Novotel Auckland Airport

4.5 star property

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Photo gallery for Novotel Auckland Airport

Breakfast, lunch and dinner served
Superior Double Room, 2 Double Beds | 1 bedroom, in-room safe, desk, blackout curtains
Reception
Exterior
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Free WiFi
  • Laundry

Explore the area

View in a map
35 Tom Pearce Dr, Auckland International Airport, Auckland, 2022
  • Butterfly Creek
    ‪13 min walk‬
  • Rainbow's End
    ‪11 min drive‬
  • Go Media Stadium
    ‪13 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪3 min walk‬

Room options

Superior Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(81 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(239 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Novotel Auckland Airport

Luxury hotel with fitness centre and 24-hour front desk
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and concierge services are on-site. Housekeeping is available on request.
Novotel Auckland Airport offers 263 accommodations with iPod docking stations and a safe. A pillow menu is available. 32-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Auckland hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Novotel Auckland Airport's great location gets high marks from our customers. During your stay, you'll be within walking distance of Butterfly Creek. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 14 minutes on foot from Butterfly Creek and a 5-minute drive from Formula E Indoor Raceway
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 8 meeting rooms.

WiFi and wired Internet are free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Auckland Airport.

Smoking is allowed in designated areas at this 4.5-star Auckland hotel.

For a fee, guests can enjoy full breakfast on weekdays from 5:00 AM to 10:00 AM and at the weekend from 5:00 AM to 10:30 AM.
THIRTEEN50 Kitchen & Bar – This bistro serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (NZD 50 per day)

Food and drink

  • Full breakfast available for a fee 5:00 AM to 10:00 AM on weekdays and 5:00 AM to 10:30 AM on weekends; NZD 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • THIRTEEN50 Kitchen & Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 75 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 35.00 per person
  • Nearby parking fee: NZD 50 per day (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 75 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Airport Novotel
Novotel Auckland Airport
Novotel Hotel Auckland Airport
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport Hotel
Novotel Auckland Airport Mangere
Novotel Auckland Airport Mangere
Novotel Auckland Hotel
Novotel Auckland Airport Hotel
Novotel Auckland Airport Auckland
Novotel Auckland Airport Hotel Auckland

Novotel Auckland Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1332 out of 1948 reviews
Rating 8 - Good. 422 out of 1948 reviews
Rating 6 - Okay. 114 out of 1948 reviews
Rating 4 - Poor. 41 out of 1948 reviews
Rating 2 - Terrible. 39 out of 1948 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very convenient for transit through Auckland overnight with a few luggage’s. It’s a short walk cross from international arrivals hall.
Stayed 1 night in May 2025

8/10 Good

Ruth

Stayed 1 night in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Close to international terminal. Quiet. The shower water actually goes down the drain rather than into the floor. A first for hotel bathroom design!
Stayed 1 night in May 2025

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. We arranged a 530am alarm call to catch a flight which they forgot
Stayed 1 night in May 2025

10/10 Excellent

Mike

Stayed 1 night in May 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service
I would have liked a option of light blue milk in the room and the jug hot water came out the side of the spout when pouring
Stayed 1 night in May 2025

10/10 Excellent

Eliza

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast options, Dinner also nice!
Stayed 2 nights in May 2025

6/10 Okay

Bob

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

Hotel is excellent and in an ideal location. We stayed the night before an early morning departure to avoid peak hour traffic in the morning. Was let down by a couple of things. Had booked a king bed but given 2 x singles. No issue getting it swapped. Had a drink in bar while they swapped rooms and moved baggage. An hour later or bags still hadn't been moved. Had to get a porter to get them for us. Ordered a wake up call to ensure we didn't miss check in and flight. Never got it. Understandable mistakes. The issue was the lack of concern shown when we raised the issue the next day and a casual, "I'll raise it with my manager". Felt they really weren't interested. Left us frustrated, which is probably a while lot better than if we had missed our flight.
Stayed 1 night in May 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At airport
Stayed 3 nights in May 2025

8/10 Good

Sharon, Tauranga

Stayed 1 night in May 2025

8/10 Good

Ian

Stayed 1 night in May 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
So conveniently close to the international terminal at Auckland Airport. comfortable,
Stayed 1 night in May 2025

10/10 Excellent

Lupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly highly recommend. Will definitely be back.
Stayed 1 night in May 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Transit Option

A brief overnight stay after a long flight on the way home. Perfectly adequate, nice to step from the terminal to check in and on to bed for a sleep. Will be back.
Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very nice hotel on the Auckland airport grounds Clean and modern. One thing I didnt see was usb ports
Stayed 1 night in May 2025

10/10 Excellent

Samantha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel quality rooms, not so much in the cafe, pretty average
Stayed 1 night in May 2025

10/10 Excellent

Lee, Coquitlam

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and comfortable beds. Perfect for an overnight while traveling
Stayed 1 night in May 2025

8/10 Good

B J

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable stay, so convenient to the airport.

Very convenient and good quality accommodation. Check in was a bit hairy. The receptionist advised there was no record of my booking and I had to bring it up on line to prove it. It was then found on a pre-prepared printed card with my name on it.
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short over nighter headed for home.
Stayed 1 night in May 2025

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, amenities
A nespresso machine would really help travelers who must arrive and depart outside of the cafe hours, and allow them flexibility if they’re exhausted, mobility challenged, etc. Thanks
Stayed 1 night in Apr 2025

6/10 Okay

Lisa Noelle

Business traveller
Stayed 1 night in Apr 2025

8/10 Good

Rick

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like the lack of valet parking. I wasted 30 minutes driving around in circles at Lot E to find a spot that wasn't a handicapped stall. Then had to walk back to the hotel. Not a huge deal as the weather was fine but I'm an older man with COPD. We did enjoy our dinner at the hotel. The serving staff were very friendly. The maitre d should emulate the servers. The front desk staff were excellent. And the bell boy was the most help, in explaining the car park situation to a new left side of the road driver. Richard Legge
Stayed 1 night in May 2025

8/10 Good

Deidre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport for an early morning flight.
Stayed 1 night in May 2025