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The Trouville Bournemouth

3.0 star property

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Photo gallery for The Trouville Bournemouth

Reception
Front of property
Executive Double Room | Hypo-allergenic bedding, individually decorated, individually furnished
Exterior
Indoor pool

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available

Explore the area

Map
5-7 Priory Road, Dorset, Bournemouth, England, BH2 5DH
  • Bournemouth International Centre
    ‪2 min walk‬
  • Bournemouth Beach
    ‪5 min walk‬
  • Bournemouth Pavillion Theatre
    ‪5 min walk‬
  • Southampton (SOU)
    ‪44 min drive‬

Room options

View all photos for 1 Bedroom Suite

1 Bedroom Suite | Hypo-allergenic bedding, individually decorated, individually furnished

1 Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, individually decorated, individually furnished

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room (x 3)

Family Room (x 3) | Hypo-allergenic bedding, individually decorated, individually furnished

Family Room (x 3)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (x 4)

Hypo-allergenic bedding, individually decorated, individually furnished

Family Room (x 4)

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Executive Double Room

Executive Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

The Trouville Bournemouth

Hotel with an indoor pool, steps from Bournemouth International Centre
This smoke-free hotel features an indoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking and dry cleaning.
The Trouville Bournemouth offers 75 accommodations with free toiletries. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

Children aged under 15 years old are not allowed in the swimming pool or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at The Trouville Bournemouth. During your stay, you're just a quick walk from Bournemouth Beach. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Bournemouth International Centre and 5 minutes on foot from Oceanarium
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The Trouville Bournemouth also features an indoor pool, dry cleaning/laundry services, and room service (during limited hours). For a fee, parking is available.

This 3-star Bournemouth hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Deauville Restaurant – On-site restaurant.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, French, Italian, Latvian, Lithuanian, Polish, Portuguese, Slovak, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per day)

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of GBP 23.95; reservation required
  • Snack bar/deli

Restaurants on site

  • Deauville Restaurant

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • 5 steps to reach entrance
  • Lift

More

  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 19 April 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.95 for adults and from GBP 6.95 for children
  • Self-parking fee: GBP 12.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Hosted evening meal: GBP 23.95

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Trouville Bournemouth
Trouville Hotel
Trouville Hotel Bournemouth
Trouville Hotel OCEANA COLLECTION Bournemouth
Trouville Hotel OCEANA COLLECTION
Trouville OCEANA COLLECTION Bournemouth
Trouville OCEANA COLLECTION

The Trouville Bournemouth Reviews

Reviews

6.8
Rating 10 - Excellent. 51 out of 238 reviews
Rating 8 - Good. 71 out of 238 reviews
Rating 6 - Okay. 49 out of 238 reviews
Rating 4 - Poor. 37 out of 238 reviews
Rating 2 - Terrible. 30 out of 238 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Excellent and very friendly staff
Stayed 2 nights in Feb 2025

8/10 Good

Darren

Travelled with family and small children
Liked: Staff & service
Booked this hotel for a minibreak at the end of half term with partner and 6 year old. Chose this hotel for its location, swimming pool and that breakfast was included. This is a typical English seaside hotel which is dated and somewhat unloved. We loved the swimming pool which little one thoroughly enjoyed. Breakfast was a choice of Full English or some cereals which again was a fair selection. There is no dinner served as they refurb the kitchen but they didn't mind us having fish and chips in the bar area. All in all, good hotel for the price paid. Excellent location for easy access to beach as well as town centre.
Stayed 3 nights in Feb 2025

2/10 Terrible

Rory

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Depends if you like your hotel with black mould?

I found the staff rude, none of them had English as their first language which makes it even more frustrating when there's odd requests like taking down debit card details in case I 'start breaking windows and doors'. Asbestos warning stickers in corridors are a bit alarming, as is the black mould in the rooms. Carpets are worn out, floorboards creek, the car park is £12, nothing remotely healthy for breakfast aside from possibly a yoghurt. Certainly no fresh juice or fruit or a healthier alternative to butter! There's nothing to recommend this hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Maryam

Travelled with family
Disliked: Room comfort
Car park is a nightmare if you go when they have party at hotel and because hotel is near to city center it’s very difficult to find parking. The hotel needs refurbishing but still not too bad to stay for 1 or 2 days. Rooms are very hot and there is no thermostat or anything that you could manage temperature. Staff in reception need to train how dealing with customers and be more effective. But if you need to stay just somewhere near beach and just sleep at nights for a middle price hotel it would be okay. Breakfast is okay and you have coffee and kettle in rooms.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lorraine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Phillip

Business traveller
Liked: Cleanliness, staff & service, room comfort
It's not a bad hotel just needs a bit of TLC, definitely needs new shower. Maybe not there fault, the massive smell of Green when leaving lift at ground Floor..
Stayed 2 nights in Feb 2025

