complimentary bathrobes and a hairdryer. 50-inch LED televisions come with cable channels. Bathrooms include baths or showers.

This Asheville hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Candlewood Suites Asheville Downtown by IHG's central location gets high marks from our customers. During your stay, you're just a quick walk from Innsbruck Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Relax with a drink at the rooftop bar
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from The Orange Peel and a few minutes from Harrah's Cherokee Center - Asheville
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Candlewood Suites Asheville Downtown by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. A rooftop terrace, barbecue grills, and coffee/tea in common area are also featured at the business-friendly Candlewood Suites Asheville Downtown by IHG. Self parking is free.

This Asheville hotel is smoke free.

Lux Lounge – On-site rooftop bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lux Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Candlewood Stes Downtown
Candlewood Suites Asheville Downtown
Candlewood Suites Asheville Downtown by IHG Hotel
Candlewood Suites Asheville Downtown an IHG Hotel
Candlewood Suites Asheville Downtown by IHG Asheville
Candlewood Suites Asheville Downtown by IHG Hotel Asheville

Candlewood Suites Asheville Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 503 out of 700 reviews
Rating 8 - Good. 119 out of 700 reviews
Rating 6 - Okay. 31 out of 700 reviews
Rating 4 - Poor. 19 out of 700 reviews
Rating 2 - Terrible. 28 out of 700 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cydney

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great stay
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness
Very clean, quiet and friendly staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues at all during the stay. We had a great time. Very conveniently located to lots of attractions and food!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Would stay again
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Marcus

Liked: Cleanliness, staff & service, amenities
Friendly staff, spacious room, family friendly.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and location!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Friendly staff, comfortable beds (loved the pillows), it was very clean and the shower was powerful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Muriel

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms and nice staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Quana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient area, nice rooms and accommodations, and friendly staff!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing, we travelled with our dog, staff was so friendly, room tidy and large were a family of 4, enough room all, everything you need and a shop. Definitely stay again, everyone was so accommodating. We had a lovely stay tx
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thankfully the pool and hot tub were functioning and well kept. They welcomed our dogs but no where to really walk them in grass outside.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and great location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Amelie

Liked: Cleanliness, staff & service, amenities
Excellent location, stayed with my kids. The pool and hot tub were so nice! The room was big and comfortable and clean and the staff were so friendly! Watched the sunset from the rooftop space and a great view of lovely Asheville! Highly recommended a will be staying here again!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

DEMETRICE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff/great rooms. I will most definitely stay here again.
Stayed 1 night in Oct 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and cleaning crew was top notch!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, spacious suite, comfortable bed
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, fairly quiet, very nice staff.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Jan 2026
Verified

8/10 Good

Alejandro

Liked: Property conditions & facilities
Disliked: Amenities
Good place to stay for several days.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Anastacia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room, amazing customer service, great amenities
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, pet friendly
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very convenient location and the staff was very helpful and welcoming
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place at a great location. Family friendly.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like kitchen on your stay, this is the place
Stayed 1 night in Sep 2025

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