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Mercure Brisbane Spring Hill

4.0 star property

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Photo gallery for Mercure Brisbane Spring Hill

Meeting facility
Terrace/patio
Lobby
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
345 Wickham Terrace, Spring Hill, QLD, 4000
  • Place, Roma Street Parkland
    ‪2 min walk‬
  • Place, Queen Street Mall
    ‪9 min walk‬
  • Place, Suncorp Stadium
    ‪17 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

A neatly made bed with a white duvet and a beige bed skirt, accompanied by two patterned pillows.

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite (1 Queen Bed and 2 Single Beds)

Family Suite (1 Queen Bed and 2 Single Beds) | Premium bedding, pillow-top beds, in-room safe, desk

Family Suite (1 Queen Bed and 2 Single Beds)

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Room, 1 King Bed, Balcony

Junior Room, 1 King Bed, Balcony | Premium bedding, pillow-top beds, in-room safe, desk

Junior Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(8 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(45 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Multiple Beds, Terrace

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, Multiple Beds, Terrace

  • Sleeps 2
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Front of property
Amora Hotel Brisbane
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  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 1,389 reviews
The price is €129
includes taxes & fees
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Amora Hotel Brisbane

About this property

Mercure Brisbane Spring Hill

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and self parking.
Mercure Brisbane Spring Hill offers 179 accommodations with a safe and designer toiletries. Rooms open to balconies. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Mercure Brisbane Spring Hill's great location gets high marks from our customers. During your stay, you're just a quick walk from Roma Street Parkland. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Italian cuisine and garden views while dining at Osteria Roma Spring Hill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests love the breakfast and restaurant
  • Steps from Roma Street Parkland and Brisbane Private Hospital
Mercure Brisbane Spring Hill offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. Event space at this hotel measures 1475 square feet (137 square metres) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Mercure Brisbane Spring Hill. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Brisbane hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Osteria Roma Spring Hill – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 25 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 29 for adults and AUD 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Osteria Roma Spring Hill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,475 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 29 for adults and from AUD 14.5 for children
  • Self-parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Mercure Brisbane Spring Hill Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 456 out of 1002 reviews
Rating 8 - Good. 336 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Toni

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room, helpful staff, good location
Stayed 1 night in Feb 2026

10/10 Excellent

janamjeet

Liked: Cleanliness, amenities, property conditions & facilities
Best location
Stayed 3 nights in Jan 2026

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our second stay at this hotel confirmed our earlier impression that this is a clean, friendly, well-run hotel; very convenient for Roma Street Station and the centre of the City.
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was spotless and the hotel staff were delightful. There was a program of improvements going on but thankfully it didn’t affect our stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Leonie

Stayed 1 night in Jan 2026

8/10 Good

Marie Anne

Stayed 1 night in Jan 2026

10/10 Excellent

Alex

Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great price for the size of the room and its inclusions- air con was cold (many hotels fail with this) - the staff on the front desk tried hard to assist me with ferry times and other information about sites worth-seeing in Brisbane but were not trained in this and I had to find the under freeway ferry wharf on my own (a french tourist showed me) plus the sky-walk at the Star Building- I'm not complaining though, as your ladies tried, but they obviously didn't know anything about Brisbane CBD tourist attractions unfortunately. (They didn't seem to be local or residents of Brisbane) - anyway, I'll book again at the Spring Hill Mecure, as the hotel experience was excellent-thanks
Stayed 1 night in Dec 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
There was no problem about leaving our luggage at the hotel 2 hours before check-in time; also no problem about asking for extra tea and coffee sachets in our room (plus plenty of fresh milk in the fridge, hurrah); and for the first time ever we ordered "room service" which was marvelous, with delicious items from the restaurant's menu at no extra charge except for $5 delivery! We were very happy with our stay in Brisbane.
Stayed 2 nights in Jan 2026

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness
Staff friendly and accomodating to requests. Room clesn well presented. Shor walk to centre of city.
Stayed 1 night in Dec 2025

10/10 Excellent

Kerry

Stayed 1 night in Jan 2026

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome location, right across from the parklands. Cafe / Restaurant was fantastic, all the staff were so lovely. Room was clean, quiet and air-con lovely and cold. Super comfortable bed and the pricing was excellent! Parking was well priced and secure, however very awkward to manouvre in there, lots of pillars to squeeze between. Glad we took our small car.
View from restaurant
Delicious food
Short walk down to the parklands
Absolutely gorgeous stroll through the parkland after our meal
Stayed 1 night in Jan 2026

8/10 Good

Brodie

Liked: Amenities, property conditions & facilities
Really decent hotel - location and staff both super and very much a recommendable place to stay. Bathroom needs an update - doesn’t suit the rest of the high quality of the hotel!
Stayed 8 nights in Dec 2025

6/10 Okay

Mojdeh Abedini

Travelled with family
Liked: Amenities
The hotel view was excellent, and the location was also very good. However, the room service was a bit weak, and tissues and toiletries were not restocked.
Stayed 7 nights in Dec 2025

8/10 Good

Jina

Stayed 6 nights in Dec 2025

10/10 Excellent

Harvard

Liked: Cleanliness, staff & service, property conditions & facilities
Slightly out of the way but within walking distance of the city and train station. Service is great, room is nice sized.
Stayed 6 nights in Dec 2025

8/10 Good

Jasmin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
excellent room, just difficult car park
Stayed 1 night in Dec 2025

8/10 Good

Barbara

Stayed 1 night in Dec 2025

6/10 Okay

Anthony

Travelled with partner
Disliked: Amenities
After booking months in advance, i was contacted by the hotel a couple of days out and advised that due to a system error they were no longer able to provide my room. I was given a room nextdoor at the Soho hotel instead and offered complimentary breakfast for the trouble. The room was terrible, extremely small and outdated. Massive let down.
Stayed 1 night in Dec 2025

2/10 Terrible

Justin

Stayed 1 night in Nov 2025

6/10 Okay

Rex

Liked: Staff & service
I had booked a room months in advance of my stay for an event but I didn't get to stay at the Mercure! I have stayed here on many occasions previously. I had a phone call from the hotel a few days before my arrival to say that they had double booked my room (along with a number of others) and that hey had arrange to book me into the hotel next door (which suspiciously happens to be owned by the same family group) . It was now too late to rebook with another hotel. The room I was booked into was not to the Mercure standard. They did however offer free parking and breakfast as compensation, however I would not have booked this alternative location by choice.
Stayed 1 night in Dec 2025

10/10 Excellent

Tim

Stayed 2 nights in Dec 2025

8/10 Good

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room . Attentive staff
Stayed 2 nights in Dec 2025

4/10 Poor

Philip

Travelled with partner
Disliked: Cleanliness, amenities
Hotel overbooked and put us in a cheaper lower star hotel. They did give us parking & breakfast but we want to rely on our Wotif booking otherwise we may as well not use this platform
Stayed 1 night in Dec 2025

4/10 Poor

Tracy

Stayed 2 nights in Dec 2025