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Sheraton Bogota Hotel

5.0 star property

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Premium bedding, down duvets, minibar, in-room safe
Free daily buffet breakfast
Indoor pool
Airport shuttle

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly

Explore the area

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Calle 25B, # 69C - 80, Bogotá, Distrito Capital, 110931
  • Place, Avenida El Dorado
    ‪2 min walk‬
  • Place, Salitre Plaza Shopping Mall
    ‪10 min walk‬
  • Place, Gran Estacion Shopping Mall
    ‪4 min drive‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (High Floor)

Club Room, 1 King Bed (High Floor) | Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, down duvets, minibar, in-room safe

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 2 Double Beds (High Floor)

Club Room, 2 Double Beds (High Floor) | Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Double Beds (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Suite, 1 Bedroom (High Floor)

Premium bedding, down duvets, minibar, in-room safe

Club Suite, 1 Bedroom (High Floor)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Club lounge access (High Floor)

Premium bedding, down duvets, minibar, in-room safe

Club Suite, 1 Bedroom, Club lounge access (High Floor)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Bogota Hotel

Luxury hotel with 3 restaurants and full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa and an indoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Sheraton Bogota Hotel offers 247 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Bogota Hotel. During your stay, you're just a quick walk from Avenida El Dorado. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Cooks Restaurant
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • 11 minutes by foot from Salitre Plaza Shopping Mall and a 4-minute drive from Gran Estacion Shopping Mall
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Sheraton Bogota Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and 9 meeting rooms are available. Event space at this hotel measures 9472 square feet (880 square metres) and includes conference space. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury Sheraton Bogota Hotel. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

This 5-star Bogotá hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10:00 AM.
Cooks Restaurant – This restaurant specialises in international cuisine.
Chimeneys Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Hashi Sushi Bar – This sushi bar specialises in sushi and serves lunch and dinner. Open daily.
Link Café – On-site coffee shop. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight at scheduled times
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Chimeneys Restaurant
  • Cooks Restaurant
  • Hashi Sushi Bar
  • Link Café

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • 9,472 square feet of conference space
  • Business centre
  • Computer station

Full-service spa

  • 2 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 15 January:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on Monday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: COP 200000 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 200000 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Bogota Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bogota Hotel Sheraton
Bogota Sheraton
Bogota Sheraton Hotel
Hotel Bogota Sheraton
Hotel Sheraton Bogota
Sheraton Bogota
Sheraton Bogota Hotel
Sheraton Hotel Bogota
Bogota Four Points
Four Points Bogota
Sheraton Bogota Hotel Bogota
Sheraton Bogota Hotel Bogotá
Sheraton Bogota Bogotá
Sheraton Bogota
Hotel Sheraton Bogota Hotel
Hotel Sheraton Bogota Hotel Bogotá
Bogotá Sheraton Bogota Hotel Hotel
Sheraton Bogota Hotel Hotel
Sheraton Bogota Hotel Bogotá
Sheraton Bogota Hotel Hotel Bogotá

Sheraton Bogota Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 1005 reviews
Rating 8 - Good. 179 out of 1005 reviews
Rating 6 - Okay. 41 out of 1005 reviews
Rating 4 - Poor. 18 out of 1005 reviews
Rating 2 - Terrible. 23 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Breona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Sep 2025

8/10 Good

jason

Stayed 1 night in Oct 2025

8/10 Good

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Mario A

Liked: Property conditions & facilities
Always a great place ti stay
Stayed 1 night in Aug 2025

10/10 Excellent

Olinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Oscar

Stayed 1 night in Sep 2025

10/10 Excellent

Amelia, Union City

Liked: Amenities
Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely come back

A great experience since checking in.
Stayed 1 night in Sep 2025

2/10 Terrible

Jose, Aguadilla

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
payed for king room got a double, was told I was going to be transfer to a king next day but never happened
Stayed 3 nights in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
A+
Stayed 4 nights in Sep 2025

10/10 Excellent

Jose, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great choice
Stayed 4 nights in Jul 2025

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and safe place to stay, i recommend 100%
Stayed 1 night in Sep 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel were very friendly, welcoming, and provided excellent service throughout our stay. The only issue we faced was with the system update when I upgraded to a VIP room. Unfortunately, the system was not updated properly, and I was stopped at the door for verification, which was frustrating and uncomfortable, especially with my family waiting by the door. Aside from this, everything else was wonderful, and the staff truly made our stay enjoyable.
Stayed 7 nights in Aug 2025

10/10 Excellent

Brigida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were very friendly, welcoming, and provided excellent service throughout our stay. The only issue we faced was with the system update when I upgraded to a VIP room. Unfortunately, the system was not updated properly, and I was stopped at the door for verification, which was frustrating and uncomfortable, especially with my family waiting by the door. Aside from this, everything else was wonderful, and the staff truly made our stay enjoyable.
Stayed 9 nights in Aug 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good and nice Hotel
Stayed 3 nights in Aug 2025

6/10 Okay

Dagmar

Liked: Cleanliness, staff & service, amenities
I have been in this Hotel already several times and never had any complains, except this time. The remote control for the blind was not working, so I had to call them 2 times. Next day it was fixed. Apparently, it needed just a new batterie. Also, there was no Hairdryer. Problem was also fixed fast. The only thing I really could not get fixed was the shower. The pressure was very low, and the water was not coming out so strong and also not so hot. They offered me another room, but I did not feel to go around again. Just hope it will be fixed for the next guest, after that would be a bigger issue. Otherwise, I cannot complain about the service. This time I took the airport shuttle, and everything worked perfect. It is close to the airport. I love their breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stayed here. Great hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Qing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport. In person airport shuttle service. Staff are friendly and helpful. Beautiful dining place for the breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan

Business traveller
Stayed 3 nights in Aug 2025

6/10 Okay

Sylvia, New York

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Needs refurbishing
Stayed 6 nights in Aug 2025

8/10 Good

Flora

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff, very comfortable bed. Rooms are soundproof and very clean and comfortable. Hotel needs some updating. But all in all very good.
Stayed 1 night in Aug 2025

10/10 Excellent

Myrta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Robinson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made myself clear “ I have an allergy to black pepper and they serve me food with black pepper on it. They have to call a doctor I give me some medicine. In that aspect, some staff are careless
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Aug 2025