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Comfort Suites Outlet Center

2.5 star property

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Lobby
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Lobby
Fitness facility
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
890 Brevard Road, Asheville, NC, 28806
  • Place, Asheville Outlets
    ‪1 min walk‬
  • Place, Biltmore Estate
    ‪8 min drive‬
  • Place, University of North Carolina at Asheville
    ‪10 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪9 min drive‬

Room options

View all photos for 1 King Bed, Suite, Nonsmoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

1 King Bed, Suite, Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(18 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for 1 King Bed, Suite, Nonsmoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

1 King Bed, Suite, Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(32 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Jetted Tub

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(28 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (1st Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed, Non Smoking (1st Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking (1st Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, Multiple Beds, Non Smoking (1st Floor)

  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Similar properties

Lobby
Country Inn & Suites by Radisson, Asheville - Outlet Mall
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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,004 reviews
The price is €73
includes taxes & fees
2 Jun - 3 Jun
Country Inn & Suites by Radisson, Asheville - Outlet Mall

About this property

Comfort Suites Outlet Center

Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free self-service breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
Comfort Suites Outlet Center offers 125 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Comfort Suites Outlet Center gets high marks from our customers. During your stay, you'll be close to Asheville Outlets. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free self-service breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Asheville Outlets and a 4-minute drive from North Carolina Arboretum
  • Cats and dogs welcome for a fee (restrictions apply)
Comfort Suites Outlet Center offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 2500 square feet (232 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Outlet Center. Self parking is free. A complete renovation of Comfort Suites Outlet Center was completed in July 2023.

This Asheville hotel is smoke free.

Guests are served a free self-service breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (2,500 square foot of space)
  • Coworking space

Outdoors

  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1989
  • Renovated entire property - July 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 110 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites Biltmore Square Mall
Comfort Suites Hotel Biltmore Square Mall
Asheville Comfort Suites
Comfort Suites Asheville
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Outlet Center Hotel Asheville
Comfort Suites Outlet Center Hotel
Comfort Suites Outlet Center Asheville
Comfort Suites Outlet Center
Comfort Suites Outlet Center Hotel
Comfort Suites Outlet Center Asheville
Comfort Suites Outlet Center Hotel Asheville

Comfort Suites Outlet Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1002 reviews
Rating 8 - Good. 245 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathryn

Stayed 1 night in Feb 2026

6/10 Okay

Marko

Liked: Amenities
Check in was seamless, I booked the suite with the jetted tub. Upon entering the room ( 414 ) I noticed that it seemed old / not well maintenanced. The ceiling has water damage, the tub had rust & the sheets & pillows had stains on them as if their washer / dryers were old and didn’t work well. I had to request all new linen & towels but the icing on the cake was the roach I spotted in the bathroom ! I contemplated changing hotels but I already stayed one night & only had one more night to go in which I wasn’t going to be in my hotel most of the time anyway. I moved all my stuff to the room above on the 5th floor ( 515 ). That room was significant cleaner ! I’m not sure why they didn’t put us in a room that was better kept in the first place !
Stayed 2 nights in Feb 2026

10/10 Excellent

Anna-brooklyn

Stayed 1 night in Feb 2026

10/10 Excellent

Stephanie

Stayed 1 night in Feb 2026

8/10 Good

Susan

Stayed 2 nights in Feb 2026

10/10 Excellent

betty

Liked: Cleanliness, staff & service, amenities
The room was clean, staff was absolutely wonderful. Breakfast was good. Eating area was very clean, staff was constantly cleaning and filling the food and coffee.
Stayed 1 night in Feb 2026

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Friendly staff and overall a quiet location. Very close to the NC Arboretum, Blue Ridge Parkway and highway for a short drive to other attractions.
Sunrise from the top floor!
Stayed 3 nights in Feb 2026

10/10 Excellent

Shannon

Stayed 1 night in Feb 2026

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

6/10 Okay

Jennifer

Liked: Staff & service
Friendly staff.
Stayed 2 nights in Dec 2025

8/10 Good

Penny

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. I had everything I needed. The staff members were so nice. Due to icy conditions, I needed to add a night to my stay. The staff members were having trouble doing so. The staff needs a bit more training. The issue was resolved after a phone call to management. I was able to keep the same room. All and all, I would recommend this hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2026

8/10 Good

Melinda

Stayed 3 nights in Jan 2026

10/10 Excellent

Kathy

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent customer service!
Stayed 3 nights in Jan 2026

6/10 Okay

Sierra

Stayed 2 nights in Jan 2026

10/10 Excellent

Kacy

Stayed 2 nights in Jan 2026

10/10 Excellent

Penny

Stayed 3 nights in Jan 2026

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean room, updated, loved the jetted tubn heat/ac worked great, quiet , front desk staff friendly and accomodating! 5 stars!
Stayed 3 nights in Jan 2026

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean, comfortable room
Stayed 1 night in Jan 2026

4/10 Poor

Pablo

Stayed 3 nights in Jan 2026

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Clean and spacious
Stayed 3 nights in Dec 2025

10/10 Excellent

Suzanne

Liked: Cleanliness
Stayed 1 night in Jan 2026

8/10 Good

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Got a lot for the money.
Stayed 3 nights in Dec 2025

6/10 Okay

Karl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2026