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Embassy Suites By Hilton Asheville Downtown

3.5 star property

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Photo gallery for Embassy Suites By Hilton Asheville Downtown

2 restaurants, breakfast, dinner served; American cuisine
Lobby
Bar (on property)
Lobby
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
192 Haywood Street, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Place, Fired Up Creative Lounge Ashville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪14 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬

Room options

View all photos for Basic Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Basic Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Studio Suite, 1 King Bed, Bathtub (Mobility & Hearing)

Free toiletries, hair dryer, towels, soap

Basic Studio Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Studio Suite, 1 King Bed (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Basic Studio Suite, 1 King Bed (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Suite, 1 King Bed (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Basic Suite, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Basic Suite, 1 King Bed

9.8 out of 10
Exceptional
(19 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Corner

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Mountain View (Hearing)

  • Mountain view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View, Corner

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mountain View, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mountain View (Hearing)

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | City view

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds (Hearing)

10.0 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

55-inch flat-screen TV with digital channels

Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Bathtub (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Bathtub (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Two-Room Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6

Two-Room King Suite

  • Sleeps 4

1 King Bed 1 Room Studio Suite

  • Sleeps 4

2 Queen Beds 2 Room Mountain View Suite

  • Sleeps 6

Mobility/Hearing Accessible Studio Suite King Roll-in Shower

  • Sleeps 4

1 King Bed 2 Room Corner Suite Mountain View

  • Sleeps 4

1 Kg Studio Ste Mobility/Hearing Access Tub

  • Sleeps 4

Two Room Suite With 2 Queen Beds

  • Sleeps 6

Two-Room King Suite with City View

  • Sleeps 4

2 Room Corner Suite With 1 King Bed And Roll-in Shower-Mobility And Hearing Accessible

  • Sleeps 4

Two-Room Suite With 1 King Bed And Mountain View-Hearing Accessible

  • Sleeps 4

Two-Room Corner King Suite

  • Sleeps 4

1 King 1 Room Studio Suite Hearing Accessible

  • Sleeps 4

Two-Room King Suite with Mountain View

  • Sleeps 4

Two-Room King Suite-Hearing Accessible

  • Sleeps 4

1 Kg 2 Rm Corner Ste Hearing Accessible Mtnview

  • Sleeps 4

View all photos for 1 Kg 2 Rm Cnr Mobility/Hear Access Tub Mtn View

Bathroom | Free toiletries, hair dryer, towels, soap

1 Kg 2 Rm Cnr Mobility/Hear Access Tub Mtn View

  • Sleeps 4

1 King 2 Rm Ste Mobility

  • Sleeps 4

2 Qn 2 Room Ste Mobility

  • Sleeps 6

Premium Room, 1 King Bed, Mountain View (Hearing)

  • Sleeps 4

Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

  • Sleeps 4

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About this property

Embassy Suites By Hilton Asheville Downtown

Hotel with 2 restaurants, 5-minute walk to Harrah's Cherokee Center - Asheville
Along with 2 restaurants, this hotel has an indoor pool and a fitness centre. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include valet parking, dry cleaning and laundry facilities.
Embassy Suites By Hilton Asheville Downtown offers 188 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Embassy Suites By Hilton Asheville Downtown. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine while dining at E'terie
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include 7 meeting rooms, laundry facilities and a car charging station
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by foot from Harrah's Cherokee Center - Asheville and a 2-minute drive from The Orange Peel
  • Cats and dogs welcome for a fee
Embassy Suites By Hilton Asheville Downtown offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

There are 7 meeting rooms available. The business-friendly Embassy Suites By Hilton Asheville Downtown also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Asheville hotel.

Guests are served a free buffet breakfast daily. The hotel hosts a free manager's reception daily.
E'terie – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Soprana Rooftop Cucina – This bistro specialises in Italian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 30 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 restaurants
  • Free daily manager's reception

Restaurants on site

  • E'terie
  • Soprana Rooftop Cucina

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Embassy Suites By Hilton Asheville Downtown Hotel
Embassy Suites By Hilton Asheville Downtown Asheville
Embassy Suites By Hilton Asheville Downtown Hotel Asheville

Embassy Suites By Hilton Asheville Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 399 out of 479 reviews
Rating 8 - Good. 54 out of 479 reviews
Rating 6 - Okay. 12 out of 479 reviews
Rating 4 - Poor. 8 out of 479 reviews
Rating 2 - Terrible. 6 out of 479 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service, amenities
the room was fabulous as was the bar staff......the valet leaves alot to be desired. despite having to pay for valet parking each night, I retrieved my own car due to the extensive lines and disorganization.
Stayed 2 nights in Nov 2025

10/10 Excellent

Julie

Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 2 nights in Nov 2025

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Valet only but it was a clean room, good service and the breakfast the following morning with two kids under 5 was perfect from a convenience perspective.
Stayed 1 night in Nov 2025

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
yes-room was spotless and staff courteous. More instructions for TV and a wider range of selections on the TV would have been good.
Stayed 5 nights in Nov 2025

10/10 Excellent

Lindsay

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great service, amazing breakfast, beautiful hotel!
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have breakfast. However, room service was disappointing because I tried to reach the front desk and room service by calling with no answer. Finally went down and placed my order, which i carried up myself. Furthermore, I think charging $3.50 for a cup of coffee when checking out was a bit much.
Stayed 1 night in Nov 2025

10/10 Excellent

Farley Mariane

Liked: Cleanliness, staff & service, property conditions & facilities
Spent my birthday. Hotel was good, pool was quaint but will do since it’s heated and my kids loved it, although the 2nd day that we went there the bleach odor was so strong. They only do valet parking, which was convenient for us.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
spotless well equipped rooms, nice staff
Stayed 5 nights in Oct 2025

10/10 Excellent

Yuniert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Super clean. Helpful staff and delicious breakfast.
Stayed 4 nights in Oct 2025

2/10 Terrible

Tammy

Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Stayed 2 nights in Oct 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a standard, rather typical American chain hotel. It’s clean, staff are nice, rooms are decent, beds are fine. Breakfast is the same every morning but they do have an omelette station and that’s good. They do offer an afternoon happy hour and snacks which is nice. The hotel is close to the downtown area and walkable. I’d give the hotel an overalll 4.25 out of 5
Stayed 4 nights in Oct 2025

10/10 Excellent

Hal

Travelled with partner
Liked: Amenities
Breakfast buffet was delicious!
Stayed 2 nights in Oct 2025

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, amenities
Clean room ,friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff Great. Rooms excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Oct 2025

8/10 Good

Andrew

Stayed 1 night in Oct 2025

10/10 Excellent

John Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room. Wonderful staff. Amazing location and value. Would stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

HOWARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Orestes, hialeah

Stayed 4 nights in Oct 2025

10/10 Excellent

Claire

Stayed 4 nights in Oct 2025

10/10 Excellent

johnny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Kyucheon

Liked: Cleanliness
Valet parking fee is too high.
Stayed 1 night in Oct 2025

10/10 Excellent

Etana

Stayed 1 night in Oct 2025