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Staybridge Suites Austin NW by IHG

3.0 star property

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Photo gallery for Staybridge Suites Austin NW by IHG

Property amenity
1 bedroom, desk, iron/ironing board, free cots/infant beds
Property amenity
Interior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pool
  • Pet-friendly
  • Laundry

Explore the area

Map
13087 Research Blvd., Austin, TX, 78750
  • Austin Aquarium
    ‪1 min drive‬
  • Lakeline Mall
    ‪3 min drive‬
  • Arboretum at Great Hills Mall
    ‪5 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, Kitchen

1 bedroom, desk, iron/ironing board, free cots/infant beds

Standard Room, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

7.0 out of 10
Good
(8 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

8.0 out of 10
Very good
(13 reviews)
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Roll-In Shower)

1 bedroom, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | Bathroom | Combined shower/bathtub, free toiletries, towels

Suite, 2 Bedrooms, Kitchen

7.0 out of 10
Good
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchen

1 bedroom, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 Queen Bed, Kitchen

8.0 out of 10
Very good
(28 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Transfer Shower)

1 bedroom, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible, Kitchen (Transfer Shower)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

1 bedroom, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Kitchen

7.0 out of 10
Good
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Homewood Suites by Hilton Austin/Cedar Park-Lakeline

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (712)
The price is €119
for 1 room
includes taxes & fees
29 Jul - 30 Jul
Homewood Suites by Hilton Austin/Cedar Park-Lakeline

About this property

Staybridge Suites Austin NW by IHG

Hotel in Austin with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include conference space, dry cleaning and laundry facilities. Limited housekeeping is available.
Staybridge Suites Austin NW by IHG offers 80 accommodations with free newspapers and coffee/tea makers. LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Staybridge Suites Austin NW by IHG. During your stay, you'll be within walking distance of Main Event Entertainment. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and extended parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • 12 minutes by car from Lake Travis and 9 minutes from H-E-B Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Staybridge Suites Austin NW by IHG offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 840 square feet (76 square metres) and includes conference space. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Staybridge Suites Austin NW by IHG. Self parking is free.

This 3-star Austin hotel is smoke free.

Guests are served a free buffet breakfast daily. The hotel hosts a free manager's reception on selected days.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 840 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (81 centimetre high)
  • Lift (122 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay (maximum USD 150.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay (maximum USD150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Aparthotel
Staybridge Suites Aparthotel Austin Nw
Staybridge Suites Austin Nw
Staybridge Suites Austin
Staybridge Suites Austin NW Hotel
Staybridge Suites Austin NW
Staybridge Suites Austin NW by IHG Hotel
Staybridge Suites Austin NW an IHG Hotel
Staybridge Suites Austin NW by IHG Austin
Staybridge Suites Austin NW by IHG Hotel Austin

Staybridge Suites Austin NW by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 965 reviews
Rating 8 - Good. 211 out of 965 reviews
Rating 6 - Okay. 77 out of 965 reviews
Rating 4 - Poor. 44 out of 965 reviews
Rating 2 - Terrible. 48 out of 965 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how it was quite and easy access to stores and food. Also the staff was very friendly and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christina

Business traveller
Liked: Property conditions & facilities
Great respite spot from a
Stayed 2 nights in Apr 2025

4/10 Poor

Krystie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I would like to start of by saying that I am very satisfied with the friendliness of the staff. We checked in late ant night due to our flight getting delayed and the check in process was fast. Upon entering the room it seemed in good clean condition. Wanting to shower after airports all day, the first thing I noticed was how long it took for the water to get hot. It took over 10 minutes of letting the water run for it to get hot. Then the black mold around the caulking in random places in the shower. The water pressure was weak but I figured there was a lot of people taking showers or using water. The next morning we went down to check out the breakfast, we took it back to our room to eat. The fruit was not ripe enough to be consumed and the hard boiled egg was sour the first bite. The coffee creamer was also empty. My daughter got sick instantly and we did not return to the free breakfast the rest of the trip. That night, I wanted to take a bath from the weather being so cold and the water pressure was so incredibly weak, it took over 45 minutes to fill the bathtub 1/3 full. I eventually gave up because the bathtub water wasn’t stating warm. The next morning I noticed there was dusty baseball sleeves left (for who knows how long) from a previous guest. It was under a bed, but isn’t staff suppose to check under beds? One morning the fire alarm went off (no fault of the hotel at all, someone burnt toast) and looking around the room I noticed MOLD on the air ducts.
Stayed 5 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Slow check-in. Front desk initially gave me the key to an occupied room.
Stayed 1 night in Mar 2025

10/10 Excellent

Tianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good breakfast, gym and pool! The room was great, clean and the staff was friendly!
Stayed 2 nights in Mar 2025

4/10 Poor

Allison

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

4/10 Poor

Monica

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Nope

Room was filthy at the onset. No toilet paper either. Had to beg for three days for housekeeping to show up and when they finally did, they didn’t actually clean. Just replenished towels. Also the room smelled like wet dog. Never again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful! Ashton was very helpful with giving us another room because our water pressure wasn’t working in our first room. Our whole experience was wonderful!! 10/10 would highly recommend!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Our check-in started rough, our room was not ready at check-in time (3p), however, this was due to IHG members get late check out. WOW! We became members to take advantage of this benefit. The service was great, very nice and accommodating. The hotel's location was great. It was near restaurants and not too much traffic going or coming throughout the day. Definitely would recommend it and stay here in the future.
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great bargain near Austin

The pepole and service were great. The location was close to Austin. Probably time for updates, yet at this pricepoint a good value.
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent two-night stay…very clean, nice amenities…mostly felt safe but parking area on all sides could be lit better at night. Would definitely stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Olga

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive. Appreciated the breakfast and complimentary wine. The room was excellent. Pleasantly surprised with the quality of the mattress on the couch. Nice sleep
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Elizabeth, Glen Rose

Stayed 2 nights in Jan 2025

2/10 Terrible

Karl

Stayed 1 night in Feb 2025

10/10 Excellent

Mylene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Camilla

Stayed 2 nights in Feb 2025

4/10 Poor

Betsy

Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Older but nice

Older hotel, shows its age some. All other entrance doors lock and disable by 11pm, makes parking on bad weather days ridiculous. You then have to park in back and walk all the way around to front doors to get in.
Stayed 1 night in Feb 2025

10/10 Excellent

terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room in a great hotel
Stayed 6 nights in Jan 2025

10/10 Excellent

Cailyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Khang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025