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Ascotia off Queen

3.0 star property

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Photo gallery for Ascotia off Queen

Executive Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Daily continental breakfast (NZD 20 per person)
Lobby sitting area
Superior Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets
View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Breakfast available
  • Parking available
  • Laundry

Explore the area

View in a map
3 Scotia Place, Auckland, 1010
  • Place, University of Auckland
    ‪3 min walk‬
  • Place, Sky Tower
    ‪11 min walk‬
  • Place, SkyCity Casino
    ‪11 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Room

  • Sleeps 2

View all photos for Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room

  • Sleeps 2

View all photos for King Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

King Room

  • Sleeps 2

View all photos for Twin Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2

View all photos for Executive Room

Executive Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room

7.6 out of 10
Good
(58 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

King Room

8.0 out of 10
Very good
(16 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Twin Room

7.4 out of 10
Good
(15 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Two Bedroom Apartment

1 bedroom, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed

View all photos for Superior Room

Superior Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Room

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio

1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Studio

  • Sleeps 2

View all photos for Two Bedroom Apartment

1 bedroom, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • Sleeps 5

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includes taxes & fees
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About this property

Ascotia off Queen

Hotel with a restaurant, steps from Queen Street Shopping District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. Change of towels is available on request
Ascotia off Queen offers 82 accommodations with complimentary bottles of water and a hairdryer. 32-inch plasma televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Ascotia off Queen's great location. During your stay, you're just a quick walk from Queen Street Shopping District. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Queen Street Shopping District and 4 minutes on foot from University of Auckland
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Ascotia off Queen. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Auckland hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 9:30 AM.
Ascotia off Queen has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured parking on site (NZD 35 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 9:30 AM for a fee: NZD 20 for adults and NZD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 1996
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 250.00 per stay
  • Breakage deposit: NZD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 20 for adults and from NZD 10 for children
  • Secured self-parking fee: NZD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.15 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
This property provides 1 GB of wireless Internet usage. Fees apply for additional usage.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ascotia
Ascotia off Queen
Ascotia off Queen Auckland
Ascotia off Queen Hotel
Ascotia off Queen Hotel Auckland
Ascotia Off Queen Auckland, New Zealand
Ascotia off Queen Hotel
Ascotia off Queen Auckland
Ascotia off Queen Hotel Auckland

Reviews

Ascotia off Queen Reviews

7.4

Good

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 280 out of 1017 reviews
Rating 8 - Good. 383 out of 1017 reviews
Rating 6 - Okay. 179 out of 1017 reviews
Rating 4 - Poor. 112 out of 1017 reviews
Rating 2 - Terrible. 63 out of 1017 reviews

Reviews

8/10 Good

Khizar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast wasn't very good. Extra charge for egg and hash browns $6 pp. Also very less options for breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An affordable hotel in a good location

An affordable hotel in a good location. A converted office building but it has everything it needs. Central location.
Stayed 1 night in Jun 2025

8/10 Good

Juwerat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located near the central business district (CBD), offering affordable rates and excellent hospitality.
Stayed 1 night in Jul 2025

8/10 Good

HARRY

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options and bed comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place to stay

always a great place to stay with great service from the friendly team. thanks team
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and quiet accommodation. Queen street is literally next to the hotel and perfect place to visit Auckland.
Stayed 1 night in Jun 2025

10/10 Excellent

Karolin

Stayed 5 nights in Jul 2025

8/10 Good

Hoi Ching

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a 3 star hotel it was great, staff members were overall friendly and helpful, the location was excellent with plenty of shops and restaurants nearby alongside good bus transportation. Twin room was cramped with barely enough space to open 2 luggages, and the floor carpet could be cleaner, but the price was cheap so fair enough. [Note: no toothbrush or slippers would be provided so you will have to bring your own!]
Stayed 3 nights in Jul 2025

8/10 Good

Conrad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay, friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Karolin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was cold
Stayed 4 nights in Jul 2025

