See all properties

Mercure Brisbane Spring Hill

4.0 star property

Choose dates to view prices

Photo gallery for Mercure Brisbane Spring Hill

Exterior
1 bedroom, premium bedding, pillow-top beds, in-room safe
Family Room, Multiple Beds, Balcony | 1 bedroom, premium bedding, pillow-top beds, in-room safe
Lobby sitting area
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
345 Wickham Terrace, Spring Hill, QLD, 4000
  • Roma Street Parkland
    ‪2 min walk‬
  • Suncorp Stadium
    ‪15 min walk‬
  • South Bank Parklands
    ‪15 min walk‬
  • Brisbane, QLD (BNE)
    ‪16 min drive‬

Room options

View all photos for Junior Room, 1 King Bed, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Room, 1 King Bed, Balcony

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Family Room, Multiple Beds, Balcony

  • 63 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 Queen Bed, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room, 2 Double Beds, Balcony

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 Queen Bed, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds, Balcony

Superior Twin Room, 2 Single Beds, Balcony | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Twin Room, 2 Single Beds, Balcony

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Amora Twin | 1 bedroom, in-room safe, desk, laptop workspace

Amora Hotel Brisbane

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1123)
The price is €152
for 1 room
includes taxes & fees
21 Jun - 22 Jun
Amora Hotel Brisbane

About this property

Mercure Brisbane Spring Hill

Hotel with an outdoor pool, steps from Roma Street Parkland
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and self parking.
Mercure Brisbane Spring Hill offers 179 accommodations with a safe and designer toiletries. Rooms open to balconies. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Mercure Brisbane Spring Hill's great location gets high marks from our customers. During your stay, you're just a quick walk from Roma Street Parkland. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Italian cuisine and garden views while dining at Osteria Roma Spring Hill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests love the breakfast and restaurant
  • Steps from Roma Street Parkland and Brisbane Private Hospital
Mercure Brisbane Spring Hill offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. Event space at this hotel measures 1475 square feet (137 square metres) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Mercure Brisbane Spring Hill. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Brisbane hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Osteria Roma Spring Hill – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Languages

Bulgarian, Croatian, Dutch, English, French, German, Indonesian, Macedonian, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 25 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 29 for adults and AUD 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Osteria Roma Spring Hill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,475 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 29 for adults and from AUD 14.5 for children
  • Self-parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Mercure Brisbane Spring Hill Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 448 out of 1002 reviews
Rating 8 - Good. 357 out of 1002 reviews
Rating 6 - Okay. 114 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities, room comfort

Alfred escape

Using hotel as a shelter from Cyclone Alfred So far so good
Stayed 3 nights in Mar 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Was easy to get to
Stayed 2 nights in Feb 2025

2/10 Terrible

Andrew

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I hated this hotel. It is straight up a cliff-face from Roma St - they need to direct you to get off at Central and catch the bus. Walking from Roma St with a suitcase is nearly impossible. The lift smelt mouldy. I got out of the lift to a very strong food/cooking smell. Then I got into my room and it smelt dank and dusty, and the aircon hadn't been cleaned forever. 3 offensive smells in 3 different parts of the hotel. The hot water was off, the balcony is way too small to be functional or at all useful, and they only have basic television stations. The pool is useless for adults, it's just a splash pool. They have a menu for the restaurant and for room service, but they don't include dietary information, which I'm pretty sure is illegal. The crazy thing is they appear to cater for a lot of different diets, but they don't tell anyone on the menu. Spring Hill is too steep for scooters from the city, so the best tip is to learn about the free buses out the front of the hotel. Of course, they don't tell you this beforehand. This hotel is on the more expensive side, and it's supposed to be 4-star. I was really expecting a nice experience. Not premium - but I certainly didn't expect to hate every aspect of the hotel... except the staff, who were friendly. Perhaps most annoying is that I replied to their feedback email, and received no response to my scathing review.
Stayed 2 nights in Feb 2025

