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SureStay by Best Western Brockville

2.5 star property

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Pool
Desk, iron/ironing board, free WiFi, bed sheets
Reception
Restaurant
Restaurant

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
160 Stewart Blvd, Brockville, ON, K6V4W6
  • Place, 1000 Islands Mall
    ‪8 min walk‬
  • Place, Brockville Arts Centre
    ‪4 min drive‬
  • Place, Brockville City Hall
    ‪5 min drive‬
  • Airport, Ogdensburg, NY (OGS-Ogdensburg Intl.)
    ‪26 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

1 King Bed Non-Smoking

  • Sleeps 2

View all photos for 1 Queen Bed Accessible Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

1 Queen Bed Accessible Non-Smoking

  • Sleeps 2

View all photos for 1 Queen Bed Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

1 Queen Bed Non-Smoking

  • Sleeps 2

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The price is €56
includes taxes & fees
14 Apr - 15 Apr
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About this property

SureStay by Best Western Brockville

Along with a restaurant, this smoke-free hotel has a bar/lounge and WiFi in public areas. Free continental breakfast and free self parking are also provided. Additionally, a microwave in a common area, a 24-hour front desk and a fireplace at reception are on-site.
SureStay by Best Western Brockville offers 86 accommodations with coffee/tea makers and complimentary bathrobes. Cable televisions are provided.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at SureStay by Best Western Brockville. During your stay, you're just a quick walk from Brockville Shopping Centre. You'll find features such as free self-parking, plus a restaurant and a bar.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi and wired Internet in some public areas for a fee
  • Amenities include 2 meeting rooms, a fireplace at reception and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Brockville Shopping Centre and 7 minutes on foot from Brockville Crossroads
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are available in public spaces for a fee.

There are 2 meeting rooms available. The business-friendly SureStay by Best Western Brockville also features a vending machine, a fireplace in the lobby, and a microwave in a common area. Self parking is free.

This Brockville hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
SureStay by Best Western Brockville has a restaurant on site.
Kochi Sushi – This restaurant specialises in sushi.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kochi Sushi

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brockville Days Inn
Days Inn Brockville
Days Inn Hotel Brockville
Days Inn Brockville - City Of 1000 Islands Ontario
Days Inn Brockville Hotel
Brockville Days Inn
Days Inn by Wyndham Brockville Hotel
Days Inn By Wyndham Brockville Ontario
Days Inn by Wyndham Brockville Brockville
Days Inn by Wyndham Brockville Hotel Brockville

SureStay by Best Western Brockville Reviews

Reviews

6.6
Rating 10 - Excellent. 179 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 233 out of 1000 reviews
Rating 4 - Poor. 173 out of 1000 reviews
Rating 2 - Terrible. 122 out of 1000 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Brandie, Ottawa

Liked: Cleanliness, amenities
Main concern was there is no security with regards to the rooms access. There’s a side door you can enter and it leads directly to the room hallway. Anyone could show up at your door off the street bypassing reception completely. Other than that, the room is clean, and inexpensive. Didn’t expect much for the price.
Stayed 2 nights in Dec 2025

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Super nice people.thank you
Stayed 1 night in Dec 2025

10/10 Excellent

Jonah

Stayed 1 night in Dec 2025

4/10 Poor

Nadeem

Stayed 1 night in Dec 2025

4/10 Poor

Victor

Disliked: Cleanliness, amenities
Needs a lot of work
Stayed 1 night in Nov 2025

2/10 Terrible

Greg

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Didn't get the queen bed room i requested and got stuck with double beds. Still got charged for the queen bed room. Front desk said manager would call but never did. I got ripped off. Hotel is over priced for quality of rooms. Hotel is out dated and in desperate need of renos.
Stayed 1 night in Nov 2025

8/10 Good

tom

Travelled with partner
Liked: Cleanliness
It was fine and well priced. We were only there for a stop over
Stayed 1 night in Nov 2025

6/10 Okay

Fred

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast was likewarm and very limited choice. Parking was safe enough but lot desperately needs paving.
Stayed 1 night in Oct 2025

6/10 Okay

Jay

Liked: Cleanliness, property conditions & facilities
I didn't like that this and every other hotel/motel only has the crappiest basic cable. I suggest being able to access the back of the TV so one could plug in a fire stick or some other device.
Stayed 2 nights in Oct 2025

6/10 Okay

Hugh

Travelled with partner
Disliked: Cleanliness, amenities
We felt safe. No info on shopping. Little things like no ice bucket and cups and used soap in the shower were surprising.
Stayed 1 night in Oct 2025

6/10 Okay

Fawnda, Kilworthy

Liked: Property conditions & facilities
Decent hotel. However, there was garbage in the hallway and the bed frame squeaked whenever I moved in the night. I have not experienced this in a hotel for a long time.
Stayed 1 night in Oct 2025

4/10 Poor

Autumn

Disliked: Property conditions & facilities
Lots of bugs in the room and only 1 out of 4 lights worked in the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

4/10 Poor

Zach

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked on Expedia and they couldn’t find our reservation but they were able to put us in the room we booked no problem. Very friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service
This property transitioned from Days Inn to potentially Quality Inn on July 1, 2025. It is currently going through a significant retrofit of the entire complex. The portions that are finished are quite spectacular and bode well for the large amount of work that still needs to be completed. We were more than satisfied with our stay in the renovated room provided to us and also with the complimentary delicious and varied breakfast.
Stayed 2 nights in Aug 2025

4/10 Poor

Martin

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No longer the days inn , now the Regal Inn , Website pictures are deceiving & need to be updated ,pool closed , room did not get cleaned for our entire stay (3 nights ).One Positive , breakfast was good.
Pool & proprty
Stayed 3 nights in Aug 2025

4/10 Poor

Andre

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Days Inn by Wyndham does not exist in Brockville. The hotel is now called Regent. And they did not have my reservation in their system.You should be embarrassed that you are promoting a hotel that doesn't exist. You are completely disconnected.How often do these screwups occur at Expedia. I play to book direct and avoid these situations in the future.
Stayed 1 night in Aug 2025

2/10 Terrible

Cheryl

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Breakfast was mouldy (noticed after eating some), a pain in the behind to gwt more than one towel dispote checking in a family of 4.
Stayed 1 night in Jul 2025

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place and very dirty
Stained sheets
Mold in bathroom
Bathroom fan
Cobwebs
Stayed 1 night in Jul 2025

6/10 Okay

Russell

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Chad

Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness
Stayed 1 night in Jun 2025

4/10 Poor

JOSEPH

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I probably use 30 rooms a year. I know what I am saying. Our reservation for a queen size bed was given away. Check in , which usually takes 5 to 10 minutes took 22 minutes.?? Clerk had difficulty The exterior of the property is very tired......parking areas in poor condition The maid had left the remains of the last occupier use of coffee machine ... not clean. The wall paper near the air unit was peeling off. The buttons for the heat / AC were grimy...quite dirty. For $250..I would expect a lot more. My estimate is the room was worth $80.... $100 with tax
Stayed 1 night in Jun 2025

2/10 Terrible

Helen

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025