6/10 Okay

Anthony edward

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Need add more chanel to watch
Stayed 1 night in Jul 2025

6/10 Okay

joni

Business traveller
Liked: Cleanliness
Room was fine. Small. But fine and clean.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Value for money is okay, near restaurants and walking distance to major tourist spots in CBD. Very friendly and helpful staff/reception, especially the Filipina staff (always smiling and ready to help) Hotel is a bit old, but basic amenities are there
Stayed 2 nights in Jul 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, room comfort

Good for the price

I’ve stayed at this property quite a few times and have twice had broken TVs. This room was comfortable but tired and the privacy lock on the door was broken
Stayed 1 night in Jul 2025

6/10 Okay

Dene

Liked: Cleanliness, staff & service, property conditions & facilities
Fridge did not work. They cancelled the movie channels. Remote did not work on the Tv. Ugh!
Stayed 2 nights in Jul 2025

8/10 Good

Aldrin

Stayed 9 nights in Jul 2025

8/10 Good

Tammy

Liked: Cleanliness, property conditions & facilities
My second stay at this property was day and night from my previous stay. I was warmly received, had a great room with a great view, room 808, which was cleaner and had a working aircon. Location still remains great, close to dining, K street, and a 15-20 min walk to main shopping in the CBD.
Stayed 5 nights in Apr 2025

6/10 Okay

Tammy

Disliked: Cleanliness, amenities
First room I received (room 108) was not clean - dirty glasses, dirty towels, everything damp and I requested a different room. I arrived late in the middle of the night so I wasn't expecting much in terms of service. They switched me to room 101 which was much better, but the AC didn't work so I had to open the windows, which unfortunately had loud noises from the street all night. Housekeeping was practically non-existent. Laundry was not available for the week I was there. For the price, I'm satisfied and location was great. It's a very basic hotel.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

Cheap but NOT WORTH IT

Bathroom was no cleaner property, brown stains on toilet seat and bathroom handrails. Absolutely no sound proof rooms, we could hear both rooms on either side of us snoring ALL NIGHT LONG and anytime another room opened or closed a door it sounded like it was in our room . Do not stay here if you want a good rest, city view was promised and also not delivered. King bed was 2 squished single beds jammed together. Overall disappointment, wish I never spent this money.
Stayed 2 nights in Jul 2025

2/10 Terrible

kristen, Komoka

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Parking was unclear and located down an 80 degree slope with no room to turn around with only 4-5 spots available. We were at high risk for crashing and damaging a rental vehicle with concrete and fence wires surrounding the parking spaces. The staff were kind but the room was incredibly unhygienic as the mattress, toppers, and sheets were stained with red and yellow substances covering the entire bed that was 2 single mattresses pushed together to make a queen bed. The curtains were stained and the windows were covered with crumbs and dirt. The bathroom was unclean with urine behind the toilet seat. The shelf below the TV almost fell off with their small drinking glasses being placed. We immediately asked for a refund, this hotel was incredibly unacceptable in basic standards and disgusting. I would not recommend it to anyone ever. The only positive was the kind front desk staff that were very understanding and helped us with the refund process. If I could give it a real star review it would be less than 1 star.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gail

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location. If possible extraction fan in bathroom would be good. Curtains in bedroom did not shut properly.
Used coat hanger to close curtains.note gap at top of photo
Stayed 3 nights in Jun 2025

4/10 Poor

Vincent

Disliked: Amenities
The shower was totally not useable The service was poor the male that served me was very disrespectful regarding the issues about the room..he says it was fixed but that was a total lie.sorry I will not be staying there again
Stayed 2 nights in Jun 2025

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good size room. Parking is limited but you can park a larger size vehicle here, unlike several CBD hotels. Overall was quite good room/ parking/ breakfast for the price we paid.
Stayed 1 night in Jun 2025

10/10 Excellent

Ihapera, Whangarei

Liked: Cleanliness
Stayed 2 nights in Jun 2025