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Sonesta Simply Suites Austin The Domain Area

2.0 star property

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Photo gallery for Sonesta Simply Suites Austin The Domain Area

Egyptian cotton sheets, premium bedding, desk, laptop workspace
Egyptian cotton sheets, premium bedding, desk, laptop workspace
Exterior
Lobby
Fridge, microwave, stovetop, dishwasher

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
9701 Stonelake Blvd, Austin, TX, 78759
  • Place, J. J. Pickle Research Campus
    ‪13 min walk‬
  • Place, Arboretum at Great Hills Mall
    ‪13 min walk‬
  • Place, Q2 Stadium
    ‪3 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility/Hearing Shower One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility/Hearing Shower One Bedroom)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

8.2 out of 10
Very good
(54 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Tub Studio)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Tub Studio)

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sonesta Simply Suites Austin The Domain Area

A 24-hour health club, a 24-hour business centre and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
Sonesta Simply Suites Austin The Domain Area offers 125 accommodations with coffee/tea makers and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour health club.
Our customers tell us that they can't get enough of the helpful staff at Sonesta Simply Suites Austin The Domain Area. During your stay, you'll be within walking distance of Arboretum at Great Hills Mall. Free WiFi in public areas, a 24-hour gym and a 24-hour business centre are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 12 minutes by car from University of Texas at Austin and 13 minutes from Sixth Street
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A 24-hour health club, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta Simply Suites Austin The Domain Area. For a fee, parking is available.

This Austin hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per night)
  • Limited on-site self parking

Things to do

  • 24-hour health club
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (124 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (113 centimetre high)

More

  • 1 building
  • 4 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Arboretum-Northwest
Candlewood Suites Arboretum-Northwest Aparthotel
Candlewood Suites Arboretum-Northwest Aparthotel Austin
Candlewood Suites Austin Arboretum-Northwest
Austin Candlewood Suites
Candlewood Suites Austin Arboretum-Northwest Aparthotel
Candlewood Suites - Austin Arboretum-Northwest Hotel Austin
Candlewood Suites Austin Arboretum Northwest
Candlewood Suites Arboretumwe
Sonesta Simply Suites Austin Arboretum
Candlewood Suites Austin Arboretum Northwest
Sonesta Simply Suites Austin The Domain Area Hotel
Sonesta Simply Suites Austin The Domain Area Austin
Sonesta Simply Suites Austin The Domain Area Hotel Austin

Sonesta Simply Suites Austin The Domain Area Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 464 out of 987 reviews
Rating 8 - Good. 289 out of 987 reviews
Rating 6 - Okay. 129 out of 987 reviews
Rating 4 - Poor. 61 out of 987 reviews
Rating 2 - Terrible. 44 out of 987 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Stayed 2 nights in Nov 2025

4/10 Poor

Adriane

Travelled with family
Disliked: Cleanliness
The staff was really nice and friendly but the room on the other hand wasn't what I expected. The picture looked way better.
Stayed 1 night in Nov 2025

10/10 Excellent

michael

Liked: Cleanliness, property conditions & facilities
Room was large, good set up for long stays. Has everything you need. Would stay again.
Stayed 1 night in Nov 2025

8/10 Good

ian skyler

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid 89$ on a Friday night which is pretty good for austin. There were many others at that price but this one was close to my work conference and had reviews about the staff. The staff was in fact very helpful and friendly, a rarity at more economical hotels. Maddison was very helpful and friendly and quick ti help. My room was big, clean and comfortable. The hotel was quiet overall, though the doors are loud when they close. Area was really safe and a huge array of stores and malls to walk around were a 4 min drive away.
Stayed 1 night in Nov 2025

10/10 Excellent

Marino

Stayed 3 nights in Nov 2025

10/10 Excellent

Elyssa

Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Friendly staff, quiet area and the amenities like a small kitchen that was in the room.
Stayed 1 night in Nov 2025

4/10 Poor

Edward

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This property allows dogs which is fine...I have a dog but he doesn't travel with me. I stated that because the person who checked in before me had a dog that had its two front paws on the check in counter and when it was my turn there was dog hair on the counter. The room was old and dingy...the TV was dim..also the kid at the check in desk charged me $100 for incidentals which is ok...but then I grabbed a coke and chips and told him to put it on my room and he said that charge was for a deposit ??? Lastly...this is a regular hotel like a Hyatt Place or Candlewood...but...they charge you to park in their parking lot and don't tell you till you check out....like it was almost comical. SO...if you think you are checking in to this place and it is like the Sonesta in Bee Cave....NO...same name...different brand. Stay away.
Stayed 1 night in Nov 2025

4/10 Poor

Thomas

Disliked: Amenities
The room smelled terrible, like smoke and pets and mildew. Very disappointed.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2025

6/10 Okay

Leslie

Liked: Cleanliness, staff & service, room comfort
Clean room, friendly staff. Cute "stray kitten" that guest and staff are taking care of, which was very sweet. Great location too, Negatives are lighting in the room was grim (light color). Good room layout but very old furniture and appliances, Wasn't too expensive so a good value, but you might want to consider a new property nearby.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great three-night stay for work here. I would recommend it to anyone looking for an under $100 stay. Though simple-ni trills, the bed were nice, bed very comfortable, and the towels were and thick towels. Great location at the Domain.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Leeanna

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked at the Sonesta Simply Suites Austin the Domain area. I was excited and had high expectations. The main reason I picked this hotel was because there was a kitchenette. As I pulled in I could tell from the outside it was an older hotel. As I walked in to check in there were men outside just starring. I already started to have a weird feeling. As checking in I was trying to be open minded. As I got the key to my room I rushed there. I could already tell that I wasn’t going to safe. The place just seemed sketchy. I got in my room and locked the door. The room had a musky smell. The room was dirty had greasy hand prints all over the furniture. I again tried to be open minded. I told myself I’m only here for 4 nights. I did not feel comfortable to even unpack my suitcase. I went into the restroom where there were pubes in the toilet, the tub was stained dirty and the towels had a funky odor. I still decided to take a shower. While showering the water was collecting and collecting. The shower did not drain. After that I packed my items up and went to the front desk and told the male Matthew that I wanted to check out and get a refund. He asked what was wrong and I told him I didn’t feel safe at this hotel and it was sketchy. He told me since I booked through Expedia I would need to contact them. As I got to my car there were a few roaches on the roof. I quickly got in the car and booked another hotel. I got in touch with Expedia which were so sympathetic and understanding.
Stayed 4 nights in Oct 2025

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room for the price paid. Felt safe staying here with my children.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 4 nights in Sep 2025

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The room was clean but needed repairs. The lamp over the desk did not work. This hotel needs to be upgraded with USB ports, new furniture, carpet, paint and fixtures.
Stayed 2 nights in Oct 2025

2/10 Terrible

Mark

Stayed 1 night in Oct 2025

10/10 Excellent

Srinivas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean room.
Stayed 1 night in Sep 2025

6/10 Okay

vicky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Great location. Loud though. Doors banging. People in the halls.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gary

Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 2 nights in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It doesn't look great looking from the outside but everything in the room is just clean and neat. The frontdesk staff is also very helpful and efficient. Was concerned about the condition of the laundry but it turned out great. Plenty of free parking place and it is only 20mins from downtown Austin.
Stayed 1 night in Sep 2025

6/10 Okay

Jharin

Disliked: Cleanliness, property conditions & facilities
It just fe
Stayed 2 nights in Sep 2025