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Novotel Brisbane South Bank Hotel

4.5 star property

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Bar (on property)
Premier Room, 1 King Bed, Pool Access | Hypo-allergenic bedding, minibar, in-room safe, desk
Premier Room, 1 King Bed, Pool Access | Hypo-allergenic bedding, minibar, in-room safe, desk
View from room
Outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
38 Cordelia Street, South Brisbane, QLD, 4101
  • Place, Brisbane Convention and Exhibition Centre
    ‪2 min walk‬
  • Place, Queensland Performing Arts Centre
    ‪5 min walk‬
  • Place, South Bank Parklands
    ‪5 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed ('N' Room)

Standard Room, 1 King Bed ('N' Room) | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed ('N' Room)

9.2 out of 10
Wonderful
(41 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room ('N' Room)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room ('N' Room)

8.8 out of 10
Excellent
(30 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed ('N' Room)

Premier Room, 1 King Bed ('N' Room) | Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed ('N' Room)

8.0 out of 10
Very good
(5 reviews)
  • Park view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View ('N' Room)

Premier Room, 1 King Bed, City View ('N' Room) | Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, City View ('N' Room)

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room, 2 Double Beds, City View ('N' Room)

Premier Double Room, 2 Double Beds, City View ('N' Room) | Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Double Room, 2 Double Beds, City View ('N' Room)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Double Room, 2 Double Beds ('N' Room)

Premier Double Room, 2 Double Beds ('N' Room) | Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Double Room, 2 Double Beds ('N' Room)

9.4 out of 10
Exceptional
(3 reviews)
  • Park view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Wheelchair Accessible 'N' Room, 1 King Bed

Wheelchair Accessible 'N' Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Wheelchair Accessible 'N' Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Corner ('N' Room)

Standard Room, 1 King Bed, Corner ('N' Room) | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Corner ('N' Room)

8.6 out of 10
Excellent
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed ('N' Room)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed ('N' Room)

9.4 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds ('N' Room)

Superior Double Room, 2 Double Beds ('N' Room) | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, 2 Double Beds ('N' Room)

9.0 out of 10
Wonderful
(10 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Multiple Beds, Connecting Rooms

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Suite, Multiple Beds, Connecting Rooms

  • 68 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Premier Room, 1 King Bed, Pool Access

Premier Room, 1 King Bed, Pool Access | Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Pool Access

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room, Pool Access

Premier Double Room, Pool Access | Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Double Room, Pool Access

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Courtyard by Marriott Brisbane South Bank
South Brisbane
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 779 reviews
The price is €113
includes taxes & fees
6 Apr - 7 Apr
Courtyard by Marriott Brisbane South Bank

About this property

Novotel Brisbane South Bank Hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Novotel Brisbane South Bank Hotel offers 238 accommodations with minibars and a safe. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Brisbane South Bank Hotel. During your stay, you're just a quick walk from South Bank Parklands. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy international cuisine while dining at Spice Central
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 2-minute walk from Brisbane Convention and Exhibition Centre and 6 minutes on foot from South Bank Parklands
Novotel Brisbane South Bank Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 485 square feet (45 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Novotel Brisbane South Bank Hotel.

This 4.5-star Brisbane hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Spice Central – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 30 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 39 for adults and AUD 19 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Spice Central

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Children's games
  • Children's toys
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 485 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • High-pile carpet in room
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fan
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 39 for adults and from AUD 19 for children
  • Nearby parking fee: AUD 30 per night (558 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Bank Hotel
Novotel Brisbane South Bank
Novotel Brisbane South Bank Hotel Hotel
Novotel Brisbane South Bank Hotel South Brisbane
Novotel Brisbane South Bank Hotel Hotel South Brisbane

Novotel Brisbane South Bank Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1001 reviews
Rating 8 - Good. 297 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Sean

Stayed 2 nights in Jan 2026

10/10 Excellent

Berlinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Easy check in and check out. Clean comfortable room.
Stayed 3 nights in Dec 2025

10/10 Excellent

Melinda

Stayed 1 night in Dec 2025

8/10 Good

Justine

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Adequate stay. Pros: - 10min walk to Southbank and QPac - pool onsite (but still too cold for us in the middle of Summer as it doesn’t get much sunlight) - Friendly staff at check in Cons: - Food - the buffet was just OK and the calamari we ordered was overcooked/inedible at the onsite restaurant - No parking avail onsite (‘at capacity’), so had to walk with young kids and suitcases to and from the convention centre and pay $30/day - body hairs still visible in shower corners
Stayed 1 night in Jan 2026

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Jan 2026

10/10 Excellent

Lana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a nice location.
Stayed 5 nights in Dec 2025

10/10 Excellent

Danielle

Stayed 4 nights in Dec 2025

10/10 Excellent

T

Travelled with family
Liked: Cleanliness, amenities
Clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Lyn, Trinity Beach

Stayed 1 night in Dec 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast selection was disappointing and the wait for basics such as bacon and eggs were too long. There was one pancake machine with a long line and then out of mixture. The room was excellent. Spacious, very clean and comfortable. Room service was prompt and friendly. I would definitely go back, but probably go to a local cafe for breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

TOBY, Nagano

Stayed 6 nights in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2025

8/10 Good

Anita

Everything was great
Stayed 1 night in Dec 2025

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Literally everything about this hotel was exceptional! The staff were friendly and welcoming, the room and view fantastic, and the breakfast wonderful.
Stayed 4 nights in Dec 2025

10/10 Excellent

Noelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location easy walk to Southbank. Clean, great breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Wendy

I didn’t have breakfast….
Stayed 1 night in Dec 2025

10/10 Excellent

Clive and Cheryl

Liked: Amenities
Staff always helpful breakfast was great.
Stayed 1 night in Dec 2025

2/10 Terrible

Trent

Travelled with family
Disliked: Amenities, property conditions & facilities
Lesser room type provided than what was booked. Staff became rude when I told them I used tap to pay. Weird intercom broadcast to the rooms to move our car from the loading zone less than 2 minutes after we received our room key. Checkout took 15 minutes and multiple staff because they couldn’t operate their computer. The only exit to Southbank from the hotel entrance is through the designated smoking area.
Stayed 1 night in Dec 2025

8/10 Good

Duncan

Travelled with group
Liked: Cleanliness, staff & service, amenities
very typical modern hotel with a twist, whoever the designer / architect / consultants were that came up with the design for the bathrooms needs a good kick up the behind & fed to the sharks. why would anyone think that retractable walls, a glass sliding door that can only cover either the WC or the shower at a time & a night light for the bathroom that can only be switched on/off from from the far side of the bed & will always be seen from the bedroom is acceptable. If you prefer to live in ignorance of your partners ablutions there is prob better hotels for you, if uv been worn down after years together with no secrets left to be discovered u cant go wrong Other than that the hotel itself & all staff were excellent & in good location.
Stayed 1 night in Nov 2025

8/10 Good

Tanya

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
clean room, pleasant staff at check-in, great pool! Restaurant was expensive.
Stayed 1 night in Dec 2025

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing from check-in to checkout. Polite staff, beautiful amenities, room was very clean and presentable, food was delicious at the restaurant, bed was very comfy!
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Everything was great. Extremely comfy bed, good shower, and the staff were all wonderful. We had a fantastic dinner in the restaurant too.
Stayed 2 nights in Nov 2025

8/10 Good

Weiqian

Stayed 3 nights in Nov 2025

8/10 Good

Scott

Stayed 1 night in Nov 2025