Sonesta Simply Suites Austin The Domain Area

2.0 star property

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Photo gallery for Sonesta Simply Suites Austin The Domain Area

Fridge, microwave, stovetop, dishwasher
Exterior
Egyptian cotton sheets, premium bedding, desk, laptop workspace
BBQ/picnic Area
Fridge, microwave, stovetop, dishwasher

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking available
  • Kitchen
  • Laundry

Explore the area

View in a map
9701 Stonelake Blvd, Austin, TX, 78759
  • Place, J. J. Pickle Research Campus
    ‪13 min walk‬
  • Place, Arboretum at Great Hills Mall
    ‪13 min walk‬
  • Place, Q2 Stadium
    ‪3 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪18 min drive‬

Room options

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed, Accessible (Mobility/Hearing Shower One Bedroom)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 1 Queen Bed (Studio)

8.2 out of 10
Very good
(47 reviews)
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Tub Studio)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sonesta Simply Suites Austin The Domain Area

Hotel in Austin with 24-hour health club and 24-hour business centre
A 24-hour health club, a 24-hour business centre and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
Sonesta Simply Suites Austin The Domain Area offers 125 accommodations with coffee/tea makers and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour health club.
Our customers tell us that they can't get enough of the helpful staff at Sonesta Simply Suites Austin The Domain Area. During your stay, you'll be within walking distance of Arboretum at Great Hills Mall. Free WiFi in public areas, a 24-hour gym and a 24-hour business centre are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 12 minutes by car from University of Texas at Austin and 7 minutes from Lake Austin
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A 24-hour health club, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta Simply Suites Austin The Domain Area. For a fee, parking is available.

This Austin hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per night)

Things to do

  • 24-hour health club
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (124 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (113 centimetre high)

More

  • 1 building
  • 4 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Arboretum-Northwest
Candlewood Suites Arboretum-Northwest Aparthotel
Candlewood Suites Arboretum-Northwest Aparthotel Austin
Candlewood Suites Austin Arboretum-Northwest
Austin Candlewood Suites
Candlewood Suites Austin Arboretum-Northwest Aparthotel
Candlewood Suites - Austin Arboretum-Northwest Hotel Austin
Candlewood Suites Austin Arboretum Northwest
Candlewood Suites Arboretumwe
Sonesta Simply Suites Austin Arboretum
Candlewood Suites Austin Arboretum Northwest
Sonesta Simply Suites Austin The Domain Area Hotel
Sonesta Simply Suites Austin The Domain Area Austin
Sonesta Simply Suites Austin The Domain Area Hotel Austin

Reviews

Sonesta Simply Suites Austin The Domain Area Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 424 out of 921 reviews
Rating 8 - Good. 274 out of 921 reviews
Rating 6 - Okay. 122 out of 921 reviews
Rating 4 - Poor. 60 out of 921 reviews
Rating 2 - Terrible. 41 out of 921 reviews

Reviews

8/10 Good

Mary, Snellville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a weird location and the lighting isn’t well lit. I was solo traveler and the taxi driver seemed creepy. I was not sure if the hotel was open once we pulled up. So, the taxi driver was being nice I guess by walking me into the hotel. But, I was very nervous about the experience. Everything seemed okay after getting checked in. Then the taxi driver call me back that morning saying he will pick me up to my destination. So, that when okay! Either way my first expression of the hotel was feeling of the building being empty or closed. The staff was very nice and friendly
Stayed 2 nights in Jul 2025

8/10 Good

Jesusa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel room and the hotel cleanliness in general is excellent. Upgrading the room a little more will be awesome! It was a safe location.
Stayed 4 nights in Aug 2025

10/10 Excellent

Xavier

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the rooms and how they were set up like it’s an actual house feeling to it and it came with a lot , now I’m just waiting for my security deposit back ( it’s been 2 weeks )
Stayed 2 nights in Aug 2025

10/10 Excellent

Eloy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jul 2025

4/10 Poor

Kerry

Stayed 1 night in Aug 2025

8/10 Good

Roman

Stayed 1 night in Jul 2025

10/10 Excellent

Ashney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Have No Complaints, Nuff Said.
Stayed 3 nights in Aug 2025

2/10 Terrible

Steven

Stayed 2 nights in Jul 2025

10/10 Excellent

Danielle

Stayed 3 nights in Aug 2025

6/10 Okay

Ericnisha

Disliked: Property conditions & facilities

Hotel review

Room chair was rip and peeling bad, wall and bathroom door was dirty and had a hole in it. The carpet had big red stains on different areas of the carpet. I went and told the front desk about it and they said for two weeks they suppose to be having a repair/cleaning situation. The first floor smelled bad and I hate they hold a $100 fee until you leave, with the condition they have right now with the rooms they don’t need to be holding anything until they get everything looking better. I can say that it was silent on the floor I was on and no issue with parking.
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Mold, smoke scented, no services.

Not worth staying here if you care for your health and safety of your family. It's dated and definitely smells like cigarettes/vape all over the hotel. No one likes to work here apparently because the front desk is always empty and unavailable to check anyone in, and there was no housekeeping service during our stay. Try calling as you're driving up so you know someone is actually working and will be at the front desk to help you. But the black mold in multiple rooms and the bathroom is the worst part! Check your rooms and ceilings before you unpack so you can change rooms or hotels when you see the black mold infestation. You can see in the bathroom ceiling pic, that the mold and water damage is not the first time because of the differing textures and leak through spotting.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come again
Stayed 2 nights in Aug 2025

8/10 Good

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

TYROME

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Pat, Bourbonnais

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Jul 2025

10/10 Excellent

Manjesh

Stayed 2 nights in Jul 2025

2/10 Terrible

barbara

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had no breakfast the property also needs a upgrade on everything I would never waste money staying here again
Stayed 6 nights in Jul 2025

10/10 Excellent

Seunghyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Very Good for a 2 start Hotel

I had a pleasant stay and my bed was confortable. I like the size of the room and the big desk. I gave it a 3 start rating in cleanliness and condition because the top of the refrigerator looked really dirty. It's a small, but full size refrigerator and is the first thing you see as you walk in the room
Stayed 5 nights in Jul 2025

10/10 Excellent

Jose, San Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and very affordable
Stayed 1 night in Jun 2025

8/10 Good

Joe

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
They charge for parking. My room had a faint smell.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Laura, Zapopan

Stayed 10 nights in Jun 2025

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
Staff is very helpful and nice
Stayed 5 nights in Jul 2025