6/10 Okay
Elaine
Travelled with family
8 Aug 2025
Disliked: Staff & service, property conditions & facilities
Our check in was confusing and I assume the woman was new, but it was definitely smooth or quick.
The bed was comfortable, and was large and airy with a sitting room, bedroom, and kitchenette. But it was run down.
The shower was large and had the handheld sliding second shower head normal in mobility accessible rooms, but it couldn’t be lowered and the supports for the sliding bar had been patched where it had been pulled out before. Yet even t ough the wall supports were fixed, the slider would not come down. The handicapped chair in the shower was worn, graying, and not your normal fold down hotel shower seat, but a large, free standing geriatric plastic shower chair like you’d see in an old nursing home.
They are doing renovations, so I hope it’s a complete renovation and it will improve, but until then it’s problematic. Loud, and I mean LOUD renovations right above our heads with scraping, pounding, and dropping heavy tools woke us up both mornings.
The breakfast was in what I assume will be a finished Lobby eventually. It was just set up on tables in the middle of that room.
The long hallway to our room had carpeting that had wrinkles and rolling the entire length. It made rolling anything, like luggage, luggage cart, & wheelchairs very difficult.
Elaine
Stayed 2 nights in Aug 2025