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About this property

The Trouville Bournemouth

Hotel with a sauna, steps from Bournemouth International Centre
This smoke-free hotel features an indoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and Access to hot tub are on-site.
The Trouville Bournemouth offers 75 accommodations with free toiletries. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.

Children aged under 15 years old are not allowed in the swimming pool or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at The Trouville Bournemouth. During your stay, you're just a quick walk from Bournemouth Beach. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a sauna
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Steps from Bournemouth International Centre and 5 minutes on foot from Oceanarium
  • Dogs welcome for a fee (restrictions apply)
The Trouville Bournemouth offers its guests an indoor pool, Access to hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 2 meeting rooms available. The Trouville Bournemouth also features dry cleaning/laundry services, room service (during limited hours), and a front desk safe. Parking is available for a fee.

This 3-star Bournemouth hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Deauville Restaurant – On-site restaurant.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per day)

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of GBP 23.95; reservation required
  • Snack bar/deli

Restaurants on site

  • Deauville Restaurant

Things to do

  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • 5 steps to reach entrance
  • Lift

More

  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 19 April 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.95 for adults and from GBP 6.95 for children
  • Self-parking fee: GBP 12.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Hosted evening meal: GBP 23.95

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Trouville Bournemouth
Trouville Hotel
Trouville Hotel Bournemouth
Trouville Hotel OCEANA COLLECTION Bournemouth
Trouville Hotel OCEANA COLLECTION
Trouville OCEANA COLLECTION Bournemouth
Trouville OCEANA COLLECTION

The Trouville Bournemouth Reviews

Reviews

6.6
Rating 10 - Excellent. 83 out of 398 reviews
Rating 8 - Good. 114 out of 398 reviews
Rating 6 - Okay. 84 out of 398 reviews
Rating 4 - Poor. 57 out of 398 reviews
Rating 2 - Terrible. 60 out of 398 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jiri

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The places is located right next to the beach and close to the Bournemouth Square. Public transport is also nearby. The hotel is extremely dated and is giving a little icky vibe. However, it's not particularly dirty. Staff was kind and helpful. Breakfast was nice, and even had vegetarian sausage option for the English breakfast.
Stayed 3 nights in Aug 2025

8/10 Good

Mark

Good spot re location. Breakfast a bit slow and bland. Otherwise did what it said on the tin
Stayed 2 nights in Aug 2025

2/10 Terrible

Timothy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, and noisy throughout the night. Returned to room one night to find door had not been closed properly by hotel staff and our bags had been riffled through. Thankfully there was nothing missing (we do always take our valuables with us though) but disturbing nonetheless. We won’t stay here again, and strongly do not recommend to anyone else.
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

You get what you pay for.

The room was a bit small and there was no hanging space for coats or dresses. The extractor fan in the bathroom didn't work. It was a very warm night and although we could open the windows the traffic noise was bad so we had to close them. Breakfast was ok if you wanted a cooked full English but the cereals were very limited, the bread was not wholemeal and there was NO MARMALADE! Is this England?? It was ok, you get what you pay for and the price was reasonable.
Stayed 2 nights in Aug 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting!!!!

Absolutely disgusting place! We stayed 4 night and paid £48 for parking and was told i was not guaranteed a space! The spa facilities were absolutely disgusting! The sauna was freezing and rest of it was disgusting! We didn’t get any fresh towels or bed sheets in the room all the time we were there! The tv was probably the smallest TV in the world! The bed was like sleeping on a bed of bricks! The only good thing about it was the location
Stayed 4 nights in Aug 2025

6/10 Okay

Brenda

Travelled with family
Cannot fault bedroom it was low quality breakfast, no option of evening meal and unfriendly staff that contributed to the low rating.
Stayed 2 nights in Aug 2025

8/10 Good

Mickey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Although the rooms need updating, we very much enjoyed our stay at the trouville. Breakfast was of good quality, the staff , fast and efficient. Helpful reception staff. The pool and sauna a pleasant suprise.
Stayed 3 nights in Aug 2025

2/10 Terrible

Iveta

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor service dirty mouldy.smell of dump and cigaretes...
Stayed 3 nights in Aug 2025

2/10 Terrible

Keith

Terrible noise all through the night
Stayed 1 night in Jun 2025

2/10 Terrible

Kaden

Stayed 4 nights in Jun 2025

8/10 Good

Diane

Liked: Amenities
The bed was comfortable and the breakfast was very good 👍
Stayed 2 nights in Jul 2025

2/10 Terrible

Sandro

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

The staff on the front desk are very busy!!! People running 3 in the morning and they have done nothing to stop!
Water without pressure and tape to hold
Not working! Maybe need a cleaning!
Just need a little of love
Stayed 2 nights in Aug 2025

6/10 Okay

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was clean,close to the pier,but the noise especially at night time from close night club was too loud,even when we had closed windows,still can hear banging from the sound systems.Other think which was annoying was the loudly creaking floor,which is like 100years old,need to be fixed for 100% Overall great location and nice and quite hotel at weekdays(not weekends)
Stayed 3 nights in Aug 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

4/10 Poor

Cerasela

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not great

Breakfast served in phases,no water .Room very dated and the carpets from 1923. Location not bad though but don’t expect much.
Stayed 2 nights in Aug 2025

6/10 Okay

Andy

Not the best...not not the worst.

Pleasent enough staff and we added breakfast for i day which was good value. The location is also good and the car park is a must in Bournmouth. As for the room itself,,,i would rate as very average. Half the lights in the room did not work and only 1 electrical socket to run the all the appliances in room TV / Fan / Kettle. We were in a twin room so charging phones ETC became a relay ! The room furnature is very old and basic old brown wood , the type you see in charity shops. The carpet was also stained and worn, The beds were quite comfortable and the bed linin was clean. We were in the area for a wedding so did not spend a huge amount of time in the hotel. The location and the price point made it possable for our needs. Not the best....but certainly not the worst. Could be a lot better with some overdue TLC.
Stayed 2 nights in Aug 2025

2/10 Terrible

zilvinas

Disliked: Amenities
Horrible place to stay, swimming pool is full of cloride smell
Stayed 2 nights in Jul 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were friendly and helpful, checked us in a little earlier as room was ready, this was good as we could leave our suitcases and bags and settle in our room before heading out. The room didn’t look like the pictures though. It is rather dated and could do with some refreshing, a lick of paint, some new curtains and a sheet to cover the bottom box of the bed which the mattress is on (so we didn’t see the base) would be good as they look very old. The water pressure was poor and very difficult to get a shower that isn’t too hot or too cold. Good for a bath as they are big and deep but not so great for a shower. The floors creak so badly and I was self-conscious of moving about for residents underneath or either side. It was overall relatively pleasant but just needs some interior work and attention to the smaller details which can go a long way in improving an experience.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Stayed 2 nights in Jul 2025

10/10 Excellent

Megan

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Helen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Shower wouldnt work properly. Fan didnt work. Tv channels only few worked. The receptionist had go at me for putting a cable behind my tv which i never did ..
Stayed 3 nights in Jul 2025

8/10 Good

david

Liked: Cleanliness, amenities, property conditions & facilities
Close to town beach take aways and restaurants and buses to reach many places.Ideal location for everything aI wanted to do
Stayed 5 nights in Jul 2025

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the shops, beach and a nice local pub that did food The Hop inn plus restaurants, cafes all in walking distance
Stayed 3 nights in Jul 2025

8/10 Good

Keith

Liked: Cleanliness, amenities
Staff were very friendly and accommodating unfortunately our room was near the road so was very noisey at night, also creaky flooring.
Stayed 2 nights in Jul 2025