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Blue Palm Bacalar

3.5 star property

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Photo gallery for Blue Palm Bacalar

Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Property video
Restaurant
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Room, 1 King Bed, Pool View | Premium bedding, pillow-top beds, in-room safe, desk

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Avenida 5 Número 960, entre 28 y 30, Bacalar, QROO, 77930
  • Place, Laguna Bacalar Ecological Park
    ‪3 min walk‬
  • Place, Fort of San Felipe
    ‪6 min walk‬
  • Place, Municipal Spa of Bacalar
    ‪15 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Pool View

Room, 2 Single Beds, Pool View | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Single Beds, Pool View

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Pool View

9.6 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Blue Palm Bacalar

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, spa services and concierge services.
Blue Palm Bacalar offers 8 air-conditioned accommodations with a safe and a hairdryer. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Blue Palm Bacalar. During your stay, you're just a quick walk from Lake Bacalar. Free breakfast, free WiFi in public areas and an outdoor pool are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • Just a 4-minute walk from Lake Bacalar and 4 minutes on foot from Laguna Bacalar Ecological Park
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, spa services, and tour/ticket assistance are also featured at Blue Palm Bacalar.

This 3.5-star Bacalar hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 10:30 AM.
Blue Palm Bacalar has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 15 are not allowed at this adults-only property. All guests 15 and older are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 15 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Blue Palm Bacalar Hotel
Blue Palm Bacalar Bacalar
Blue Palm Bacalar Hotel Bacalar

Blue Palm Bacalar Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 83 out of 85 reviews
Rating 8 - Good. 2 out of 85 reviews
Rating 6 - Okay. 0 out of 85 reviews
Rating 4 - Poor. 0 out of 85 reviews
Rating 2 - Terrible. 0 out of 85 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great little hotel!! Everything was clean and thoughtful. The pool and grounds were beautiful and the staff was so kind and friendly. The restaurant that was attached had amazing food as well. We would definitely come back and stay here.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
The the staff at the blue palm or exceptional. The food was amazing. It felt like a home away from home. The beauty of the property was calming. We will definitely be back next year.
Beautiful Pool
Free Bikes
Bacalar
So Delicious
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Room awas spotless
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mark C. de

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Darlene

Liked: Cleanliness, amenities, property conditions & facilities
Great service. Only 8 rooms and staff were continuously cleaning and maintaining the property. Great room, beautiful pool with foliage between chairs that make you feel like no one else is around. You are about 2 blocks from the beach and 4 blocks from the plaza. Generous daily breakfast was included. I would definitely stay again.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent experience. I will recommend to all of my family and friends. I will come back and I will stay here again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very knowledgeable and helpful
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Minkyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly, good breakfast, clean
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Excellent stay in Bacalar. The rooms are spacious and spotless, the pool is great, and the staff were incredibly helpful. The front desk gave us great recommendations for activities. Having bicycles available was super convenient. The location is perfect, right near everything. We nearly booked a much more expensive hotel outside of town and are so glad we didn’t. Staying here was far more convenient and enjoyable. Will be back for sure.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend staying here
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here once before. Its a nice small hotel with a restaurant. Rooms are big & comfortable. Dinner was nice, Breakfast is fabulous as usual. Parking is scarce, and the price of the stay has risen. We hope to return.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible great hosts beautiful hotel and attention to detail Knowledgeable on the area gave us great tips on what to see
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Ze

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Beautiful landscaping. Excellent food at the restaurant.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Gaston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean. very friendly staff. very near to the center where restaurants are and close to the lagoon as well.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the most amazing stay at the Blue Palm and the hotel owner could not have been more helpful - he really made our stay!
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Kelli

Liked: Cleanliness, amenities, property conditions & facilities
The room was large and very comfortable. The staff are incredibly helpful and kind. The food at the restaurant was very good although they were closed a couple of the days/times we wanted to eat. In a safe area and walking distance to everything you could need. I would definitely stay again.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay. The room was comfortable and clean. We appreciated receiving lots of good information when checking in about activities, restaurants, etc. Pool was lovely to cool off in and breakfast was really good with variety. Would definitely return.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
I’m a US citizen with a Mexican Permanente Status and while here in Quintana Roo I take side trips frequently to Bacalar and we had the most accommodating staff at the Blue Palm. I would highly recommend this resort and this is one I’ll stay at again. The absolute best breakfast in any resort in Bacalar. Sincerely JN lives in Akumal
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

LILLIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't be beat!

From the start, we had a very easy and informative check in process. We were shown to our well appointed, clean room which is situated around a gorgeous pool/courtyard area. The breakfast included is absolutely amazing! We also enjoyed a drink made with care at the bar on site. Location, grounds, and service were top notch! I would happily return!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Beautiful boutique hotel. The most lovely and helpful staff who cannot do enough for you (had coffee delivered to my room at 4am when they found out I was having to work UK time zone). Great location, great breakfast - just stay here!
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute pleasure to stay here! The most amazingly helpful and pleasant staff, great location close to water, restaurants, bars but still quiet, on site restaurant is excellent, pool and facilities are top notch. I literally can’t think of a way to recommend this place more!
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED Blue Palm! It’s gorgeous and very personal. Also it’s well appointed and the staff are extremely helpful & knowledgeable.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Wonderful small boutique hotel. Quiet, nice rooms, beds A/C, Large bathroom with hot shower. Restaurant on site. The breakfast that comes with the room is spectacular!! We will stay here again. TY!!
Stayed 1 night in Dec 2024