Hampton Inn Big Bear Lake

3.0 star property

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Photo gallery for Hampton Inn Big Bear Lake

Exterior
Reception
Indoor pool
Lobby
Desk, iron/ironing board, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
41820 Big Bear Boulevard, Big Bear Lake, CA, 92315
  • Snow Summit
    ‪12 min walk‬
  • The Village
    ‪3 min drive‬
  • Big Bear Marina
    ‪4 min drive‬
  • San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪53 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hampton Inn Big Bear Lake

Hotel with free breakfast, near Snow Summit
An indoor pool, a fitness centre and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Hampton Inn Big Bear Lake offers 68 air-conditioned accommodations with coffee/tea makers and a hairdryer. 55-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers and complimentary toiletries. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hampton Inn Big Bear Lake, you're just a quick walk from Eagle Point. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a business centre, meeting rooms and a computer
  • On-site recreation includes a gym
  • Just a 2-minute drive from The Village and a few minutes from Snow Summit
  • Pets welcome for a fee
Hampton Inn Big Bear Lake offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is served daily. The business-friendly Hampton Inn Big Bear Lake also features laundry facilities, express check-in, and express check-out. Parking is available for a fee.

This 3-star Big Bear Lake hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 29 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A 0.2 per cent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 29.00 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM

Property is also known as

Hampton Big Bear Big Bear
Hampton Inn Big Bear Lake Hotel
Hampton Inn Big Bear Lake Big Bear Lake
Hampton Inn Big Bear Lake Hotel Big Bear Lake

Hampton Inn Big Bear Lake Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 62 out of 99 reviews
Rating 8 - Good. 15 out of 99 reviews
Rating 6 - Okay. 8 out of 99 reviews
Rating 4 - Poor. 6 out of 99 reviews
Rating 2 - Terrible. 8 out of 99 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. There is a public shuttle nearby that goes to Snow Summit. 5 min drive. NOTE: Expedia is not conspicuous in their presentation of the parking fee of $20/night at the hotel that is not in the Expedia cost quote. I’m sure I’m not the only guest that discovers that at checkin. Makes the front desk staff’s job harder than it should be. I understand the hotel’s site does present this but I didnt check. All I know it’s it’s buried a couple of clicks in on Expedia, it’s not prominently disclosed, and it’s not in the hotel stay quote. I think that is disingenuous since there is about a zero likelihood someone would come to this location without a vehicle.
Stayed 2 nights in Feb 2025

10/10 Excellent

Keyvan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. This was missing in Big Bear big time.
Stayed 1 night in Mar 2025

10/10 Excellent

Neda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Feb 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel was fine. Staff was friendly. Breakfast was good and the little extras are nice. Beds were not comfortable to sleep more than one in. Reserved room with a tub. Also noted in comments when booking. Did not get tub. I have arthritis and a shower doesn’t cut in when you just need to soak at the end of the day. Second time with hotels.com where hotels did not give a tub when booking a room that was listed as having one and asked for in notes. Hotel blamed it on hotels.com. We left a day early because we wanted to get a good nights rest and the beds and loud noises from rooms above us wasn’t working.
Stayed 2 nights in Feb 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Erynne

Stayed 2 nights in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer service, very disappointing.
Stayed 1 night in Feb 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities
Clean
Stayed 1 night in Jan 2025

10/10 Excellent

Luis Cameroon

Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Stayed 1 night in Jan 2025

10/10 Excellent

Esteban

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and great staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Mireia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Denise, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Non
Stayed 1 night in Jan 2025

10/10 Excellent

Judith, Temecula

Travelled with family
Very nice place to stay
Stayed 1 night in Jan 2025

4/10 Poor

Najmia, La Mirada

Travelled with family
Disliked: Amenities
The staff was not very helpful. Only one member was helpful with restaurant recs and small talk, but when we left for the day and our room wasn’t cleaned, we had to wait an hour in the lobby to have that taken care of. We left in the morning and told the front desk our room was ready for cleaning. They told us they only do sheets and towels. For the exorbitant price tag for this 2 star hotel, I told them I needed a full cleaning. They agreed, but then didn’t do it until we got back to a room left just as it was that morning. We wanted to rest, but this hotel made it impossible. The breakfast was mid at best and the guests left every common area very dirty. Done with Hampton inn and big bear. Not worth the money.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sinoureh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was overcharged?31.03.
Stayed 1 night in Jan 2025

10/10 Excellent

Andranik

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful and nice hotel comfortable parking comfortable rooms.
Stayed 2 nights in Jan 2025

2/10 Terrible

Erica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When I arrived at the hotel at 6 PM, I was very disappointed to find that my room was not ready, even though check-in time was listed as 3 PM. To make matters worse, there were five other guests ahead of me also waiting for their rooms. This was extremely frustrating and left me with a poor first impression of your service. Would you like me to help draft a more formal complaint or letter to the hotel?
Stayed 1 night in Jan 2025

6/10 Okay

Felicia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2024

4/10 Poor

Robin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff requested $50 for my family to check in 1 hour early, which was 2pm. We declined and returned an hour later for the initial 3pm check in time. Our room was not ready until later that evening due to a shortage of cleaning staff. Therefore my overall stay was shorter as a result of the housekeeping staffing issue. Not a great experience at all as far as customer service, the staff did nothing to remedy this inconvenience.
Stayed 1 night in Dec 2024

6/10 Okay

Dorota Maria San

Stayed 2 nights in Dec 2024