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Xuun Bacalar

3.0 star property

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Photo gallery for Xuun Bacalar

In-room safe, desk, laptop workspace, free WiFi
In-room safe, desk, laptop workspace, free WiFi
Interior
Front of property
In-room safe, desk, laptop workspace, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
46 Av 5, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪3 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪8 min walk‬
  • Place, Fort of San Felipe
    ‪18 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Quadruple Room, Garden View

Deluxe Quadruple Room, Garden View | In-room safe, desk, laptop workspace, free WiFi

Deluxe Quadruple Room, Garden View

  • Garden view
  • 24 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Classic Double Room, Garden View

In-room safe, desk, laptop workspace, free WiFi

Classic Double Room, Garden View

  • Garden view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room, Lagoon View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Double Room, Lagoon View

  • Lagoon view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

Superior Quadruple Room, Garden View

  • Garden view
  • 28 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Double Sofa Bed

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About this property

Xuun Bacalar

Spa services, concierge services and tour/ticket assistance are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a garden, a TV in a common area and multilingual staff assistance are on-site. Change of towels is available on request
Xuun Bacalar offers 13 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a shower. In-room massages and change of towels can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Xuun Bacalar, you're just a quick walk from Lake Bacalar. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include multilingual staff, a terrace and a communal living room
  • Steps from Lake Bacalar and 8 minutes on foot from Laguna Bacalar Ecological Park
Free breakfast is served daily. WiFi is free in public spaces. Spa services, a terrace, and multilingual staff are also featured at Xuun Bacalar. Limited free parking is available on a first-come, first-served basis.

This 3-star Bacalar hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (95 centimetre high)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Fan
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - midnight.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Xuun Bacalar Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

Reviews

6/10 Okay

Patricia Elena

This property is very charming and relaxing but a little far from stores and downtown area. The addition of bicycles for guests to rent/use would be awesome!
Stayed 3 nights in Jan 2026

8/10 Good

Horacio

Liked: Cleanliness, staff & service
La ya oración limpia , comida y elegante . El host con la mejor actitud
Stayed 2 nights in Dec 2025