2/10 Terrible

nikki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
we got there, stunk of weed through out hotel, the room was freezing cold, dated and dirty with dirty towels i asked about this they said the heating would be on at 8pm this was 4 pm, the receptionist was very unhelpful and rude, i explained this wasn't good enough, he said he would get a heater, a hour later asked again he said there wasn't any he had given them all out the heating didn't come on whilst we were there. the jacuzzi was warm, but had broken tiles which i found out when i cut my knee the bar had no lager on tap. will not be staying there again.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

Sheila

Disliked: Cleanliness, amenities, property conditions & facilities
Shocking stay, I never slept all night! then to add insult to injury I was charged £12 for parking, I did try to find accomodation at another hotel in the same road, however they were full, I felt dirty when I came away from the hotel, I showered at a friends before my drive home. I asked for a refund but they told me I would have to wait till Monday, today is Friday and I still haven't heard anything.
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely location close to the centre of town and the beautiful sandy beaches
Stayed 1 night in Jan 2025

2/10 Terrible

A

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

NOT A GOOD TIME WAS HAD

I have stayed here several times in the past and at present will not be returning. The booking process was going well which was a relief due to a trouble journey due to the weather, that was until a member of the "family" arrived and talked straight over the top of the gent booking us in. Then we went to the room and again all was well until the person above us decided to have a shower at 10pm, which resulted in water coming through the ceiling. resulting in our bathroom becoming dangerous due to the wet floor. Then at 10.30 another person decided to have a shower and the result was worse, so we got dressed and went to reception to report this, we were offered another room. However this wasn't suitable due to all the clothes etc that we had unpacked. Then the following day due to the complete LACK of sleep as the window also wouldn't shut tight banged with the wind, poor !!!!. I decided that i would drive back to Nottingham with my daughter, because if i had another night like i had, had it would have been dangerous for me to drive, due to being SO SO tired. As we booked out the gent on reception became quite forceful in the aspect that i really should stay and that i should have booked out in the morning, lets get this clear i have payed for 2x nights and i can decide to leave early if i want. It was requested by my husband for a part refund only to be spoken too like i was stupid. NOT A GOOD TIME WAS HAD,STAFF not professional nor understanding to my needs
Stayed 2 nights in Jan 2025

8/10 Good

Rachael

Stayed 1 night in Jan 2025

4/10 Poor

Izzy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Wouldn’t come back

Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Stayed 1 night in Dec 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service
The hotel was clean and in good condition, we spent a quiet night here. Would stay again...good price
Stayed 1 night in Dec 2024

10/10 Excellent

Ian, Oxford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, excellent location, really worth a visit.
Stayed 3 nights in Dec 2024

6/10 Okay

Jordan

Stayed 1 night in Dec 2024

4/10 Poor

Lee

Liked: Cleanliness, staff & service

Ok but new windows needed.

Overall ok but the windows were thin as ice, you can hear absolutely everything going on outside. Constant banging and voices from the street. The wind noise felt like the windows were actually open.
Stayed 1 night in Dec 2024

6/10 Okay

Jane

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Cheap and cheerful

It was an overnite stay to visit the Christmas markets and shops. It was ok for somewhere to sleep for the nite, bed was clean, bathroom was clean, there were some bin webs and room was a little dated but had a newish bathroom. It was ok and good value for money. I wouldn’t expect to pay over £60 for a double room for the nite and I felt brekki should have been included
Stayed 1 night in Dec 2024

2/10 Terrible

Sekou

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rubbish hotel

To be honest the hotel hygiene was terrible bedding were full of hair,stained from dirt furniture old and not worth it heating not working properly it was my first nightmare in any hotels I have stated in. I will never go there again waste of money
Stayed 1 night in Dec 2024

4/10 Poor

Susan W

Travelled with group
Disliked: Staff & service, property conditions & facilities
we stay at the Trouville twice a year and accept it for what it is, cheap and cheerful, a place to lay your head after a day at the Christmas market. this time however the breakfast was such a debacle we will not eat there again. we were told it was buffet, but there were only rather old bacon and eggs in the hot plate. We asked for extra items and were told it would be 10 minutes. About half an hour later, we asked for it to go, to be told it was nearly ready and they didn't have a box. We got 3 times the food we asked for, inedible mushrooms beans came another 5 minutes later and were cold. I was dumping the key and not saying anything when the guy on reception, who was involved in the restaurant, asked how our stay was. he explained they had had a large group in and had only offered them a continental! there were dirty tables all over the restaurant.
Stayed 1 night in Nov 2024

4/10 Poor

Tracy

Liked: Cleanliness
Arrived back to our room at 1210 midnight to a very noisy inconsiderate load party direc tly above our bed ceiling until 3am then nusg as we had such a poor lack andvery disturbed sleep with the party problem we then were woken by a fire alarm going of at 8am
Stayed 1 night in Nov 2024

6/10 Okay

Clare

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024