Only had 1 staff member on site, who was responsible for check in as well as shuttling people to and from the airport. This made us wait for 20 minutes outside in the cold while we waited for them to return to check us in.
The rooms need some TLC. simple things like, Toilet paper holders were missing, no privacy curtains on the front door, and a window was broken and kept open. Also, in the winter, you only have space heaters, and it would have been nice if they had been turned on before we arrived.
Other than that, it was fine. Sheets were clean, though the mattress was uncomfortable, and the apartment provided a good amount of space.