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Best Western Pontiac Inn

2.5 star property

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Photo gallery for Best Western Pontiac Inn

Free daily full breakfast
Fitness facility
Indoor pool
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Designer toiletries, hair dryer, towels, soap

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View in a map
1821 W Reynolds St, Pontiac, IL, 61764
  • Place, OSF Saint James - John W. Albrecht Medical Center
    ‪19 min walk‬
  • Place, Route 66 Association Hall of Fame & Museum
    ‪4 min drive‬
  • Place, Illinois State University
    ‪36 min drive‬
  • Airport, Bloomington, IL (BMI-Central Illinois Regional)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Oversized Room, Whirlpool, Microwave and Refrigerator, Sofabed, 32-Inch Lcd Television

  • Sleeps 3

2 Queen Bed with Jetted Bathtub 32-Inch Lcd Television Microwave Refrigerator Non Smoking

  • Sleeps 4

Suite, 1 King Bed, Non Smoking

  • Sleeps 3

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, 32-Inch Lcd Television, High Speed Net

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave and Refrigerator, 32-Inch Lcd Television, High Speed Net

  • Sleeps 2

2 Queen Beds, Non-Smoking, Kitchenette, Microwave And Refrigerator, 32-Inch Lcd Television, High Speed Internet Access

  • Sleeps 4

1 King Bed, Non-Smoking, Kitchenette, Microwave And Refrigerator, 32-Inch Lcd Television, High Speed Internet Access

  • Sleeps 2

2 Queen Beds, Nonsmoking, Jetted Tub

  • Sleeps 4

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About this property

Best Western Pontiac Inn

Hotel in Pontiac with free breakfast and fitness centre
An indoor pool, a fitness centre and a business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are on-site.
Best Western Pontiac Inn offers 57 accommodations with coffee/tea makers and designer toiletries. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Pontiac Inn. During your stay, you'll be within walking distance of OSF Saint James - John W. Albrecht Medical Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include a business centre and a vending machine
  • On-site recreation includes a gym
  • Just a 2-minute drive from OSF Saint James - John W. Albrecht Medical Center and a few minutes from Pontiac's Swinging Bridges
  • Dogs welcome for a fee (restrictions apply)
Best Western Pontiac Inn offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. Free self parking is available.

This Pontiac hotel is smoke free.

Guests are served a free full breakfast daily from 5:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available daily 5:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day, plus a one-time cleaning fee of USD 150 and a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 88 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per day plus a one-off USD 150 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

BEST WESTERN Pontiac
BEST WESTERN Pontiac Inn
Pontiac Inn
Comfort Inn Pontiac
Pontiac Comfort Inn
Best Western Pontiac Inn Hotel
Best Western Pontiac Inn Pontiac
Best Western Pontiac Inn Hotel Pontiac

Reviews

Best Western Pontiac Inn Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 284 out of 612 reviews
Rating 8 - Good. 213 out of 612 reviews
Rating 6 - Okay. 75 out of 612 reviews
Rating 4 - Poor. 24 out of 612 reviews
Rating 2 - Terrible. 16 out of 612 reviews

Reviews

8/10 Good

Kieran

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Francisco

Stayed 1 night in Aug 2025

4/10 Poor

Cristiana

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not clean, funky smell, there was dirty laundry from a previous guest on the floor. We decided to go elsewhere versus stay at this Best Western.
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Very nice staff. Hotel was very clean. Breakfast was well done and always stocked.
Stayed 2 nights in Aug 2025

6/10 Okay

Travis

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Zach

Stayed 1 night in Aug 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gerald

Liked: Staff & service, property conditions & facilities
nice place to stay. We driving route 66. Just stayed for 1 night
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a decent facility run by a family. Service is excellent. Breakfast is sufficient. Turning on the television is quite complicated. It took me several tries. A non-tech savvy person would have problems.
Stayed 1 night in Aug 2025

8/10 Good

joe

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Stayed 1 night in May 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice…breakfast, hotel staff, and rooms. It was a comfortable stay and we will definitely stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer, Park City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed quiet room which served well as our base for a couple of days. Nice breakfast. Workout room was good. Internet was great. Cute town.
Stayed 2 nights in Jun 2025

10/10 Excellent

vicki

Stayed 1 night in Jun 2025

10/10 Excellent

Melissa, Chicago

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was so tired when I got here, so I appreciated the fast check in. I took a shower, watched a little TV and fell straight to sleep. The hotel is a little outdated and a bit pricey. The breakfast area was not packed and they had plenty of food. I will definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motorcycle trip sure liked the hot tub in the room
Stayed 1 night in Jun 2025

4/10 Poor

Barbara

Liked: Amenities, property conditions & facilities
We stayed june 20th 2025 and checked out june 21,2025. We stayed in room 219 and we woke up the next morning with bed bug bites on our face and arm. My son slept in the bed next to window and has 0 bites.
Stayed 1 night in Jun 2025

10/10 Excellent

sally

Stayed 1 night in Jun 2025

6/10 Okay

Daniel

Stayed 1 night in Jun 2025

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Easy to find , plenty of food options .
Stayed 1 night in May 2025

6/10 Okay

Jennifer

Travelled with family
Disliked: Property conditions & facilities
Good location. Needs a lot of updating.
Stayed 1 night in Jun 2025

8/10 Good

D Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

It was clean, breakfast was very good. They actually cleaned the room when we was gone.
Stayed 2 nights in Jun 2025

6/10 Okay

Victor

Travelled with family
Pool had excess sand and stained in scrape marks at the bottom making it look dirty. Food was ok and daytime front desk personnel was friendly. The cleanup crew and nighttime front desk personnel were not though. House keeping actually came into our room before check out and with the DND sign on the door knob. My daughter was using the toilet with the bathroom door open when they entered. Luckily my wife was a couple of feet from the door and was able to stop them from fully entering and seeing my daughter in disposed.
Stayed 1 night in May 2025

10/10 Excellent

Seth

Stayed 1 night in Jun 2025