Novotel Brisbane South Bank Hotel

4.5 star property

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Photo gallery for Novotel Brisbane South Bank Hotel

Room, 1 King Bed, Pool Access | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Standard Room, 1 King Bed, Corner ('N' Room) | View from room
Sports facility
Breakfast, lunch, dinner served; international cuisine
Exterior

Popular amenities

  • Room service
  • Bar
  • Gym

Explore the area

Map
38 Cordelia Street, South Brisbane, QLD, 4101
  • Brisbane Convention and Exhibition Centre
    ‪2 min walk‬
  • South Bank Parklands
    ‪5 min walk‬
  • XXXX Brewery
    ‪2 min drive‬
  • Brisbane, QLD (BNE)
    ‪18 min drive‬

Room options

Premier Room, 1 King Bed, City View ('N' Room)

8.4 out of 10
Very good
(10 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Double Room, 2 Double Beds, City View ('N' Room)

7.0 out of 10
Good
(2 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premier Double Room, 2 Double Beds ('N' Room)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed ('N' Suite)

9.4 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 2 Double Beds ('N' Room)

9.0 out of 10
Wonderful
(8 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed ('N' Room)

9.0 out of 10
Wonderful
(28 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room ('N' Room)

8.6 out of 10
Excellent
(22 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Pool Access

  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed ('N' Room)

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, 1 Queen Bed with Sofa bed, Connecting Rooms

  • Sleeps 8
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Wheelchair Accessible 'N' Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Corner ('N' Room)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed ('N' Room)

9.4 out of 10
Exceptional
(9 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Pool Access

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Novotel Brisbane South Bank Hotel

Luxury hotel with fitness centre and 24-hour business centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Novotel Brisbane South Bank Hotel offers 238 accommodations with minibars and a safe. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Brisbane South Bank Hotel. During your stay, you're just a quick walk from South Bank Parklands. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy international cuisine while dining at Spice Central
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute walk from Brisbane Convention and Exhibition Centre and 6 minutes on foot from South Bank Parklands
Novotel Brisbane South Bank Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 485 square feet (45 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Novotel Brisbane South Bank Hotel.

This 4.5-star Brisbane hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Spice Central – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 30 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 39 for adults and AUD 19 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Spice Central

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Children's games
  • Children's toys
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 485 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fan
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 39 for adults and from AUD 19 for children
  • Nearby parking fee: AUD 30 per night (558 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Bank Hotel
Novotel Brisbane South Bank
Novotel Brisbane South Bank Hotel Hotel
Novotel Brisbane South Bank Hotel South Brisbane
Novotel Brisbane South Bank Hotel Hotel South Brisbane

Novotel Brisbane South Bank Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 1005 reviews
Rating 8 - Good. 306 out of 1005 reviews
Rating 6 - Okay. 83 out of 1005 reviews
Rating 4 - Poor. 34 out of 1005 reviews
Rating 2 - Terrible. 20 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay!! I would come back!
Stayed 3 nights in Apr 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Good check in, great breakfast, excellent location.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here

Room was perfect. Beds comfy, bathrooms fresh. Room service handy, though the ravioli wasn’t amazing. Buffet breakfast was also fab tho they could include one barista made coffee vs pointing you to the Nespresso machine. Gym was great, pool could have been heated, a bit cold for the kids in the morning. Overall great location and great sleep, so we were happy
Stayed 1 night in Apr 2025

10/10 Excellent

Anita

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2025

10/10 Excellent

joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and well presented room. Easy walk to Southbank, will be staying again.
Stayed 1 night in Apr 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to Conference Centre. Peaceful Comfy bed Problem: Room service meals were cold when they arrived to the room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Food excellent. Very clean. Good service.
Stayed 5 nights in Mar 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms - room service breakfast was not great - arrived late and not hot. Nice location and convenient to Convention Centre and Southbank.
Stayed 2 nights in Mar 2025

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for attending conference nearby
Stayed 2 nights in Mar 2025

8/10 Good

Carolynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Donna

Stayed 3 nights in Mar 2025

10/10 Excellent

Cathy and Dave

Amazing stay! If you can put this place on your itinerary and book breakfast as well, you won’t be disappointed. Just lovely place to stay.
Stayed 1 night in Feb 2025

10/10 Excellent

KATHRON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time. The staff were happy and helpful. Everything was in walking distance, perfectly situated and the swimming pool was wonderful.
Stayed 1 night in Feb 2025

8/10 Good

BELINDA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Not a fan of the glass walls in the bathroom/toilet. Room service doesn’t operate outside restaurant hours is very limiting.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cathy and Dave

Perfect stay, very beautiful and perfect brekky buffet. Very friendly staff! Recommended.
Stayed 2 nights in Feb 2025

8/10 Good

Min

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The staff was as unhelpful as it was uninformed. They knew NOTHING of the local area, could not offer useful dining suggestions and were of no use arranging for airport transfers. Aside from nice ( but expensive ) rooms, the hotel has little to offer.
Stayed 2 nights in Feb 2025

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Deryck

Travelled with partner
Disliked: Staff & service
Bar service very poor
Stayed 6 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2025

4/10 Poor

Kevin

Stayed 1 night in Feb 2025

6/10 Okay

Anna

Travelled with family
Liked: Staff & service
Parking was atrocious, at nearby convention centre, took ages to get a car park that wasnt full, not open next day before 9.00am, and not advised by hotel staff. Shower curtain was dirty and grotty, carpet in room appeared dirty
Stayed 1 night in Feb 2025

10/10 Excellent

A J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025