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citizenM Austin Downtown

4.0 star property

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Photo gallery for citizenM Austin Downtown

Outdoor pool
Creator video - submitted by Traveling Tayler
View from property
Gym
Daily buffet breakfast (USD 21.50 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

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617 COLORADO ST, Austin, TX, 78701
  • Place, Sixth Street
    ‪2 min walk‬
  • Place, Texas State Capitol
    ‪7 min walk‬
  • Place, Moody Theater
    ‪7 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | City view

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Austin Downtown

This smoke-free hotel features an outdoor pool, a restaurant and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness centre, a 24-hour business centre and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Austin Downtown offers 344 accommodations with iPads and a safe. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
CitizenM Austin Downtown's great location gets high marks from our customers. During your stay, you're just a quick walk from Sixth Street. You'll find features such as free WiFi in public areas, plus 2 bars and an outdoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, multilingual staff and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the central location and the clean guestrooms
  • Steps from Sixth Street and 8 minutes on foot from Moody Theater
CitizenM Austin Downtown offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A 24-hour business centre and coworking spaces are available. The business-friendly citizenM Austin Downtown also features multilingual staff, coffee/tea in common area, and express check-in.

This 4-star Austin hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
CanteenM – On-site bar. Open daily.
CloudM – On-site rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 21.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM
  • cloudM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21.50 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8:30 PM
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Austin Downtown Hotel
citizenM Austin Downtown Austin
citizenM Austin Downtown Hotel Austin

citizenM Austin Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1701 out of 2438 reviews
Rating 8 - Good. 363 out of 2438 reviews
Rating 6 - Okay. 173 out of 2438 reviews
Rating 4 - Poor. 96 out of 2438 reviews
Rating 2 - Terrible. 105 out of 2438 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Stayed 3 nights in Nov 2025

4/10 Poor

Christopher

Liked: Cleanliness, property conditions & facilities
The bed is hard as a rock! I’m not joking when I say I had to physically check to see if I had a mattress, like maybe something had happened and they forgot to put the mattress back on and just left a boxspring. Tried their lunch and the fries were not cooked all the way. Sadly, I cannot recommend this hotel but I will say the lobby decor is cool, however, they missed the mark on too many basics. Hopefully they will make necessary improvements.
Stayed 4 nights in Nov 2025

10/10 Excellent

Austin Anthony

Stayed 4 nights in Nov 2025

4/10 Poor

Steven

Stayed 1 night in Nov 2025

10/10 Excellent

Mote

Stayed 1 night in Nov 2025

10/10 Excellent

Jacoby

Liked: Cleanliness, property conditions & facilities, room comfort
Was great
Stayed 1 night in Nov 2025

10/10 Excellent

Rick

Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a clean, safe, and comfortable stay. Many dining options nearby.
Stayed 1 night in Nov 2025

6/10 Okay

Ben

Business traveller
Liked: Cleanliness, staff & service
This is a self-claimed 4-star hotel with 2.5-star amenities and service. The other reviewers have already commented on the ultra small rooms, but that is tolerable as I find my room to be functional enough for a single traveller. The computerized control worked well enough for me, and there was always friendly help at self check in/check out. However, when I checked in, there were no cups or glasses in the room. When I called the front desk to ask for them, I was told to go downstairs to the bar to get some for myself. Not what one would expect for anything more than a motel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mia

Stayed 2 nights in Nov 2025

6/10 Okay

Matt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tiny rooms, maybe I should've read the fine print better, but was shocked at the micro rooms. The property itself is nice, modern, clean, good service, excellent location if you want to be downtown, I just wasn't prepared for how small the rooms are. Bang for your buck it isn't bad, but 2 people in one of those rooms is pretty snug. Wish the listing would have mentioned that somewhere in the description.
Stayed 2 nights in Nov 2025

2/10 Terrible

Keegan

No clue where the confirmation emails went but I never received a call when I did not check in. This trip was cancelled well before but I'll not be using this hotel again.
Stayed 3 nights in Nov 2025

8/10 Good

Kenneth

Travelled with partner
Super clean and most importantly great bedding
Stayed 2 nights in Nov 2025

2/10 Terrible

Martha

Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Stayed 5 nights in Oct 2025

10/10 Excellent

Nicholaus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good.
Stayed 2 nights in Nov 2025

4/10 Poor

Steven

Liked: Cleanliness
Disliked: Amenities
Spend the extra $50-$70 and go elsewhere. No front desk and no customer service. No direct line to contact the hotel. The hotel decor looks like it escaped the 80’s and didn’t change clothes. Nice people at the bar. No fresh food, not cooked to order, they warm it up. They told me so at the bar. I appreciate their honesty but this was a very poor experience.
Stayed 1 night in Nov 2025

2/10 Terrible

Tracy

Confusion and problems
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Stayed 1 night in Nov 2025

10/10 Excellent

Dallana

Liked: Cleanliness, amenities
Great
Stayed 2 nights in Nov 2025

6/10 Okay

Hourdad

Stayed 2 nights in Nov 2025

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service
Room was very clean, loved the high-tech functionality of the room. Room was on the small side made it a little difficult maneuvering but we managed. Only drawback pool closed every night by 8:30. Would’ve liked to be able to sit at the pool more in the evening.
Stayed 3 nights in Nov 2025

10/10 Excellent

Yalda

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Oct 2025