Crowne Plaza Solihull by IHG

4.0 star property

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Room options

View all photos for Premium Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Room

  • 31 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Club lounge access (Lounge Access)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Club lounge access (Lounge Access)

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(33 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds

9.6 out of 10
Exceptional
(11 reviews)
  • 31 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Club lounge access (Lounge Access)

Suite, 1 Bedroom, Club lounge access (Lounge Access) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Club lounge access (Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Club lounge access (Lounge Access)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed, Club lounge access (Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Crowne Plaza Solihull by IHG

Hotel with a sauna, steps from Touchwood Shopping Center
This hotel features an indoor pool, a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Crowne Plaza Solihull by IHG offers 120 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. A pillow menu is available. Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Solihull by IHG. During your stay, you're just a quick walk from Touchwood Shopping Center. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine and garden views while dining at Terrace Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Touchwood Shopping Center and 7 minutes by car from National Motorcycle Museum
As a guest of Crowne Plaza Solihull by IHG, you'll find an indoor pool, a health club, Access to hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 12 meeting rooms. Event space at this hotel measures 4627 square feet (430 square metres) and includes a conference centre. The business-friendly Crowne Plaza Solihull by IHG also features a terrace, a garden, and concierge services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Solihull hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Terrace Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Terrace Bar and Lounge – This lobby lounge specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Terrace Bar and Lounge
  • Terrace Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Conference centre (4,627 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18.95 for adults and from GBP 9.95 for children
  • Uncovered self-parking fee: GBP 10.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Solihull
Holiday Inn Solihull
Solihull Holiday Inn
Holiday Inn Solihull Hotel Solihull
Holiday Inn Solihull Hotel
Crowne Plaza Solihull Hotel

Reviews

Crowne Plaza Solihull by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 595 out of 1005 reviews
Rating 8 - Good. 277 out of 1005 reviews
Rating 6 - Okay. 84 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

Reviews

2/10 Terrible

Sadie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good

Room was tired, dusty and evidence of mold in the bathroom. No hot water when the
Stayed 2 nights in Jun 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

I M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nirmala

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Plenty of parking
Stayed 1 night in Jul 2025

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and awesome staff! Thank you!
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for shopping and car park available for guests. Surrounded area is nice and clean.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Good experience

Good experience, really comfortable bed and great breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly team of staff, great location, with a nice bar and restaurant area
Stayed 1 night in Jul 2025

8/10 Good

Holly

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Lots of plugs near bed good for guests with medical equipment. Beds are very comfortable! Unfortunately i was in a room near the loft and even with ear plugs i was woken repeatedly and ended up giving up on sleep at 5am and getting up for a shower. Hotel staff didnt seem bothered when i told them of my poor night sleep. Bathroom- good shower, shampoo, body wash provided. Room has iron and ironing board plus brew area and small fridge. Hair drier and tv in room also. Overall i would recommend. The food was really nice i ate tea at the hotel and breakfast and it was lovely. I didnt get round to using the gym or pool but the timings for opening seemed really good

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Eleanor

Stayed 2 nights in Jun 2025

8/10 Good

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this hotel twice now for conferences, in 2023 and 2025 and had a good time both times. The hotel is well located, close to a mall with shops/dining options, the staff are friendly and generally helpful, but I have to say they really need to sort the bar out. On a busy evening you can wait 15-20 mins for a drink because despite operating as an event space they generally only have 2 people on the bar and these are obviously not experienced bar staff. It was like it in 2023 and was just as bad this time. They do their best but it could be so much better. The service at the bar is my only negative about this hotel.
Stayed 2 nights in Jun 2025

8/10 Good

James

Stayed 1 night in Jun 2025

10/10 Excellent

luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel walking distance of Solihull shops, bars and restaurants. We only ate breakfast which had plenty of choice from cooked to continental. Nice room and bathroom with plenty of space. Didn’t use swimming pool this time but previously it’s been nice. On-site parking at cost £10 per day.
Stayed 1 night in Jun 2025

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

contented

Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place with friendly staff

Fantastic place to stay. Very easy to get to and comfortable. The only issue I have is I sent the venue an enquiry via the app before the stay and it went unanswered. It would have been courteous to respond.
Stayed 1 night in Jun 2025

6/10 Okay

NICHOLAS

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Reception staff were good. Bar staff poor. Breakfast staff all stood together ignoring customers is poor. Breakfast was good. Room was good although the lift was a bit noisy.
Stayed 1 night in Jun 2025

10/10 Excellent

Nora

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need more gin glasses 🤓
Stayed 1 night in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Scott Alfred

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downgraded and put in smaller ROAD but DEBS & FRANKIE on the BAR - AMAZING ASSET to the Hotel/ business…. Come back just for them!!!
Stayed 1 night in Jun 2025