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Comfort Suites Outlet Center

2.5 star property

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Reception
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Free daily self-service breakfast
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry

Explore the area

View in a map
890 Brevard Road, Asheville, NC, 28806
  • Place, Asheville Outlets
    ‪1 min walk‬
  • Place, Biltmore Estate
    ‪8 min drive‬
  • Place, The Orange Peel
    ‪9 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪9 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking (Pet Friendly)

Suite, Multiple Beds, Non Smoking (Pet Friendly) | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, Multiple Beds, Non Smoking (Pet Friendly)

9.2 out of 10
Wonderful
(30 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower) | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(27 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed, Jetted Tub

9.2 out of 10
Wonderful
(20 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, 1,006 reviews
The price is €89
includes taxes & fees
30 Nov - 1 Dec
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

About this property

Comfort Suites Outlet Center

Hotel with free breakfast, steps from Asheville Outlets
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free self-service breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
Comfort Suites Outlet Center offers 125 accommodations with MP3 docking stations and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Comfort Suites Outlet Center gets high marks from our customers. During your stay, you're just a quick walk from Asheville Outlets. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free self-service breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Asheville Outlets and a 4-minute drive from North Carolina Arboretum
  • Cats and dogs welcome for a fee (restrictions apply)
Comfort Suites Outlet Center offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 2500 square feet (232 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Outlet Center. Self parking is free. A complete renovation of Comfort Suites Outlet Center was completed in July 2023.

This Asheville hotel is smoke free.

Guests are served a free self-service breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (2,500 square foot of space)
  • Coworking space

Outdoors

  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1989
  • Renovated entire property - July 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 110 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites Biltmore Square Mall
Comfort Suites Hotel Biltmore Square Mall
Asheville Comfort Suites
Comfort Suites Asheville
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Outlet Center Hotel Asheville
Comfort Suites Outlet Center Hotel
Comfort Suites Outlet Center Asheville
Comfort Suites Outlet Center
Comfort Suites Outlet Center Hotel
Comfort Suites Outlet Center Asheville
Comfort Suites Outlet Center Hotel Asheville

Comfort Suites Outlet Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1003 reviews
Rating 8 - Good. 263 out of 1003 reviews
Rating 6 - Okay. 96 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service
The property was clean. Room service to clean is only offered every 3 days. You can request towels and linens from the front desk daily. Construction in the parking lot was too noisy where my room was located. Extremely nice staff!
Stayed 3 nights in Jul 2025

8/10 Good

Bill

Travelled with family, Travelled with pets
Very squeaky beds
Stayed 1 night in Aug 2025

6/10 Okay

Wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need new beds. And room was small to be a double room. And the bathroom was super small.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smell

Room seems clean but had a funky smell out entire visit. Once we were in the room a while didn't really notice it. Free Breakfast has quite a few choices including waffles, eggs, sausage, biscuits, breads, packaged pastries, cereals, yogurt, whole fruit
Stayed 2 nights in Jul 2025

10/10 Excellent

Lindalou

Super friendly staff and pictures dont justify the rooms! Super comfy and very clean!!
Stayed 1 night in Jul 2025

4/10 Poor

Roxann

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The staff was nice. However, our room had a terrible mildew smell, crumbs on the sofa. Had our room changed. Hall smelled bad. Poor breakfast selection. Pool visibly dirty.
Stayed 3 nights in Jul 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that was worn or dirty was the hallway carpeting probably because they allow pets. Otherwise the facility was fine.
Stayed 3 nights in Jul 2025

10/10 Excellent

Becky

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Quick stay

Hotel staff is extremely nice and responsive. Carpets in hallways are dirt and smell. Rooms are clean and nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, very modern, comfortable beds, plenty of space, reasonable price, i will stay at this hotel on my next vacation
Stayed 4 nights in Jul 2025

10/10 Excellent

Alycia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pet excellent

We loved it was so pet friendly. Good and water for the do when we first walked in and dog treats.
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Stayed 2 nights in Jun 2025

8/10 Good

Lionel K

Stayed 6 nights in Jun 2025

10/10 Excellent

LaRhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice will be coming bcak
Stayed 2 nights in Jun 2025

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside was the pool was closed, but otherwise it was a great stay. We will definitely book here again if ever in the area.
Stayed 2 nights in Jun 2025

4/10 Poor

christie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We had to change rooms, because there was old blood on the pillow and curtains
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Stayed 3 nights in May 2025

10/10 Excellent

Neetu Gobind

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in May 2025

8/10 Good

Rebecca

Stayed 2 nights in May 2025

10/10 Excellent

KAREN, Weaverville

Liked: Cleanliness, property conditions & facilities
Very clean property, coffee and water out at all hours. Beautiful room, modern, and Ibloved the handicap shower. One of the better accessible designs.
Stayed 1 night in May 2025

6/10 Okay

Carsten

Liked: Cleanliness, property conditions & facilities

With a few adjustments it could be a good hotel

Our stay at this hotel was decent, but several discomforts kept it from being truly enjoyable. The biggest issue was the complete lack of sound insulation—noise from the hallway was easily heard inside our room, and vice versa. This was particularly frustrating as our room was right next to the elevator, making disturbances even more frequent. Unfortunately, the bed was one of the hardest we’ve ever encountered, making it difficult to get a comfortable night’s sleep. To add to the odd design choices, the bed was positioned directly next to the AC unit, despite ample space elsewhere. This placement made temperature control less effective and added to the overall discomfort. While the hotel had its merits, these issues significantly impacted our experience. Some thoughtful adjustments could make stays far more comfortable for future guests.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

4/10 Poor

Deanna

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Whirlpool bath was dirty. TV did not work.
Stayed 2 nights in May 2025

6/10 Okay

John, Moore

Disliked: Staff & service, property conditions & facilities
Just your average hotel. Fine for a short stay. Breakfast ok. Bathroom was very small
Stayed 2 nights in May 2025