All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Rating 10 - Excellent. 259 out of 482 reviews
10 - Excellent
259
Rating 8 - Good. 160 out of 482 reviews
8 - Good
160
Rating 6 - Okay. 49 out of 482 reviews
6 - Okay
49
Rating 4 - Poor. 8 out of 482 reviews
4 - Poor
8
Rating 2 - Terrible. 6 out of 482 reviews
2 - Terrible
6
Reviews
6/10 Okay
Ariel
Travelled with family
3 Aug 2025
Disliked: Cleanliness
Accommodation was good for location and parking. Disappointing to not have a tv in our room until day 2 of our stay. Towels where incredibly old and tatty, black mould in shower, and stained carpets. Dishwasher buttons where broken and beds incredibly uncomfortable. Unfortunately won't stay again.
We were arriving late. Contacted the property who were very helpful on what we needed to do. Keys were in the lockbox as arranged. Secure carpark with internal access to rooms using lift or stairs.
Brian
Stayed 1 night in Jul 2025
10/10 Excellent
Verified traveller
Business traveller
2 Jul 2025
Liked: Cleanliness, room comfort
Highly recommend
Very convenient location, with large spacious apartments and secure car parking, The Edgerley is a regular stay.
Excellent option for us to stay while our Mum was in Auckland Hospital and for her to recuperate after discharge before travelling home.
Very quiet. Easy access with lifts and basement carpark.
Room decor a little tired but happy with full kitchen, washing macine etc.
Very helpful staff.
Would definitely stay again.
Deb
Stayed 7 nights in Jun 2025
6/10 Okay
Arshia
Business traveller
25 Jun 2025
Liked: Amenities
Generally speaking it was okay. A bit dirty, pillows had red stains, room had an unpleasant smell.
Nice apartment -hotel. Loved having gated secure parking. Apartment was small but very new and clean and I didn't need a bigger room. Easy access and good location for Newmarket and getting on and off the motorway. I will stay here for business again.
Graat staff. Clean hotel. Parking on site. Recommended!!
Andrew
Stayed 1 night in Apr 2025
10/10 Excellent
Sandra
Travelled with family
11 May 2025
Liked: Cleanliness, room comfort
Peaceful, spacious and clean
Lovely spacious two-bedroom unit with balcony overlooking internal garden space. Very quiet and peaceful. Spotlessly clean. Great kitchen and bathroom facilities. Convenient within walking distance to the Newmarket Westfield Shopping Mall. Really great allocated parking space under complex. Would definitetly stay here again.
Sandra
Stayed 2 nights in May 2025
8/10 Good
Kylie
Travelled with family
20 Apr 2025
Liked: Cleanliness, amenities
Great stay
Kylie
Stayed 1 night in Apr 2025
8/10 Good
Kate
Travelled with partner
14 Apr 2025
Liked: Cleanliness, amenities
Easy to reach anywhere by bus or train even Uber. Love everything except a bed. Mattress is too hard even a sofa. Not used to. So we couldn’t sleep. Mostly, slept on the sofa.
Kate
Stayed 3 nights in Apr 2025
6/10 Okay
Laurence
13 Apr 2025
Disliked: Property conditions & facilities
Allowed to check in early. Thanks
No flannels
Cpuldn't watch TV in bed
After several stays, will not stay here again, disappointed at the room (skylight in bedroom that cant be covered to block light) and carpets pretty stained.
Great location as easy walk into Newmarket. Comfortable for family stay
Marianne
Stayed 2 nights in Mar 2025
10/10 Excellent
Lisa
Travelled with group
16 Mar 2025
Liked: Cleanliness, room comfort
Location so good!
We book this accommodation regularly because of it’s excellent, very convenient location in Newmarket near Westfield; free parking with good, easy access. Great room facilities with toiletries, dishwasher and real coffee. Although the odd piece of worn furniture and worn carpets.
Two bedroom apartments with 2 bathrooms are excellent to give each guest private space. The only thing is the window in the 2nd bedroom faces inwards into the property ( in our case, to the lift entrance), so you would never open the curtain and need the lights on all the time. The rest of the apartment is bright and airy. It may be better in ‘deluxe’ or ‘superior’ grade rooms as ours was only ‘standard’.
Would book again when rooms are on ‘special’.