4/10 Poor

KADAMB

Stayed 1 night in Feb 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly food was delicious. Air-conditioning in room was very noisy and phone didnt work well but apart from that great hotel and experience all around.
Stayed 4 nights in Feb 2025

8/10 Good

Ehsan

Liked: Cleanliness, amenities, property conditions & facilities
Mercure hotel is located in a very convenient location in the heart of Brisbane’s CBD. Our room had a magnificent view of the city. The quality of food offered at the breakfast buffet could have been improved. However, the cafe had a great vibe and live music at nights. The hotel parking was also a little pricey considering you had to maneuver between pillars to park properly. Overall, we had great experience and would recommend the hotel to anyone wanting to explore Brisbane.
Stayed 5 nights in Feb 2025

10/10 Excellent

Louise Eve

Liked: Cleanliness, staff & service, property conditions & facilities
The place was lovely, clean and quiet.
Stayed 2 nights in Feb 2025

6/10 Okay

Alan

Travelled with partner
Staff not particularly friendly no good morning or general conversation, not very helpful when asking about parking and never mentioned that some areas were reserved. Only 1 yea bag on the room when we arrived so we could not make a drink. Sliding doors to balcony stiff and hard to move and the lock does not work. Unable to access television as it kept coming up with poor signal even with the aerial securely in. No sprinkler system in the room. Bar area shut early so as we were running late on our arrival due to visiting the grandchildren we could not get a meal or alcohol
Stayed 5 nights in Feb 2025

10/10 Excellent

Ian, Gordon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position with parkland opposite. Free bus to the city at door. Great breakfast. Pool area with afternoon shade is just what's needed after a day of discovering Brisbane
Stayed 5 nights in Feb 2025

8/10 Good

Richard

Stayed 1 night in Feb 2025

6/10 Okay

Marie

Business traveller
Liked: Cleanliness, staff & service, room comfort

Business Trip to Brisbane.

No room key when I arrived due to a new system issue so needed to be escorted to my room several times before receiving my own key. No hot water for my shower on the first night but got resolved thankfully. Food at the hotel restaurant was over priced and awful with my meal sent back due it it being frozen in the middle. I received a $4 discount which was quite poor customer service. Hotel staff are friendly and helpful and the location is great with buses, trains and walking distance into the city. Buffet breakfast was good and the free coffee with breakfast a nice surprise.
Stayed 2 nights in Feb 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where we needed to be.
Stayed 1 night in Feb 2025

10/10 Excellent

Grier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing will stay there again
Stayed 2 nights in Feb 2025

10/10 Excellent

Holly Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay and will tell other people about it, the only problem was the pool as it was very cold and had too much chlorine.
Stayed 16 nights in Jan 2025

6/10 Okay

Emelye-Jane

Liked: Amenities, property conditions & facilities
We were only there for one night as we were going to a concert . The staff at the bar were extremely helpful as I needed my food that I brought with me heated up as the kitchen was closed and I didn’t wish to order room service. However, I found the Staff on reception quite rude and pretty much ignored me and my question. We ordered room service at 11 pm. It took more than 30 minutes to arrive to our room. It arrived stone cold and the food was absolutely terrible. Not worth $100 that we spent on it at all. The room however was nice and clean. We were on a balcony which we loved. The beds were comfy, especially the pillows. What we paid for the room for one night, however the facilities did not reflect that. I do not recommend getting room service from this place.
Stayed 1 night in Jan 2025

8/10 Good

Cheryl Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, Lovely pool area. A bit run down re rooms which is reflected in the price. Handy to train station and South Bank.
Stayed 7 nights in Jan 2025

10/10 Excellent

Janelle

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Loretta, Indio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walkable to city center Clean and safe
Stayed 2 nights in Jan 2025

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities
I like the room i stayed the staff where very friendly the dining area was lovely all round couldn't fault that hotel at all,will definitely stay there again when I'm next in Brisbane
Stayed 4 nights in Jan 2025

10/10 Excellent

Matthew

.
Stayed 11 nights in Dec 2024

8/10 Good

Daniel

Stayed 1 night in Dec 2024