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Banff Ptarmigan Inn

3.0 star property

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Photo gallery for Banff Ptarmigan Inn

Front of property – evening/night
Reception hall
Meeting facility
Reception
Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot tub
  • Bar
  • Pet-friendly
  • Air conditioning

Explore the area

View in a map
337 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪2 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬

Room options

View all photos for Mountain View King Suite

Mountain View King Suite | Premium bedding, in-room safe, desk, blackout curtains

Mountain View King Suite

9.0 out of 10
Wonderful
(34 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout curtains

Standard Room Two Queens

8.8 out of 10
Excellent
(78 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout curtains

Standard Room 1 King

8.4 out of 10
Very good
(69 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(86 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout curtains

Superior Room 2 Queens

8.8 out of 10
Excellent
(88 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout curtains

Superior Split Room.

8.4 out of 10
Very good
(27 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout curtains

Superior Room 1 King

8.6 out of 10
Excellent
(47 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Banff Ptarmigan Inn

Hotel with 2 hot tubs, steps from Banff National Park Information Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a microwave in a common area, a business centre and conference space are on-site.
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Banff Ptarmigan Inn's great location gets high marks from our customers. During your stay, you're just a quick walk from Banff National Park Information Centre. Free WiFi in public areas, free self-parking and a free area shuttle are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room, a sauna and 2 hot tubs -
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Banff National Park Information Centre and 3 minutes on foot from Banff Lake Louise Tourism Bureau
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Banff Ptarmigan Inn offers its guests 2 hot tubs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 1700 square feet (158 square metres) and includes conference space. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Banff Ptarmigan Inn. A free area shuttle within 5 kilometres is available. Limited free parking is available on a first-come, first-served basis.

This Banff hotel is smoke free.

Banff Ptarmigan Inn has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 kilometres
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1003 out of 1764 reviews
Rating 8 - Good. 492 out of 1764 reviews
Rating 6 - Okay. 177 out of 1764 reviews
Rating 4 - Poor. 57 out of 1764 reviews
Rating 2 - Terrible. 35 out of 1764 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We checked in around 8pm. The women who checked us in was incredibly helpful and friendly and gave us great tips for the area. My friend and I did the split room and it worked out great. The property was clean and cute and great proximity to food and shopping!
Stayed 4 nights in May 2025

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, staff & service
Very close to the downtown which made it convenient for us! Everything is walking distance. Friendly staff. Average rooms.
Stayed 1 night in May 2025

10/10 Excellent

Micheal Glen

Stayed 2 nights in May 2025

8/10 Good

Joanna Mae

Liked: Cleanliness, amenities, property conditions & facilities
We really liked the room and amenities especially the sauna and hot tub, the only concern was the fact that the hotel didn’t have any toothpaste or microwave. You had to go down to reheat the food, but their staff was accommodating and overall ambiance great! I’d give it a 4.5
Stayed 4 nights in May 2025

10/10 Excellent

Meressa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Loved my stay here!
Stayed 6 nights in May 2025

10/10 Excellent

Kristopher

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2025

8/10 Good

Irish

Stayed 1 night in Jun 2025

8/10 Good

Niky

Stayed 1 night in May 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful from beginning to end. Staff did an excellent job.
Stayed 1 night in May 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location although room size is quite small and not well lighted. Brighter lighting in the room is much preferred personally.
Stayed 2 nights in May 2025

4/10 Poor

anita

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property was unclean and the bathroom fan was broken and noisy .
Stayed 2 nights in May 2025

10/10 Excellent

Shubham

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for a week, and definitely would highly recommend it. Nicely located in the heart of downtown, great room service, kind people at the reception and has a rustic charm.
Stayed 6 nights in May 2025

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities
Great place close to the village great staff!
Stayed 3 nights in May 2025

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all Downtown
Stayed 3 nights in May 2025

8/10 Good

john

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really good location, staff were very helpful and friendly. Only detraction was the loud air conditioner
Stayed 2 nights in May 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was efficient, friendly, and super helpful. My room was clean and comfortable. Lighting could have been brighter and an arm chair would have a nice addition as I was there for 3 nights.
Stayed 1 night in May 2025

10/10 Excellent

Albe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in May 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Location is excellent. Staff were very accommodating and helped me with a late checkout which was much appreciated. Parking is great and my room was a good size.
Stayed 2 nights in May 2025

4/10 Poor

Melissa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean environment. Unfortunately there was construction we weren’t told about and were travelling with a baby that needed naps during the day. The construction noise was was so loud my husband and I couldn’t hear us speak led alone was our daughter able to nap
Stayed 2 nights in May 2025

10/10 Excellent

Yicong

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location and clean facility. It provides free indoor parking. That is important whenever you visit Banff.
Stayed 1 night in May 2025

4/10 Poor

Elaine

Stayed 2 nights in May 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was more than adequate. However, the service from all staff was outstandinAattentive and very helpful) ; and, the food ( and wait staff) at Meatball was excellent.
Stayed 4 nights in May 2025

10/10 Excellent

Micheal Glen

Stayed 1 night in May 2025