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Embassy Suites By Hilton Asheville Downtown

3.5 star property

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Photo gallery for Embassy Suites By Hilton Asheville Downtown

2 restaurants, breakfast, dinner served; American cuisine
Exterior
Lobby
2 restaurants, breakfast, dinner served; American cuisine
Meeting facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Pool

Explore the area

View in a map
192 Haywood Street, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪14 min walk‬
  • Place, University of North Carolina at Asheville
    ‪3 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Basic Studio Suite, 1 King Bed (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Basic Studio Suite, 1 King Bed (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Studio Suite, 1 King Bed, Bathtub (Mobility & Hearing)

Free toiletries, hair dryer, towels, soap

Basic Studio Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Suite, 1 King Bed (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Basic Suite, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Basic Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Basic Suite, 1 King Bed

9.8 out of 10
Exceptional
(12 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Mountain View

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Mountain View

8.8 out of 10
Excellent
(5 reviews)
  • 46 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Corner

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Corner

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Bathtub (Mobility & Hearing, Bathtub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Bathtub (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed, Mountain View (Hearing)

  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View, Corner

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Mountain View, Corner

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

55-inch flat-screen TV with digital channels

Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

  • 34 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | City view

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Mountain View (Hearing)

  • 34 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Studio Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Basic Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Meeting facility

DoubleTree by Hilton Asheville Downtown

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,002 reviews
The price is €123
includes taxes & fees
30 Sept - 1 Oct
DoubleTree by Hilton Asheville Downtown

About this property

Embassy Suites By Hilton Asheville Downtown

Hotel with 2 restaurants, a quick walk to Harrah's Cherokee Center - Asheville
Along with 2 restaurants, this hotel has an indoor pool and a fitness centre. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include valet parking, dry cleaning and laundry facilities.
Embassy Suites By Hilton Asheville Downtown offers 188 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Embassy Suites By Hilton Asheville Downtown. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine while dining at E'terie
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include 7 meeting rooms, laundry facilities and a car charging station
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by foot from Harrah's Cherokee Center - Asheville and a 2-minute drive from The Orange Peel
  • Cats and dogs welcome for a fee
Embassy Suites By Hilton Asheville Downtown offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

There are 7 meeting rooms available. The business-friendly Embassy Suites By Hilton Asheville Downtown also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Asheville hotel.

Guests are served a free buffet breakfast daily. The hotel hosts a free manager's reception daily.
E'terie – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Soprana Rooftop Cucina – This bistro specialises in Italian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 30 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 restaurants
  • Free daily manager's reception

Restaurants on site

  • E'terie
  • Soprana Rooftop Cucina

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Embassy Suites By Hilton Asheville Downtown Hotel
Embassy Suites By Hilton Asheville Downtown Asheville
Embassy Suites By Hilton Asheville Downtown Hotel Asheville

Reviews

Embassy Suites By Hilton Asheville Downtown Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 301 out of 360 reviews
Rating 8 - Good. 38 out of 360 reviews
Rating 6 - Okay. 9 out of 360 reviews
Rating 4 - Poor. 8 out of 360 reviews
Rating 2 - Terrible. 4 out of 360 reviews

Reviews

10/10 Excellent

Ana Cristina

Liked: Amenities, property conditions & facilities
Confortable
Stayed 1 night in Jun 2025

10/10 Excellent

Zahn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Jessica

Liked: Property conditions & facilities
One thing after another with this hotel. We stayed in the one in Charleston that was amazing so we chose to stay in another in Asheville-night and day difference. It was not for us but it may be ok for others. I wouldn’t recommend. We have NEVER had to call the front desk/supervisor so many times, in fact we never have to call. One arrival, the toilet was clogged, no problem. We called and approx 1/2 hr later someone came to fix it. It happens-no problem. We start to shower to go to dinner and the shampoo is empty so we call again. I usually travel with my own, but we were going multiple places and it was one less thing I felt I needed to bring. We waited almost 45 mins (mid shower) and had to call twice. Now I am wondering if the room was ever cleaned. We ran out of the 3 towels we had for 4 of us on day one after traveling all day to arrive. We called that night to see about getting towels in the am and trash removal etc. We have stayed places where they don’t clean daily so we wanted to check. They ensured us they clean daily. We left for the day and arrived back at 5pm to no cleaning, no towels. We had to call again….another hour passed and we had to call again since we needed to shower before our dinner reservation. The front supervisor ended up having to bring them up, even though I offered to come and get them. Again, nothing major happened but for the price and quality I expected since the Charleston hotel was so good-it was disappointing. The rooms were even blah. 😑
Stayed 2 nights in Jun 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and helpful. Very clean and complementary breakfast was a nice addition!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. We’ve stayed here before and decided to come back for a quick overnight stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Mohammad reza

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooftop Pretty clean
Stayed 1 night in Jun 2025

10/10 Excellent

Christi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay here. The gentleman working the front desk was super helpful and accommodating. The breakfast was terrific. Best hotel breakfast I’ve ever had.
Stayed 1 night in Jun 2025

10/10 Excellent

Shelby

Stayed 1 night in Jun 2025

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Asheville is a hidden gem, property had a beautiful rooftop restaurant with gorgeous views. Great breakfast, happy hour and location to downtown Asheville
Stayed 5 nights in Jun 2025

10/10 Excellent

Terri

Will be back
Stayed 2 nights in May 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was almost perfect except we paid cash at the rooftop restaurant and they charged our credit card anyway. We were told the charge will drop off but so far has not.
Stayed 1 night in Jun 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, perfect location for Harrahs, Comfortable bed, breakfast was good and cocktail hour was nice but crowded
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms were spacious. Rooftop bar service was very spotty
Stayed 1 night in Jun 2025

10/10 Excellent

Sherranda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love that the breakfast was free, plus the valet parking was excellent!! I really enjoyed the staff they all made me feel safe and comfortable!!
Stayed 3 nights in May 2025

10/10 Excellent

Lisbet Bjwergskov

Stayed 1 night in May 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We ate at Soprana Rooftop Cucina. Everything was fine with the exception of the Gentleman at the entrance.....who was either not in a good mood or was just a snotty person. The waiter was exceptional.
Stayed 1 night in May 2025

10/10 Excellent

Aravind

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and very well maintained. Amazing breakfast, great staff surprisingly nice restaurant on the rooftop. The choices in the breakfast buffet are incredible. Custom made breakfast items and warm options was terrific.
Stayed 2 nights in May 2025

10/10 Excellent

Simonita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, clean and comfortable rooms. Friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Vladimir

Stayed 3 nights in May 2025

10/10 Excellent

donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Celebrating an anniversary. Great location.
Stayed 3 nights in May 2025

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Sarada

Stayed 1 night in May 2025

10/10 Excellent

Kevin

Stayed 3 nights in May 2025

10/10 Excellent

Hassan