Hotel Chicamocha

4.0 star property

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3 restaurants, international cuisine
Billiards
Junior Studio Suite | 2 bedrooms, minibar, in-room safe, free WiFi
Front of property
Junior Studio Suite | 2 bedrooms, minibar, in-room safe, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Air conditioning

Explore the area

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Calle 34 No 31-24, Bucaramanga, Santander, 680002
  • Place, Canaveral Mall
    ‪11 min walk‬
  • Place, Alfonso Lopez Stadium
    ‪2 min drive‬
  • Place, Cacique Shopping Mall
    ‪3 min drive‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪15 min drive‬

Room options

Standard Single Room, 1 Bedroom

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Triple Room

  • 27 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

Standard Twin Room

  • 27 sq m
  • Sleeps 2
  • 2 Double Beds

Junior Studio Suite

  • City view
  • Sleeps 3
  • 1 King Bed

Triple Room Executive

  • 26 sq m
  • Sleeps 3

Room Standard

  • 25 sq m
  • Sleeps 2

Twin Room Executive

  • 26 sq m
  • Sleeps 2

Suite Junior

  • 45 sq m
  • Sleeps 2

Double Room Executive

  • 25 sq m
  • Sleeps 2

Twin Room Standard

  • 26 sq m
  • Sleeps 2

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About this property

Hotel Chicamocha

Family-friendly hotel with 3 restaurants and 2 outdoor pools
Along with 3 restaurants, this smoke-free hotel has 2 outdoor pools and a full-service spa. Free English breakfast and free WiFi in public areas are also provided. Other amenities include 3 bars/lounges, a 24-hour health club and 2 coffee shops/cafes.
Hotel Chicamocha offers 160 air-conditioned accommodations with minibars and a safe. 50-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Bucaramanga hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body scrubs and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
Our customers tell us that they can't get enough of the helpful staff at Hotel Chicamocha. During your stay, you're just a quick walk from Parque Mejoras Públicas. Free breakfast, free WiFi in public areas and 2 outdoor pools are available.
  • Free English breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy international cuisine at Piscina, one of the property's 3 restaurants and 3 bars/lounges
  • Wired Internet for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with body scrubs, manicures and pedicures or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 15-minute walk of Megamall Shopping Center and Parque del Agua
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel Chicamocha offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour health club, and a sauna. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A children's pool, spa services, and an arcade/games room are also featured at the family-friendly Hotel Chicamocha. An airport shuttle (available on request) and an area shuttle are available for a fee.

This 4-star Bucaramanga hotel is smoke free.

Guests are served a free English breakfast daily from 6:00 AM to 9:30 AM.
Piscina – This restaurant specialises in international cuisine.
Zaborarte – On-site restaurant. Guests can enjoy drinks at the bar.
El Ancla – This restaurant specialises in sushi.
Candelazo – On-site café.
Hueco Karaoke Bar – On-site karaoke bar.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 80000 per pet, per day, plus a deposit of COP 150000 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: COP 9.00 per night
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired Internet: COP 70000 per day (rates may vary)
  • Airport shuttle fee: COP 45000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: COP 1
  • Pet deposit: COP 150000 per stay
  • Pet fee: COP 80000 per pet, per day
  • Service animals are exempt from fees
  • Facilities fee: COP 9450 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Chicamocha offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • This hotel caters to LGBTQ+ guests.
  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicamocha Bucaramanga
Hotel Chicamocha by Sercotel
Hotel Chicamocha Bucaramanga
Hotel Chicamocha Hotel
Hotel Chicamocha Bucaramanga
Hotel Chicamocha Hotel Bucaramanga